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  • Question

  • During the auto log on of a locked down local profile, the computer repetedly gives an error along the lines of (User Environment) "Windows cannot copy file C:\Documents and Settings\User.orig\Local Settings\Temporary Internet Files\Content.IE5\........" If I hit shift then space multiple times I can get to the login screen but am unable to then log into the user account. I can log into the administrator account and recreate the user account but it does not seem to be a permanent solution because I eventually get the error again. Any suggestions? Thanks in advance.
    Tuesday, July 15, 2008 3:38 PM

Answers

  •  

    Hi, we can try the following steps to delete IE temp files to resolve the issue:

     

    1. Click Start and click Run.

    2. Type “inetcpl.cpl” in the open box, and then press Enter.

    3. Click "Delete Cookies" and select OK when prompted to confirm.

    4. Click "Delete Files" and select OK to confirm.

    5. Click "Settings", and then click "View Files". Delete all files in this folder.

    6. In the Settings window, click "View Objects". Delete all the objects in this folder. If some objects cannot be deleted, please restart the computer and try again.

     

    You can also manually locate the folder and remove the temporarily files.

    Thursday, July 17, 2008 7:40 AM