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Import related fields using csv connector RRS feed

  • Question

  • Hi All,

    Is it possible to import using the csv connector field, which are relationships.

    For example. I have own CI with relationship System.ConfigItemOwner. I wish import my CI with fild Configuration item owner. Is it possible?

     

    Thursday, December 9, 2010 9:30 AM

Answers

All replies

  • There are two post regarding CSV imports with relationships in the SCSM Engineering Blog that might be helpful:

    Importing Users via CSV and Setting Email Address, Locale, and Time Zone Information

    Importing Software Related to Computers via CSV

     


    Andreas Baumgarten | H&D International Group
    Friday, December 10, 2010 11:41 AM
  • Thanks.
    Monday, December 13, 2010 1:46 PM
  • Hello Andreas,

    Your second link has pointed me in the right direction, but I'm curious, in my situation, where I am attempting to import a custom CI AND at the same time, assign the assets to users, via a csv file (obtained from an excel asset assignment file)... Am I correct in assuming that I cannot do that, and that I must do this in two steps?  First, import the assets into the custom CI records, then import the user assignments in a second step, appending the user's display name to the 'Owned By' field in the asset?

    Wednesday, January 5, 2011 8:32 PM