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problem connecting to favorites from favorites list RRS feed

  • Question

  • When I try to access a website using a favorite from my favorites list, I receive a message "THIS PAGE CANNOT BE DISPLAYED" Some of the favorites will display and be connected but some will not. Someone help please!
    Tuesday, October 28, 2014 3:01 PM

Answers

  • Hi updownallaround,

    Have you made any changes before this issue?
    Please share us the URL of the website you can’t visit, if you willing to.

    Please take the following steps for troubleshooting:
    1. Delete the links that don’t work, and add it again to check if we can open it.
    2. Go to C:\Users\(username)\Favorites and check if we can open links here.

    For more information about can’t accessing website in Internet Explorer, please refer to the following KB.
    http://support2.microsoft.com/kb/967897/en-us

    Best regards,
    Fangzhou CHEN


    Fangzhou CHEN
    TechNet Community Support

    • Marked as answer by Michael_LS Friday, November 7, 2014 8:42 AM
    Thursday, October 30, 2014 1:28 AM

All replies

  • Hi updownallaround,

    Have you made any changes before this issue?
    Please share us the URL of the website you can’t visit, if you willing to.

    Please take the following steps for troubleshooting:
    1. Delete the links that don’t work, and add it again to check if we can open it.
    2. Go to C:\Users\(username)\Favorites and check if we can open links here.

    For more information about can’t accessing website in Internet Explorer, please refer to the following KB.
    http://support2.microsoft.com/kb/967897/en-us

    Best regards,
    Fangzhou CHEN


    Fangzhou CHEN
    TechNet Community Support

    • Marked as answer by Michael_LS Friday, November 7, 2014 8:42 AM
    Thursday, October 30, 2014 1:28 AM
  • First, please make sure if the URL of the website can visit.    

    thanks.

    Thursday, October 30, 2014 3:22 AM
  • Try this:

    Go to Control Panel, Programs and Features.

    Click on the "installed on" column so that it puts the most recently installed programs at the top.

    If there are any in that list that have very recent dates that you know you didn't install, particularly ones with titles like "Search" or "Toolbar", then uninstall them.  Sounds to me like you got some malware on there.

    You can also try installing Chrome and seeing if those same locations are accessible in Chrome.  If they are then you definitely got some nasty browser extensions that loaded themselves into your system.  Often these are marketing data gathering programs from companies that want to spy on you.  Sometimes you can uninstall them and things go back to normal.  Sometimes not. :-(

    Thursday, October 30, 2014 6:46 AM