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WSUS on Server 2016 not downloading updates for Win10 or Server 2016 RRS feed

  • Question

  • I've spent hours on this issue and still have no clue what's causing this. This is a small installation with two 2016 servers, one 2008R2 server and 14 Windows workstations.  Previously WSUS was on the 2008R2 server. After installing the new 2016 servers and moving over the domain from SBS2007, I installed WSUS on one of the 2016 servers (v.1607 in case you don't know that).  At that point the workstations were Windows 7.  I had problems with the Server 2016 updates, Server 2008 updates and Win 7 updates were working fine, so I let the Server 2016 servers download updates from the Microsoft Updates internet site.

    Now we've replaced 8 of the Win7 workstations with Win10 v.1607. For a few weeks or months, I think it did download some Win10 monthly updates, but still no Server 2016 updates. Then it stopped getting any Win10 or 2016 updates and the 2008R2 server wouldn't even communicate with it any more. So, I decided to start over with the other 2016 server (which is also the DC).  Still after a completely fresh install, new database and everything, the server does not download any Win10 or 2016 updates.  It is downloading updates for everything else I've selected: Win7 workstations, SQL, Exchange (which is running on the 2016 DC), .NET and Microsoft Office applications, but NOT Win10 or 2016! 

    I've read all the articles, most of which refer to issues with Win2012 or earlier versions of WSUS and do not apply to WSUS on 2016. I've tried everything I can think of, including changing settings on the WSUS website as one article suggested, but nothing seems to help. I'm at my wits' end after spending hours of time on this for this very small client.

    If anyone out there has any clue what might be causing this, I'm open to any suggestion that hasn't already been suggested many times over by others with similar problems on other OS's but NOT ON WINDOWS SERVER 2016! (Excuse my ranting but you can probably understand why.)


    Deb



    • Edited by SYNOFF Thursday, March 15, 2018 3:47 PM
    Thursday, March 15, 2018 3:43 PM

Answers

  • I did not ever get a resolution for this issue. I ended up setting the Windows 2016 servers to manual update. I have them set to download updates and wait for an admin to install them.

    The workstations began working properly with WSUS when I upgraded them from 1703 to 1709 or 1803, so that's the only solution I have to offer to you.


    Deb

    • Marked as answer by SYNOFF Tuesday, September 18, 2018 1:48 PM
    Tuesday, September 18, 2018 1:48 PM

All replies

  • Hi,

    I recommend you examine the WSUS related log to troubleshoot your issue.

    Troubleshooting WSUS 3.0 SP2 on Windows Server

    https://prajwaldesai.com/troubleshooting-wsus-3-0-sp2-on-windows-server/


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.


    Friday, March 16, 2018 8:23 AM
  • That article is for WSUS 3.0 SP2.  I'm running WSUS on a Windows 2016 server which shows the version as: 10.0.14393.1914. However, I did check and there are no logs pertaining to WSUS in the location mentioned in the article. I haven't been able to find any articles, and I've searched a lot, that pertain to that version or any version of WSUS on Server 2016.  If you know of an article about troubleshooting the version of WSUS that I'm running, I'd love to read it!

    Deb



    • Edited by SYNOFF Friday, March 16, 2018 1:24 PM
    Friday, March 16, 2018 1:24 PM
  • That said, I decided it wouldn't hurt to take a look at the WindowsUpdate.log on the WSUS server, since it's one of the machines that is failing to download updates.  Attached is a copy of the log. I'm not an expert on parsing and/or understanding the meaning of this log, but there are certainly some errors that seem like they might point to issues that could be causing the problems.  It's a lot of lines, but I don't know of any way to insert it except as text.  You can see the consistent error 0x8024500C (I just highlighted a few at the beginning):

