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MAPI named properties error

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I have a mailbox that is rejecting some messages from two individuals with a MapiExceptionNamedPropsQuotaExceeded error in the reject message. I have seen this problem quite some time ago, but it was supposed to have been fixed in Exchange 2007 SP1, Rollup 8. I am at SP3, Rollup2, but I still have this problem with one of my mailboxes. Did this problem not actually get fixed?

How can I fix this with the least disruption to my users? As I understand it, these X-headers are allocated fot the message database rather than the individual mailbox. If I create a new message database and move the user into it, should that correct the problem?

Thank you for your help.

Tuesday, May 10, 2011 1:42 PM

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This describes it in detail.

http://blogs.technet.com/b/exchange/archive/2009/04/06/3407221.aspx
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
- Proposed as answer by Simon_WuMicrosoft contingent staff, Moderator Thursday, May 12, 2011 7:46 AM
- Marked as answer by Logan Burt Thursday, May 12, 2011 2:27 PM
Tuesday, May 10, 2011 2:02 PM

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This describes it in detail.

http://blogs.technet.com/b/exchange/archive/2009/04/06/3407221.aspx
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
- Proposed as answer by Simon_WuMicrosoft contingent staff, Moderator Thursday, May 12, 2011 7:46 AM
- Marked as answer by Logan Burt Thursday, May 12, 2011 2:27 PM
Tuesday, May 10, 2011 2:02 PM
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Hello,

Please refer to the article shared by Ed.

To answer your question, the issue can be work around by moving the mailbox to a new database.

Thanks,

Simon

Thursday, May 12, 2011 7:46 AM

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Thank you very much, Ed and Simon. This answers my question. I appreciate the help very much.

Thursday, May 12, 2011 2:29 PM