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App-V 5.1 shortcut problem RRS feed

  • Question

  • Hi Technet,

    At the moment i am trying to solve a major problem in our App-V environment on the Citrix XenApp servers. The problem that we experience is that the shortcuts that be assigned by the Publishing Server not all won't work. They go to C:\Users\%USERNAME%\AppData\Local\Microsoft\AppV\Client\Integration but there is no shortcut to the caching location. Some of the application about 60% start normal but the other gives an error that the shortcut no exists and if i want to remove it.

    When i try to start the Package from the caching location i will get the error ''The Application Failed to lauch, this may be due to a network failure ERROR CODE: 0x86D00706-0000000E"

    I already changed the caching location back to default, and reinstalled the client, but it makes no sense.


    We are using App-V 5.1 on a Server 2012 R2 OS with the latest client version on the Citrix XenApp 7.6 server (OS 2012 R2). All our servers are working with Citrix Provisioning 7.6 services. They will get a reboot daily so an import script is running on the back for the cache of the package files. The import is working, so all my .appv packages are visable, but they not Always work. I setup they caching location to D:\AppV, this is an persistant disk next to our Citrix OS server.

    Sometimes when i reboot the server, the list of applications that work are different. So it is not Always the same one.

    Do you guys know?

    Regards,

    Christiaan Brinkhoff

    An XML of an shortcut that has the problems:

