locked
Resetting Lumia 800 windows phone RRS feed

  • Question

  • kindly help to reset my lumia 800 which is gone off after a series of restarting, for a month now the fone has got that problem. it gave the message "your fone has detected a problem with push notification, reboot or learn more". I used to ignore the message, at one point when restarting it displayed an icon suggesting to connect the fone to a computer, now it's gone off and can't power on, how do I get over this? please help.
    Monday, March 10, 2014 6:28 AM

Answers

  • If the device isn't turning on at all, as a last resort, you could try a hard factory reset by button presses. THIS WILL ERASE ALL DATA ON THE PHONE.

    To perform a hard reset press and hold the power-, volume-down- and camera buttons until the phone vibrates. Then release the power-button and keep the other two buttons pressed for another five seconds. The phone should reset to factory settings.

    Again, THIS WILL ERASE ALL DATA ON THE PHONE. USE AT YOUR OWN RISK.

    Wednesday, March 12, 2014 11:23 PM
    Moderator