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  • Question

  • i have a mobily connect whesh is a dvice that connected my to the internet wirelessly throw usb and i have win vista ulimate 32 bit . the problem is that the dvice is already containing the dvice driver and an application to instollation atomatically and whin i use the dvice on xp sp2 mashine there is no problem at all , all drivers will load automaticaly but whin i use the dvice with vista ultimat i have error code 31 and the device manager displaying (isatap {89f7296a-8bbd-af31-7fceb158ae74} what is that problem

    thank you forward for your help



    ahmad ali
    Sunday, February 8, 2009 8:00 AM

Answers

  •  

    Hi Ahmad,

     

    Regarding the issue that ISATAP device received a error code 31, we can safely ignore it. This device is a virtual device and it is not the USB device which you use to connect to the Internet wirelessly.

     

    Meanwhile, please refer to the following Knowledge Base:

     

    http://support.microsoft.com/kb/932520

     

    Thanks.

     

     


    Nicholas Li - MSFT
    Tuesday, February 10, 2009 8:47 AM
    Moderator