    <?xml version="1.0" encoding="utf-8"?>
    <Metadata xmlns="">
      <Filesystem Root="C:\725d89ae-3d6c-4b74-865e-9bb0192178fe" Short="C:\725D89~1">
        <Entry Long="Root">
          <Entry Long="VFS">
            <Entry Long="ProgramFilesX86">
              <Entry Long="Google">
                <Entry Long="Update">
                  <Entry Long="GoogleUpdate.exe" Short="GOOGLE~1.EXE" />
                  <Entry Long="1.3.28.15" Short="1328~1.15">
                    <Entry Long="GoogleCrashHandler.exe" Short="GOOGLE~2.EXE" />
                    <Entry Long="GoogleCrashHandler64.exe" Short="GOOGLE~3.EXE" />
                    <Entry Long="GoogleUpdate.exe" Short="GOOGLE~1.EXE" />
                    <Entry Long="GoogleUpdateBroker.exe" Short="GO664E~1.EXE" />
                    <Entry Long="GoogleUpdateComRegisterShell64.exe" Short="GOOGLE~4.EXE" />
                    <Entry Long="GoogleUpdateHelper.msi" Short="GOOGLE~1.MSI" />
                    <Entry Long="GoogleUpdateOnDemand.exe" Short="GOF5E2~1.EXE" />
                    <Entry Long="GoogleUpdateSetup.exe" Short="GOFB2B~1.EXE" />
                    <Entry Long="GoogleUpdateWebPlugin.exe" Short="GOF8A8~1.EXE" />
                    <Entry Long="goopdate.dll" />
                    <Entry Long="goopdateres_am.dll" Short="GOOPDA~1.DLL" />
                    <Entry Long="goopdateres_ar.dll" Short="GOOPDA~2.DLL" />
                    <Entry Long="goopdateres_bg.dll" Short="GOOPDA~3.DLL" />
                    <Entry Long="goopdateres_bn.dll" Short="GOOPDA~4.DLL" />
                    <Entry Long="goopdateres_ca.dll" Short="GO29C7~1.DLL" />
                    <Entry Long="goopdateres_cs.dll" Short="GO58E6~1.DLL" />
                    <Entry Long="goopdateres_da.dll" Short="GODC3A~1.DLL" />
                    <Entry Long="goopdateres_de.dll" Short="GOAC0F~1.DLL" />
                    <Entry Long="goopdateres_el.dll" Short="GO5382~1.DLL" />
                    <Entry Long="goopdateres_en-GB.dll" Short="GO5AC6~1.DLL" />
                    <Entry Long="goopdateres_en.dll" Short="GOB81A~1.DLL" />
                    <Entry Long="goopdateres_es-419.dll" Short="GOB840~1.DLL" />
                    <Entry Long="goopdateres_es.dll" Short="GOE1FA~1.DLL" />
                    <Entry Long="goopdateres_et.dll" Short="GO372F~1.DLL" />
                    <Entry Long="goopdateres_fa.dll" Short="GO664E~1.DLL" />
                    <Entry Long="goopdateres_fi.dll" Short="GOBE63~1.DLL" />
                    <Entry Long="goopdateres_fil.dll" Short="GOD7F9~1.DLL" />
                    <Entry Long="goopdateres_fr.dll" Short="GOB0D5~1.DLL" />
                    <Entry Long="goopdateres_gu.dll" Short="GOA5CA~1.DLL" />
                    <Entry Long="goopdateres_hi.dll" Short="GO950C~1.DLL" />
                    <Entry Long="goopdateres_hr.dll" Short="GOD93D~1.DLL" />
                    <Entry Long="goopdateres_hu.dll" Short="GO65EC~1.DLL" />
                    <Entry Long="goopdateres_id.dll" Short="GO9B55~1.DLL" />
                    <Entry Long="goopdateres_is.dll" Short="GOEB36~1.DLL" />
                    <Entry Long="goopdateres_it.dll" Short="GO79FD~1.DLL" />
                    <Entry Long="goopdateres_iw.dll" Short="GOF8FD~1.DLL" />
                    <Entry Long="goopdateres_ja.dll" Short="GO19B9~1.DLL" />
                    <Entry Long="goopdateres_kn.dll" Short="GOD1E2~1.DLL" />
                    <Entry Long="goopdateres_ko.dll" Short="GO9703~1.DLL" />
                    <Entry Long="goopdateres_lt.dll" Short="GOB674~1.DLL" />
                    <Entry Long="goopdateres_lv.dll" Short="GO6D3D~1.DLL" />
                    <Entry Long="goopdateres_ml.dll" Short="GOC08E~1.DLL" />
                    <Entry Long="goopdateres_mr.dll" Short="GOFE9B~1.DLL" />
                    <Entry Long="goopdateres_ms.dll" Short="GO6698~1.DLL" />
                    <Entry Long="goopdateres_nl.dll" Short="GOD98C~1.DLL" />
                    <Entry Long="goopdateres_no.dll" Short="GO5A8C~1.DLL" />
                    <Entry Long="goopdateres_pl.dll" Short="GO21C1~1.DLL" />
                    <Entry Long="goopdateres_pt-BR.dll" Short="GOBB1C~1.DLL" />
                    <Entry Long="goopdateres_pt-PT.dll" Short="GO3668~1.DLL" />
                    <Entry Long="goopdateres_ro.dll" Short="GOF742~1.DLL" />
                    <Entry Long="goopdateres_ru.dll" Short="GO67EE~1.DLL" />
                    <Entry Long="goopdateres_sk.dll" Short="GO472D~1.DLL" />
                    <Entry Long="goopdateres_sl.dll" Short="GO2CB4~1.DLL" />
                    <Entry Long="goopdateres_sr.dll" Short="GO9365~1.DLL" />
                    <Entry Long="goopdateres_sv.dll" Short="GO5E84~1.DLL" />
                    <Entry Long="goopdateres_sw.dll" Short="GO07AF~1.DLL" />
                    <Entry Long="goopdateres_ta.dll" Short="GOB6CE~1.DLL" />