    2018/03/16 06:18:15.5448190 1236  22148 Shared          * START * Service startup
    2018/03/16 06:18:15.6010467 1236  22148 Agent           WU client version 10.0.14393.1914
    2018/03/16 06:18:15.6014977 1236  22148 Agent           SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
    2018/03/16 06:18:15.6016257 1236  22148 Agent           Base directory: C:\Windows\SoftwareDistribution
    2018/03/16 06:18:15.6023248 1236  22148 Agent           Datastore directory: C:\Windows\SoftwareDistribution\DataStore\DataStore.edb
    2018/03/16 06:18:16.1424475 1236  22148 Shared          UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
    2018/03/16 06:18:16.1424904 1236  22148 Shared          UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
    2018/03/16 06:18:16.1433489 1236  22148 Shared          Network state: Connected
    2018/03/16 06:18:16.1913559 1236  22148 Misc            LoadHistoryEventFromRegistry completed, hr = 8024000C
    2018/03/16 06:18:16.2185040 1236  24416 Agent           Initializing global settings cache
    2018/03/16 06:18:16.2185047 1236  24416 Agent           WSUS server: http://Server:8530
    2018/03/16 06:18:16.2185053 1236  24416 Agent           WSUS status server: http://Server:8530
    2018/03/16 06:18:16.2185059 1236  24416 Agent           Alternate Download Server: http://Server:8530
    2018/03/16 06:18:16.2185065 1236  24416 Agent           Fill Empty Content Urls: No
    2018/03/16 06:18:16.2185071 1236  24416 Agent           Target group: (Unassigned Computers)
    2018/03/16 06:18:16.2185071 1236  24416 Agent           Windows Update access disabled: No
    2018/03/16 06:18:16.2462952 1236  24416 Agent               Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2018-03-17 01:12:21, not idle-only, not network-only
    2018/03/16 06:18:16.3913227 1236  24416 Agent           Initializing Windows Update Agent
    2018/03/16 06:18:16.3915551 1236  24416 DownloadManager Download manager restoring 0 downloads
    2018/03/16 06:18:16.3917526 1236  24416 Agent           CPersistentTimeoutScheduler | GetTimer, returned hr = 0x00000000
    2018/03/16 06:18:16.3934660 844   1736  ComApi          *QUEUED* SLS Discovery
    2018/03/16 06:18:16.5069598 1236  22148 Shared          UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
    2018/03/16 06:18:16.5069725 1236  22148 Shared          UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
    2018/03/16 06:18:16.5124521 1236  22148 Shared          Power status changed
    2018/03/16 06:18:16.5406670 844   26584 ComApi          *RESUMED* Discovery
    2018/03/16 06:18:16.5406695 844   26584 ComApi          Exit code = 0x00000000, Result code = 0x8024500C
    2018/03/16 06:18:16.5406707 844   26584 Api             * END *   Discovery ClientId
    2018/03/16 06:18:16.5423177 844   1736  ComApi          ISusInternal:: DisconnectCall failed, hr=8024000C
    2018/03/16 06:18:16.5435976 844   1736  ComApi          Unable to get SLS chunk. (hr=8024500C)
    2018/03/16 06:18:16.5437914 844   1736  ComApi          * START *   SLS Discovery
    2018/03/16 06:18:16.5965367 844   1736  ComApi          *QUEUED* SLS Discovery
    2018/03/16 06:18:16.6032739 844   26584 ComApi          *RESUMED* Discovery
    2018/03/16 06:18:16.6032763 844   26584 ComApi          Exit code = 0x00000000, Result code = 0x8024500C
    2018/03/16 06:18:16.6032775 844   26584 Api             * END *   Discovery ClientId
    2018/03/16 06:18:16.6051673 844   1736  ComApi          ISusInternal:: DisconnectCall failed, hr=8024000C
    2018/03/16 06:18:16.6201644 844   1736  ComApi          Unable to get SLS chunk. (hr=8024500C)
    2018/03/16 06:18:19.6365489 844   23132 ComApi          * START *   SLS Discovery
    2018/03/16 06:18:19.6396437 844   1736  ComApi          * START *   SLS Discovery
