Problems setting up after resetting RRS feed

  • Question

  • Hi, I decided to reset my PC in the hopes of clearing some of the junk on it, allowing it to run faster. However after doing so I am unable to go through the set up process: the PC will start up without a problem then prompts me to select a language, after doing so and clicking next a page titled "Why did my PC restart?" is displayed with the header "There's a problem preventing us from getting your PC ready to use but we think an update will help get things working again" followed by a list of things to do to make sure the update can take place. My PC is plugged in and connected via ethernet cable. When I click next the PC restarts and I have to go through the same process again. No other options are given at any point through this process so I've no idea what else I can do to repair this problem are. 

    I'd be very grateful for any advice on resolving this issue, thanks in advance.

    Friday, April 24, 2020 12:15 PM

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