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Windwos Embedded starndard Blue screen RRS feed

  • Question

  • Dear team,

    I am getting few error along with blue screen error 

    1)Msg comes that the machine will restart in 1 minute... save your data and it reboots,

     

    2) when  print is given system  opens a reader to check if data correct or not then IE closes automatically.

    3)Also observed that most of the 25 machines are showing Low memory, hanging issue, slow running by users.

     

    Note :

     

    There will be No virus/ malfunction attack in the OS.

     

    Is there any patch released by Microsoft.Because we heard that the Same problems occurred  in some other TC.After some patches are installed this type of error is not occurred again

     


    Thursday, August 30, 2018 10:16 AM

Answers

  • Hi Va jack

    A blue screen is displayed as the result of a bug check, a serious error condition that prevents the system from going on working without incurring in any further (and even worst) problems.
    Check the "System" log in the Windows Event Viewer to see if there's any record related to that system crash that could provide you with more detailed information.
    Look for a .DMP file created by Windows at the blue screen time, upload it to your OneDrive, make it publicly available and post the URL here, so we can analyze it and try to suggest you a solution.

    Bye.


    Luigi Bruno
    MCP, MCTS, MOS, MTA

    • Edited by Luigi BrunoMVP Thursday, August 30, 2018 10:26 AM
    • Marked as answer by san va Thursday, August 30, 2018 10:49 AM
    Thursday, August 30, 2018 10:26 AM

All replies

  • Hi Va jack

    A blue screen is displayed as the result of a bug check, a serious error condition that prevents the system from going on working without incurring in any further (and even worst) problems.
    Check the "System" log in the Windows Event Viewer to see if there's any record related to that system crash that could provide you with more detailed information.
    Look for a .DMP file created by Windows at the blue screen time, upload it to your OneDrive, make it publicly available and post the URL here, so we can analyze it and try to suggest you a solution.

    Bye.


    Luigi Bruno
    MCP, MCTS, MOS, MTA

    • Edited by Luigi BrunoMVP Thursday, August 30, 2018 10:26 AM
    • Marked as answer by san va Thursday, August 30, 2018 10:49 AM
    Thursday, August 30, 2018 10:26 AM
  • Dear Luigi,

    Thank for quick reply ,

    Please find the event log link 

    https://mdspacific-my.sharepoint.com/:u:/p/neeraj_kapruwan/EUsqn_T-V0pDl7Jzg3uglIoBGLKZtBU-QnltAIaxnd3r0A?e=wx4Wng

    Thank you for advance help

    I've seen a couple of event ID (Kernel Power) recorded in the System log, even if they were not so recent: read the Microsoft Knowledge Base article 2028504 to know how to deal with such events.
    Look for any .DMP file in your system drive: if you find one or more of them, upload them to your OneDrive, make them publicly available and post the URL here so we can do further analysis.

    Bye.


    Luigi Bruno
    MCP, MCTS, MOS, MTA

    Thursday, August 30, 2018 4:02 PM