    2018/03/16 06:18:19.6406870 844   23132 ComApi          *QUEUED* SLS Discovery
    2018/03/16 06:18:19.6416107 844   1736  ComApi          *QUEUED* SLS Discovery
    2018/03/16 06:18:19.6505788 844   1100  ComApi          *RESUMED* Discovery
    2018/03/16 06:18:19.6505812 844   1100  ComApi          Exit code = 0x00000000, Result code = 0x8024500C
    2018/03/16 06:18:19.6505818 844   1100  Api             * END *   Discovery ClientId
    2018/03/16 06:18:19.6507605 844   1100  ComApi          *RESUMED* Discovery
    2018/03/16 06:18:19.6507617 844   1100  ComApi          Exit code = 0x00000000, Result code = 0x8024500C
    2018/03/16 06:18:19.6507623 844   1100  Api             * END *   Discovery ClientId
    2018/03/16 06:18:19.6523834 844   23132 ComApi          ISusInternal:: DisconnectCall failed, hr=8024000C
    2018/03/16 06:18:19.6532039 844   1736  ComApi          ISusInternal:: DisconnectCall failed, hr=8024000C
    2018/03/16 06:18:19.6752008 844   23132 ComApi          Unable to get SLS chunk. (hr=8024500C)
    2018/03/16 06:18:19.6755510 844   1736  ComApi          Unable to get SLS chunk. (hr=8024500C)
    2018/03/16 06:18:19.6757249 844   1736  ComApi          * START *   SLS Discovery
    2018/03/16 06:18:19.6775083 844   1736  ComApi          *QUEUED* SLS Discovery
    2018/03/16 06:18:19.6817086 844   26584 ComApi          *RESUMED* Discovery
    2018/03/16 06:18:19.6817098 844   26584 ComApi          Exit code = 0x00000000, Result code = 0x8024500C
    2018/03/16 06:18:19.6817110 844   26584 Api             * END *   Discovery ClientId
    2018/03/16 06:18:19.6833623 844   1736  ComApi          ISusInternal:: DisconnectCall failed, hr=8024000C
    2018/03/16 06:18:19.6862947 844   1736  ComApi          Unable to get SLS chunk. (hr=8024500C)
    2018/03/16 06:18:24.7020392 1236  15184 DownloadManager PurgeExpiredFiles::Found 0 expired files to delete.
    2018/03/16 06:18:29.2217106 1236  15184 DownloadManager PurgeExpiredUpdates::Found 341 non expired updates.
    2018/03/16 06:18:29.7266915 1236  15184 DownloadManager PurgeExpiredUpdates::Found 1 expired updates.
    2018/03/16 06:18:29.8387888 1236  15184 Shared          Effective power state: AC
    2018/03/16 06:18:29.8387900 1236  15184 DownloadManager Power state change detected. Source now: AC
    2018/03/16 06:18:29.8418419 1236  15184 Shared          Effective power state: AC
    2018/03/16 06:20:04.5754689 1236  21508 DataStore       Service 6FDE042F-4015-42CB-9C55-A8A580F9A148 added
    2018/03/16 06:20:04.5792254 1236  4636  DataStore       Service D60AC9A2-F3EA-4475-80CA-994A255FA54F added
    2018/03/16 06:20:04.5816845 1236  1180  DataStore       Service 6E519F73-5ADB-4188-9A7A-7D58038E07DC added
    2018/03/16 06:20:04.5865724 1236  1180  Agent           AddTargetedServiceMapping: 6E519F73-5ADB-4188-9A7A-7D58038E07DC -> 9482F4B4-E343-43B6-B170-9A65BC822C77
    2018/03/16 06:20:04.5866310 1236  4636  Agent           AddTargetedServiceMapping: D60AC9A2-F3EA-4475-80CA-994A255FA54F -> 9482F4B4-E343-43B6-B170-9A65BC822C77
    2018/03/16 06:20:04.5869455 1236  21508 Agent           AddTargetedServiceMapping: 6FDE042F-4015-42CB-9C55-A8A580F9A148 -> 9482F4B4-E343-43B6-B170-9A65BC822C77
    2018/03/16 06:20:04.5914410 6488  8432  ComApi          * START *   Init Search ClientId = <NULL>
    2018/03/16 06:20:04.5914410 6488  22976 ComApi          * START *   Init Search ClientId = <NULL>
    2018/03/16 06:20:04.5914791 6488  22976 ComApi          * START *   Search ClientId = <NULL>
    2018/03/16 06:20:04.5914797 6488  8432  ComApi          * START *   Search ClientId = <NULL>
    2018/03/16 06:20:04.5926522 6488  4444  ComApi          * START *   Init Search ClientId = <NULL>
    2018/03/16 06:20:04.5926558 6488  4444  ComApi          * START *   Search ClientId = <NULL>
    2018/03/16 06:20:05.0383994 1236  21508 Agent           * START * Queueing Finding updates [CallerId = <<PROCESS>>: CompatTelRunner.exe  Id = 6]
