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DPM MMC Error RRS feed

  • Question

  • Hi there

    I'm having a problem on my Systems Center DPM server when using the management console. Each time I click on "Recovery" or when I click on "Management" I get the following error:

    "MMC has stopped working"

    I am running Microsoft System Center 2012 R2

    This is the message in Event Viewer:

    The description for Event ID 999 from source MSDPM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event: 

    An unexpected error caused a failure for process 'mmc'.  Restart the DPM process 'mmc'.

    Problem Details:
    <FatalServiceError><__System><ID>19</ID><Seq>0</Seq><TimeCreated>2/9/2015 10:20:27 AM</TimeCreated><Source>DpmThreadPool.cs</Source><Line>163</Line><HasError>True</HasError></__System><ExceptionType>NullReferenceException</ExceptionType><ExceptionMessage>Object reference not set to an instance of an object.</ExceptionMessage><ExceptionDetails>System.NullReferenceException: Object reference not set to an instance of an object.
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.LibraryManagement.Drive.ReadGlobalProperties(OMSqlContext sqlContext)
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.LibraryManagement.TapeDrive.ReadGlobalProperties(OMSqlContext sqlContext)
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.LibraryManagement.Library.UpdateDriveInformation(OMSqlContext sqlContext)
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.LibraryManagement.Library.GetDriveCollection()
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.Cmdlet.GetLibrary.RemoveSpuriousStandaloneTapeLibraries(DpmServer dpmServer)
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.Cmdlet.GetLibrary.CallBack(Object[] paramsList)
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.Cmdlet.GetLibrary.ProcessRecord()
       at System.Management.Automation.CommandProcessor.ProcessRecord()</ExceptionDetails></FatalServiceError>


    the message resource is present but the message is not found in the string/message table

    Monday, February 9, 2015 10:35 AM