                    <Entry Long="goopdateres_te.dll" Short="GO8BF2~1.DLL" />
                    <Entry Long="goopdateres_th.dll" Short="GO438A~1.DLL" />
                    <Entry Long="goopdateres_tr.dll" Short="GO0156~1.DLL" />
                    <Entry Long="goopdateres_uk.dll" Short="GOFFE7~1.DLL" />
                    <Entry Long="goopdateres_ur.dll" Short="GO0A51~1.DLL" />
                    <Entry Long="goopdateres_vi.dll" Short="GO458B~1.DLL" />
                    <Entry Long="goopdateres_zh-CN.dll" Short="GO3A8A~1.DLL" />
                    <Entry Long="goopdateres_zh-TW.dll" Short="GO5219~1.DLL" />
                    <Entry Long="npGoogleUpdate3.dll" Short="NPGOOG~1.DLL" />
                    <Entry Long="psmachine.dll" Short="PSMACH~1.DLL" />
                    <Entry Long="psmachine_64.dll" Short="PSMACH~2.DLL" />
                    <Entry Long="psuser.dll" />
                    <Entry Long="psuser_64.dll" Short="PSUSER~1.DLL" />
                  </Entry>
                  <Entry Long="Download">
                    <Entry Long="{8A69D345-D564-463C-AFF1-A69D9E530F96}" Short="{8A69D~1">
                      <Entry Long="46.0.2490.86" Short="460249~1.86">
                        <Entry Long="chrome_installer.exe" Short="CHROME~1.EXE" />
                      </Entry>
                    </Entry>
                  </Entry>
                  <Entry Long="Install">
                    <Entry Long="{032DBFD9-E8B5-4D2F-A405-AAE0A754FC2B}" Short="{032DB~1">
                      <Entry Long="chrome_installer.exe" Short="CHROME~1.EXE" />
                    </Entry>
                  </Entry>
                </Entry>
                <Entry Long="Chrome">
                  <Entry Long="Application" Short="APPLIC~1">
                    <Entry Long="chrome.exe" />
                    <Entry Long="debug.log" />
                    <Entry Long="VisualElementsManifest.xml" Short="VISUAL~1.XML" />
                    <Entry Long="46.0.2490.86" Short="460249~1.86">
                      <Entry Long="46.0.2490.86.manifest" Short="460249~1.MAN" />
                      <Entry Long="chrome.dll" />
                      <Entry Long="chrome_100_percent.pak" Short="CHROME~1.PAK" />
                      <Entry Long="chrome_200_percent.pak" Short="CHROME~2.PAK" />
                      <Entry Long="chrome_child.dll" Short="CHROME~1.DLL" />
                      <Entry Long="chrome_elf.dll" Short="CHROME~2.DLL" />
                      <Entry Long="chrome_watcher.dll" Short="CHROME~3.DLL" />
                      <Entry Long="d3dcompiler_47.dll" Short="D3DCOM~1.DLL" />
                      <Entry Long="delegate_execute.exe" Short="DELEGA~1.EXE" />
                      <Entry Long="icudtl.dat" />
                      <Entry Long="libegl.dll" />
                      <Entry Long="libexif.dll" />
                      <Entry Long="libglesv2.dll" Short="LIBGLE~1.DLL" />
                      <Entry Long="metro_driver.dll" Short="METRO_~1.DLL" />
                      <Entry Long="nacl64.exe" />
                      <Entry Long="nacl_irt_x86_32.nexe" Short="NACL_I~1.NEX" />
                      <Entry Long="nacl_irt_x86_64.nexe" Short="NACL_I~2.NEX" />
                      <Entry Long="natives_blob.bin" Short="NATIVE~1.BIN" />
                      <Entry Long="resources.pak" Short="RESOUR~1.PAK" />
                      <Entry Long="secondarytile.png" Short="SECOND~1.PNG" />
                      <Entry Long="snapshot_blob.bin" Short="SNAPSH~1.BIN" />
                      <Entry Long="widevinecdmadapter.dll" Short="WIDEVI~1.DLL" />
                      <Entry Long="xinput1_3.dll" Short="XINPUT~1.DLL" />
                      <Entry Long="default_apps" Short="DEFAUL~1">
                        <Entry Long="docs.crx" />
                        <Entry Long="drive.crx" />
                        <Entry Long="external_extensions.json" Short="EXTERN~1.JSO" />
                        <Entry Long="gmail.crx" />
                        <Entry Long="search.crx" />
                        <Entry Long="youtube.crx" />
                      </Entry>
                      <Entry Long="Extensions" Short="EXTENS~1">
                        <Entry Long="external_extensions.json" Short="EXTERN~1.JSO" />
                      </Entry>
                      <Entry Long="Installer" Short="INSTAL~1">
                        <Entry Long="chrmstp.exe" />
                        <Entry Long="chrome.7z" />
                        <Entry Long="setup.exe" />
                      </Entry>
                      <Entry Long="Locales">
                        <Entry Long="am.pak" />
                        <Entry Long="ar.pak" />
                        <Entry Long="bg.pak" />
                        <Entry Long="bn.pak" />
                        <Entry Long="ca.pak" />