    2018/03/16 06:20:05.0384096 1236  21508 Agent           Service D60AC9A2-F3EA-4475-80CA-994A255FA54F is not in sequential scan list
    2018/03/16 06:20:05.0384163 1236  21508 Agent           Added service D60AC9A2-F3EA-4475-80CA-994A255FA54F to sequential scan list
    2018/03/16 06:20:05.0384754 1236  1180  Agent           * START * Queueing Finding updates [CallerId = <<PROCESS>>: CompatTelRunner.exe  Id = 8]
    2018/03/16 06:20:05.0384845 1236  1180  Agent           Service 6FDE042F-4015-42CB-9C55-A8A580F9A148 is not in sequential scan list
    2018/03/16 06:20:05.0384905 1236  1180  Agent           Added service 6FDE042F-4015-42CB-9C55-A8A580F9A148 to sequential scan list
    2018/03/16 06:20:05.0385642 6488  8432  ComApi          Search ClientId = <NULL>
    2018/03/16 06:20:05.0385642 6488  22976 ComApi          Search ClientId = <NULL>
    2018/03/16 06:20:05.0502340 1236  4636  Agent           * START * Queueing Finding updates [CallerId = <<PROCESS>>: CompatTelRunner.exe  Id = 7]
    2018/03/16 06:20:05.0502449 1236  4636  Agent           Service 6E519F73-5ADB-4188-9A7A-7D58038E07DC is not in sequential scan list
    2018/03/16 06:20:05.0502509 1236  4636  Agent           Added service 6E519F73-5ADB-4188-9A7A-7D58038E07DC to sequential scan list
    2018/03/16 06:20:05.1675097 1236  21672 Agent           Service D60AC9A2-F3EA-4475-80CA-994A255FA54F is in sequential scan list
    2018/03/16 06:20:05.1679033 6488  4444  ComApi          Search ClientId = <NULL>
    2018/03/16 06:20:05.1799632 1236  9436  Agent           * END * Queueing Finding updates [CallerId = <<PROCESS>>: CompatTelRunner.exe  Id = 6]
    2018/03/16 06:20:05.1923461 1236  9436  Agent           * START * Finding updates CallerId = <<PROCESS>>: CompatTelRunner.exe  Id = 6
    2018/03/16 06:20:05.1923473 1236  9436  Agent           Online = Yes; AllowCachedResults = No; Ignore download priority = No
    2018/03/16 06:20:05.1923485 1236  9436  Agent           Criteria = (CategoryIDs contains 'F3C2263D-B256-4C49-A246-973C0E366449' AND Type='Driver' AND VersionOverride='10.0.17031.2.0.0.272.2') OR (CategoryIDs contains '323CCEAF-B60B-4A0D-8A8A-3069EFDE76BF' AND Type='Driver' AND VersionOverride='10.0.17031.2.0.0.272.2')""
    2018/03/16 06:20:05.1923557 1236  9436  Agent           ServiceID = {D60AC9A2-F3EA-4475-80CA-994A255FA54F} Third party service
    2018/03/16 06:20:05.1923569 1236  9436  Agent           Search Scope = {Machine}
    2018/03/16 06:20:05.1923605 1236  9436  Agent           Caller SID for Applicability: S-1-5-18
    2018/03/16 06:20:05.1923618 1236  9436  Agent           RegisterService is set
    2018/03/16 06:20:05.6014554 1236  9436  Misc            EP: error: 0x8024500C : - failed to get SLS data
    2018/03/16 06:20:05.6014560 1236  9436  Misc            EP: error: 0x8024500C: GetSecondaryServicesEnabledState failed
    2018/03/16 06:20:05.6014608 1236  9436  Agent           AutoRecovery: DetectAndToggleServiceState failed 0x8024500c
    2018/03/16 06:20:05.6014765 1236  9436  Agent           GetTargetedServiceMapping: D60AC9A2-F3EA-4475-80CA-994A255FA54F -> 9482F4B4-E343-43B6-B170-9A65BC822C77
    2018/03/16 06:20:05.6039646 1236  9436  Misc            EP: error: 0x8024500C : - failed to get SLS data
    2018/03/16 06:20:05.6039724 1236  9436  Misc            Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x8024500C
    2018/03/16 06:20:05.6039749 1236  9436  Agent           Failed to obtain the authorization cab URL for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0
    2018/03/16 06:20:05.6039761 1236  9436  Agent           Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X8024500C
    2018/03/16 06:20:05.6509561 1236  9436  Misc            EP: error: 0x8024500C : - failed to get SLS data
