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scan to email-certificate error RRS feed

  • Question

  • Hi i have configured receive connector for our scanner to use the functionality of  scan to email.

    Authentication is TLS and anonymous users, i cannot make changes in the receive connector as other ips are also added. when i scan to email i am getting the attachment but i am getting error which i click the attachment in outlook. its certificate error.

    even to check on my pc i tried to added the certificate to trusted store but still i am getting error experts guide.

    Saturday, May 5, 2018 4:53 AM

Answers

  • Hi.

    Please ask antivirus support.

    1. About support S/MIME email encryption Exchange 2016.

    2. Documentation for setting scanning  S/MIME email encryption messages for Exchange 2016.


    MCITP, MCSE. Regards, Oleg

    Saturday, May 5, 2018 2:43 PM

All replies

  • Hi.

    Please ask antivirus support.

    1. About support S/MIME email encryption Exchange 2016.

    2. Documentation for setting scanning  S/MIME email encryption messages for Exchange 2016.


    MCITP, MCSE. Regards, Oleg

    Saturday, May 5, 2018 2:43 PM
  • Hi i have checked with Antivirus Admin , he checked and said there is no issue from his end. we even disabled AV and tested it
    • Edited by ItsMe-Roger Wednesday, May 16, 2018 12:58 AM e
    Wednesday, May 16, 2018 12:58 AM
  • Hi.

    Sounds Good, next step.

    1. Please check available root and sub certificate from digital signature on your server.

    Root must be local on root local computer store

    Subordinate certificate in intermediate computer store

    2. Please check download CRL for this digital signature from default browser from your servers.

    S/MIME for message signing and encryption

    Maybe this can help you.

    Outlook for Windows blocks external content in S/MIME messages


    MCITP, MCSE. Regards, Oleg

    Wednesday, October 10, 2018 5:15 PM