                        <Entry Long="cs.pak" />
                        <Entry Long="da.pak" />
                        <Entry Long="de.pak" />
                        <Entry Long="el.pak" />
                        <Entry Long="en-GB.pak" />
                        <Entry Long="en-US.pak" />
                        <Entry Long="es-419.pak" />
                        <Entry Long="es.pak" />
                        <Entry Long="et.pak" />
                        <Entry Long="fa.pak" />
                        <Entry Long="fi.pak" />
                        <Entry Long="fil.pak" />
                        <Entry Long="fr.pak" />
                        <Entry Long="gu.pak" />
                        <Entry Long="he.pak" />
                        <Entry Long="hi.pak" />
                        <Entry Long="hr.pak" />
                        <Entry Long="hu.pak" />
                        <Entry Long="id.pak" />
                        <Entry Long="it.pak" />
                        <Entry Long="ja.pak" />
                        <Entry Long="kn.pak" />
                        <Entry Long="ko.pak" />
                        <Entry Long="lt.pak" />
                        <Entry Long="lv.pak" />
                        <Entry Long="ml.pak" />
                        <Entry Long="mr.pak" />
                        <Entry Long="ms.pak" />
                        <Entry Long="nb.pak" />
                        <Entry Long="nl.pak" />
                        <Entry Long="pl.pak" />
                        <Entry Long="pt-BR.pak" />
                        <Entry Long="pt-PT.pak" />
                        <Entry Long="ro.pak" />
                        <Entry Long="ru.pak" />
                        <Entry Long="sk.pak" />
                        <Entry Long="sl.pak" />
                        <Entry Long="sr.pak" />
                        <Entry Long="sv.pak" />
                        <Entry Long="sw.pak" />
                        <Entry Long="ta.pak" />
                        <Entry Long="te.pak" />
                        <Entry Long="th.pak" />
                        <Entry Long="tr.pak" />
                        <Entry Long="uk.pak" />
                        <Entry Long="vi.pak" />
                        <Entry Long="zh-CN.pak" />
                        <Entry Long="zh-TW.pak" />
                      </Entry>
                      <Entry Long="PepperFlash" Short="PEPPER~1">
                        <Entry Long="manifest.json" Short="MANIFE~1.JSO" />
                        <Entry Long="pepflashplayer.dll" Short="PEPFLA~1.DLL" />
                      </Entry>
                      <Entry Long="VisualElements" Short="VISUAL~1">
                        <Entry Long="logo.png" />
                        <Entry Long="smalllogo.png" Short="SMALLL~1.PNG" />
                        <Entry Long="splash-620x300.png" Short="SPLASH~1.PNG" />
                      </Entry>
                    </Entry>
                    <Entry Long="chrome.exe.0.ico" Short="nstz4ey5.ac4" />
                  </Entry>
                </Entry>
              </Entry>
            </Entry>
            <Entry Long="UserProfiles">
              <Entry Long="admin.bstinissen" Short="ADMIN~1.BST">
                <Entry Long="AppData">
                  <Entry Long="Local">
                    <Entry Long="Microsoft" Short="MICROS~1">
                      <Entry Long="Windows">
                        <Entry Long="Caches">
                          <Entry Long="{3DA71D5A-20CC-432F-A115-DFE92379E91F}.1.ver0x000000000000001c.db" Short="{3DA71~3.DB" />
                        </Entry>
                      </Entry>
                    </Entry>
                  </Entry>
                </Entry>
              </Entry>
            </Entry>
            <Entry Long="Windows">
              <Entry Long="Tasks">
                <Entry Long="GoogleUpdateTaskMachineCore.job" Short="GOOGLE~1.JOB" />
                <Entry Long="GoogleUpdateTaskMachineUA.job" Short="GOOGLE~2.JOB" />
              </Entry>
            </Entry>
          </Entry>
        </Entry>
      </Filesystem>
      <EmptyDirectories>
        <Entry Long="Root\VFS\ProgramFilesX86\Google\Update\Offline" Short="Root\VFS\wsoe0j3s.act\Google\Update\Offline" />
        <Entry Long="Root\VFS\Common Programs\Google Chrome" Short="Root\VFS\0bb0zd45.vtv\GOOGLE~1" />
        <Entry Long="Root\VFS\User Pinned\TaskBar" Short="Root\VFS\mglksp0a.qit\TaskBar" />
        <Entry Long="Root\VFS\Local AppData\Temp\2" Short="Root\VFS\re3f5ww3.1gf\Temp\2" />
      </EmptyDirectories>
      <OpaqueDirectories>
        <Entry Long="Root\VFS\ProgramFilesX86\Google\Update" Short="Root\VFS\wsoe0j3s.act\Google\Update" />
        <Entry Long="Root\VFS\ProgramFilesX86\Google\Chrome" Short="Root\VFS\wsoe0j3s.act\Google\Chrome" />
      </OpaqueDirectories>
      <StaticDependencies />
    </Metadata>


