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Windows Print Server MP - Cannot detect Offline printers RRS feed

  • Question

  • Hello,
    We have ONE Server 2003 Print Server with a couple of hundred print Q's on it.
    Today we had 3 printers go off-line.

    OpsMgr did not give any alerts.

    How can off-line printers be monitored?

    (A search was done for "off" and "offline" in the Rules window for Microsoft Windows 2003 Print Servers Installation. No results were returned. So I guess this MP does not check for Off-line printers. Seems strange given that is such a common issue with printers.
    Thx,
    John Bradshaw
    Thursday, July 23, 2009 2:16 AM

Answers

  • Is there any local events (event viewer) on the print server when this occur? Then you could create a new rule to generate alerts based on that event.
    Anders Bengtsson | Microsoft MVP - Operations Manager | http://www.contoso.se
    • Marked as answer by bradje Tuesday, July 28, 2009 8:25 PM
    Thursday, July 23, 2009 9:58 AM

All replies

  • Is there any local events (event viewer) on the print server when this occur? Then you could create a new rule to generate alerts based on that event.
    Anders Bengtsson | Microsoft MVP - Operations Manager | http://www.contoso.se
    • Marked as answer by bradje Tuesday, July 28, 2009 8:25 PM
    Thursday, July 23, 2009 9:58 AM
  • You can create a WMI-based monitor to query printer status if there are no local events. But Event-based monitor is preferred by performance reasons. 
    http://OpsMgr.ru/
    Thursday, July 23, 2009 1:36 PM
  • No local events seem to occur. Makes it a bit hard to monitor.
    Thx,
    John Bradshaw
    Tuesday, July 28, 2009 8:25 PM