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error message when opening skype room system v2 on logitech smartdock RRS feed

  • Question

  • hi,

    when opening skype room system v2 on logitech smartdock a message comes up:

    check your account

    skype for business is currently not available to you.

    go to app store

    event viewer shows the following:

    Activation of app Microsoft.SkypeRoomSystem_8wekyb3d8bbwe!App failed with error

    has anyone seen this and how to solve this?



    Monday, March 27, 2017 3:07 AM

Answers

  • Mine is now working fine this morning.  Assuming it was a MS update issue that they fixed.  

    Any idea where we can get status/support specifically for Skype Room Systems in the future?

    • Marked as answer by daniel.ng sfb Friday, March 31, 2017 2:17 AM
    Tuesday, March 28, 2017 11:49 AM

All replies

  • Hi,

    I'm getting the same thing.  Started Monday (3/27/17 or maybe Sat or Sun before).  I have no idea how to proceed.  I did eventually get into the admin account and the Microsoft Store said there was an update for Skype Room System available, but it would fail with a license error each time.

    Tuesday, March 28, 2017 1:35 AM
  • Mine is now working fine this morning.  Assuming it was a MS update issue that they fixed.  

    Any idea where we can get status/support specifically for Skype Room Systems in the future?

    • Marked as answer by daniel.ng sfb Friday, March 31, 2017 2:17 AM
    Tuesday, March 28, 2017 11:49 AM