    Tuesday, December 1, 2015 4:56 PM

Answers

  • Did you tried to repair the faulty package? (Using the AppV Client UI or Powershell). That could fix your issue, but for a permanent solution some exclusions to the roaming profile could be needed. You're using roaming profiles I presume? Try to exclude some folders and registry keys from the roaming profile.

    Filesystem:

    AppData\Roaming\Microsoft\AppV\Client\Catalog
    AppData\Local\Microsoft\AppV

    Registry:

    Software\Microsoft\AppV\Client\Integration
    Software\Microsoft\AppV\Client\Publishing

    Wednesday, December 2, 2015 7:10 PM
  • The problem is solved, the mandatory profile that we used was synced by an Admin User, because the GPO Security filter failed to apply. So the roaming location of the catalog was synced. After deletion the problem was gone. Thanks for your help!
    Saturday, December 5, 2015 9:57 AM

All replies

  • Did you tried to repair the faulty package? (Using the AppV Client UI or Powershell). That could fix your issue, but for a permanent solution some exclusions to the roaming profile could be needed. You're using roaming profiles I presume? Try to exclude some folders and registry keys from the roaming profile.

    Filesystem:

    AppData\Roaming\Microsoft\AppV\Client\Catalog
    AppData\Local\Microsoft\AppV

    Registry:

    Software\Microsoft\AppV\Client\Integration
    Software\Microsoft\AppV\Client\Publishing

    Wednesday, December 2, 2015 7:10 PM
  • Indeed, even if you're using a 3th party upm solution (like res of appsense), exclude these folders/regkeys too
    Thursday, December 3, 2015 11:22 AM
  • The problem is solved, the mandatory profile that we used was synced by an Admin User, because the GPO Security filter failed to apply. So the roaming location of the catalog was synced. After deletion the problem was gone. Thanks for your help!
    Saturday, December 5, 2015 9:57 AM