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dpm dont see tape RRS feed

  • Question

  • hello,

    dpm 2010 dont see the tapes (it is connected to the server)

    windows doesnt see it

    thanksss

    Wednesday, September 14, 2011 1:42 PM

Answers

  • Hi,

    Could you provide more details? What Windows operating system are you running? Make and model of the tape library and drive? When you say Windows doesn't see it, you mean in Device Manager? If not in Device Manager, DPM won't see it either.

    Have you checked the Windows Server Catalog to see if the hardware is certified for the Windows version you are running?

    http://www.windowsservercatalog.com/

    Have you checked with the manufacturer for the latest drivers?

    Thanks,

    Marc

     

    Wednesday, September 14, 2011 2:30 PM

All replies

  • Hi,

    Could you provide more details? What Windows operating system are you running? Make and model of the tape library and drive? When you say Windows doesn't see it, you mean in Device Manager? If not in Device Manager, DPM won't see it either.

    Have you checked the Windows Server Catalog to see if the hardware is certified for the Windows version you are running?

    http://www.windowsservercatalog.com/

    Have you checked with the manufacturer for the latest drivers?

    Thanks,

    Marc

     

    Wednesday, September 14, 2011 2:30 PM
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    Thursday, November 24, 2011 3:31 PM
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