    2018/03/16 06:20:05.6509694 1236  9436  Misc            Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL, error = 0x8024500C
    2018/03/16 06:20:05.7040195 1236  9436  ProtocolTalker  PTError: 0x8024500c
    2018/03/16 06:20:05.7040358 1236  9436  ProtocolTalker  Initialization failed for Protocol Talker Context 0x8024500c
    2018/03/16 06:20:05.8511523 1236  9436  Agent           Exit code = 0x8024500C
    2018/03/16 06:20:05.8511541 1236  9436  Agent           * END * Finding updates CallerId = <<PROCESS>>: CompatTelRunner.exe  Id = 6
    2018/03/16 06:20:05.9022880 1236  21672 Agent           Service 6FDE042F-4015-42CB-9C55-A8A580F9A148 is in sequential scan list
    2018/03/16 06:20:05.9125541 1236  14972 Agent           * END * Queueing Finding updates [CallerId = <<PROCESS>>: CompatTelRunner.exe  Id = 8]
    2018/03/16 06:20:05.9263673 1236  14972 Agent           * START * Finding updates CallerId = <<PROCESS>>: CompatTelRunner.exe  Id = 8
    2018/03/16 06:20:05.9263691 1236  14972 Agent           Online = Yes; AllowCachedResults = No; Ignore download priority = No
    2018/03/16 06:20:05.9263709 1236  14972 Agent           Criteria = (CategoryIDs contains 'F3C2263D-B256-4C49-A246-973C0E366449' AND Type='Driver' AND VersionOverride='10.0.16299.2.0.0.272.2') OR (CategoryIDs contains '323CCEAF-B60B-4A0D-8A8A-3069EFDE76BF' AND Type='Driver' AND VersionOverride='10.0.16299.2.0.0.272.2')""
    2018/03/16 06:20:05.9263775 1236  14972 Agent           ServiceID = {6FDE042F-4015-42CB-9C55-A8A580F9A148} Third party service
    2018/03/16 06:20:05.9263781 1236  14972 Agent           Search Scope = {Machine}
    2018/03/16 06:20:05.9263811 1236  14972 Agent           Caller SID for Applicability: S-1-5-18
    2018/03/16 06:20:05.9263818 1236  14972 Agent           RegisterService is set
    2018/03/16 06:20:05.9269668 1236  14972 Misc            EP: error: 0x8024500C : - failed to get SLS data
    2018/03/16 06:20:05.9269680 1236  14972 Misc            EP: error: 0x8024500C: GetSecondaryServicesEnabledState failed
    2018/03/16 06:20:05.9269722 1236  14972 Agent           AutoRecovery: DetectAndToggleServiceState failed 0x8024500c
    2018/03/16 06:20:05.9269837 1236  14972 Agent           GetTargetedServiceMapping: 6FDE042F-4015-42CB-9C55-A8A580F9A148 -> 9482F4B4-E343-43B6-B170-9A65BC822C77
    2018/03/16 06:20:05.9289398 1236  14972 Misc            EP: error: 0x8024500C : - failed to get SLS data
    2018/03/16 06:20:05.9289459 1236  14972 Misc            Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x8024500C
    2018/03/16 06:20:05.9289477 1236  14972 Agent           Failed to obtain the authorization cab URL for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0
    2018/03/16 06:20:05.9289483 1236  14972 Agent           Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X8024500C
    2018/03/16 06:20:05.9296299 1236  14972 Misc            EP: error: 0x8024500C : - failed to get SLS data
    2018/03/16 06:20:05.9296360 1236  14972 Misc            Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL, error = 0x8024500C
    2018/03/16 06:20:05.9296384 1236  14972 ProtocolTalker  PTError: 0x8024500c
    2018/03/16 06:20:05.9296426 1236  14972 ProtocolTalker  Initialization failed for Protocol Talker Context 0x8024500c
    2018/03/16 06:20:05.9301522 6488  724   ComApi          *RESUMED* Search ClientId = <NULL>
    2018/03/16 06:20:05.9410063 6488  724   ComApi          Updates found = 0
    2018/03/16 06:20:05.9410075 6488  724   ComApi          Exit code = 0x00000000, Result code = 0x8024500C
    2018/03/16 06:20:05.9410082 6488  724   ComApi          * END *   Search ClientId = <NULL>
    2018/03/16 06:20:05.9422259 6488  22976 ComApi          ISusInternal:: DisconnectCall failed, hr=8024000C
    2018/03/16 06:20:05.9655813 1236  4636  DataStore       Service D60AC9A2-F3EA-4475-80CA-994A255FA54F removed
