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FailedDueToAccessDenied for W2K Server SP4 RRS feed

  • Question

  • Hello, hoping someone can assist with helping me figure out why MAP 5.0 is getting an access denied error when attempting to connect to a W2K Server SP4 machine called "HITRACK-PLSN".  I can remote desktop into the machine with the same domain admin account being used to run MAP.  No firewall is being used.  I have attached MAP log below.  The machine is part of a domain.  Thanks in advance for any assistance.  Dave

    <2010-05-25 15:22:26.27 WorkerThread0@DeviceInventoryWorkItem I> InventoryWorkCallback() - Device(GUID={5b6b16b3-69cb-4b92-bd06-05e5fd384224} DnsHostName='HITRACK-PLSN') : Device inventory completed. Elapsed time = 00:00:01.150. Collector scan results: Wmi = FailedDueToAccessDenied  Registry = FailedDueToAccessDenied.
    <2010-05-25 15:22:26.27 WorkerThread0@InventoryWorkItem I> WorkCallback() - Completed InventoryWorkItem with description='DeviceInventoryWorkItem(GUID={5b6b16b3-69cb-4b92-bd06-05e5fd384224} DnsHostName='HITRACK-PLSN')'. Elapsed time: 00:00:01.250 

    Thursday, May 27, 2010 10:42 PM

All replies

  • There are 2 steps you can do in order to make sure your able to get a good connection/inventory of your machines:

    1.             Make sure that you do all the steps outlined in the Getting started Guide under the preparing your environment.

    2.             Use WBEMTEST to verify that you are able to successfully make a WMI request from the machine running MAPS to any of the machines that you were having a connection issue. http://www.youtube.com/watch?v=Xtxo8re2_9w  If you can pass a test with WBEMTEST, MAPS should be able to work correctly

    Tuesday, June 1, 2010 7:07 PM
  • I can run the WBEMTEST against my Win7 and W2k8 R2 machines but not my W2K machines.  The instructions and settings in the video appear not to apply to a W2K machines.  Are the WMI queries different for W2K?  Any advice on how I can run WBEMTEST agaisnt W2K machines?  Thanks!
    Friday, June 4, 2010 9:37 PM
  • The instructions apply to all versions of Windows that support WMI, including Windows 2000.   What step are you having trouble with?

    Wednesday, June 9, 2010 3:34 PM