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Windows 7 x64 BSOD. RRS feed

  • Question

  • Hi,

    I've been getting BSOD on and off for the past year, everytime i think i have fixed it it comes back a month or 2 later. It always seems to happen on desktop never when i am running intensive applications like games. Today i dot three in a row trying to login from boot.

    Below are links to the dump files.

    https://skydrive.live.com/redir.aspx?cid=4349494329ccb24b&resid=4349494329CCB24B!222

    the bottom file is the most recent (today)

    any help would be much appreciated.

    Thanks.

    Wednesday, September 14, 2011 9:36 PM

Answers

  • *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff800035ac399, Address of the exception record for the exception that caused the bugcheck
    Arg3: fffff88009964af0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    Debugging Details:
    ------------------
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - L
    FAULTING_IP: 
    nt!CmpGetNameControlBlock+12e
    fffff800`035ac399 3b3e            cmp     edi,dword ptr [rsi]
    CONTEXT:  fffff88009964af0 -- (.cxr 0xfffff88009964af0)
    rax=fffff8a000011000 rbx=0000000000000000 rcx=fffff8a000016db0
    rdx=000000000c3988bb rsi=0800000000000000 rdi=0000000056d9b4f5
    rip=fffff800035ac399 rsp=fffff880099654d0 rbp=fffff88009965568
     r8=000000000000000b  r9=00000000000000ff r10=0000000000000072
    r11=fffff8a0042ba3dc r12=fffff8a000011000 r13=0000000000005db0
    r14=00000000000398b8 r15=fffff8a0026f8801
    iopl=0         nv up ei pl nz na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
    nt!CmpGetNameControlBlock+0x12e:
    fffff800`035ac399 3b3e            cmp     edi,dword ptr [rsi] ds:002b:08000000`00000000=????????
    Resetting default scope
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  taskhost.exe
    CURRENT_IRQL:  0
    LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff800035ac399
    STACK_TEXT:  
    fffff880`099654d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!CmpGetNameControlBlock+0x12e
    FOLLOWUP_IP: 
    nt!CmpGetNameControlBlock+12e
    fffff800`035ac399 3b3e            cmp     edi,dword ptr [rsi]
    SYMBOL_STACK_INDEX:  0
    SYMBOL_NAME:  nt!CmpGetNameControlBlock+12e
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: nt
    IMAGE_NAME:  ntkrnlmp.exe
    DEBUG_FLR_IMAGE_TIMESTAMP:  4e02aaa3
    STACK_COMMAND:  .cxr 0xfffff88009964af0 ; kb
    FAILURE_BUCKET_ID:  X64_0x3B_nt!CmpGetNameControlBlock+12e
    BUCKET_ID:  X64_0x3B_nt!CmpGetNameControlBlock+12e
    Followup: MachineOwner
    ---------
    ------------------------------------------------------------

    Cause

    This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.

    Please update your graphic card drivers and check again. If this does not help, contact your manufacturer Technical Support.

    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

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    • Proposed as answer by Miya Yao Friday, September 16, 2011 2:51 AM
    • Marked as answer by Miya Yao Thursday, September 22, 2011 3:22 AM
    Thursday, September 15, 2011 7:48 AM