    2018/03/16 06:20:05.9656079 1236  4636  Agent           RemoveTargetedServiceMapping: D60AC9A2-F3EA-4475-80CA-994A255FA54F -> 9482F4B4-E343-43B6-B170-9A65BC822C77
    2018/03/16 06:20:05.9871919 1236  14972 Agent           Exit code = 0x8024500C
    2018/03/16 06:20:05.9871931 1236  14972 Agent           * END * Finding updates CallerId = <<PROCESS>>: CompatTelRunner.exe  Id = 8
    2018/03/16 06:20:05.9909774 1236  21672 Agent           Service 6E519F73-5ADB-4188-9A7A-7D58038E07DC is in sequential scan list
    2018/03/16 06:20:06.0013407 1236  24048 Agent           * END * Queueing Finding updates [CallerId = <<PROCESS>>: CompatTelRunner.exe  Id = 7]
    2018/03/16 06:20:06.0069972 6488  22976 ComApi          *RESUMED* Search ClientId = <NULL>
    2018/03/16 06:20:06.0074693 6488  22976 ComApi          Updates found = 0
    2018/03/16 06:20:06.0074706 6488  22976 ComApi          Exit code = 0x00000000, Result code = 0x8024500C
    2018/03/16 06:20:06.0074712 6488  22976 ComApi          * END *   Search ClientId = <NULL>
    2018/03/16 06:20:06.0089540 6488  8432  ComApi          ISusInternal:: DisconnectCall failed, hr=8024000C
    2018/03/16 06:20:06.0160619 1236  21508 DataStore       Service 6FDE042F-4015-42CB-9C55-A8A580F9A148 removed
    2018/03/16 06:20:06.0160806 1236  21508 Agent           RemoveTargetedServiceMapping: 6FDE042F-4015-42CB-9C55-A8A580F9A148 -> 9482F4B4-E343-43B6-B170-9A65BC822C77
    2018/03/16 06:20:06.0212300 1236  24048 Agent           * START * Finding updates CallerId = <<PROCESS>>: CompatTelRunner.exe  Id = 7
    2018/03/16 06:20:06.0212312 1236  24048 Agent           Online = Yes; AllowCachedResults = No; Ignore download priority = No
    2018/03/16 06:20:06.0212324 1236  24048 Agent           Criteria = (CategoryIDs contains 'F3C2263D-B256-4C49-A246-973C0E366449' AND Type='Driver' AND VersionOverride='10.0.15063.2.0.0.272.2') OR (CategoryIDs contains '323CCEAF-B60B-4A0D-8A8A-3069EFDE76BF' AND Type='Driver' AND VersionOverride='10.0.15063.2.0.0.272.2')""
    2018/03/16 06:20:06.0212378 1236  24048 Agent           ServiceID = {6E519F73-5ADB-4188-9A7A-7D58038E07DC} Third party service
    2018/03/16 06:20:06.0212390 1236  24048 Agent           Search Scope = {Machine}
    2018/03/16 06:20:06.0212420 1236  24048 Agent           Caller SID for Applicability: S-1-5-18
    2018/03/16 06:20:06.0212426 1236  24048 Agent           RegisterService is set
    2018/03/16 06:20:06.0215729 1236  24048 Misc            EP: error: 0x8024500C : - failed to get SLS data
    2018/03/16 06:20:06.0215741 1236  24048 Misc            EP: error: 0x8024500C: GetSecondaryServicesEnabledState failed
    2018/03/16 06:20:06.0215777 1236  24048 Agent           AutoRecovery: DetectAndToggleServiceState failed 0x8024500c
    2018/03/16 06:20:06.0215880 1236  24048 Agent           GetTargetedServiceMapping: 6E519F73-5ADB-4188-9A7A-7D58038E07DC -> 9482F4B4-E343-43B6-B170-9A65BC822C77
    2018/03/16 06:20:06.0237923 1236  24048 Misc            EP: error: 0x8024500C : - failed to get SLS data
    2018/03/16 06:20:06.0237983 1236  24048 Misc            Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x8024500C
    2018/03/16 06:20:06.0238007 1236  24048 Agent           Failed to obtain the authorization cab URL for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0
    2018/03/16 06:20:06.0238013 1236  24048 Agent           Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X8024500C
    2018/03/16 06:20:06.0247220 1236  24048 Misc            EP: error: 0x8024500C : - failed to get SLS data
    2018/03/16 06:20:06.0247287 1236  24048 Misc            Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL, error = 0x8024500C
    2018/03/16 06:20:06.0247305 1236  24048 ProtocolTalker  PTError: 0x8024500c
    2018/03/16 06:20:06.0247347 1236  24048 ProtocolTalker  Initialization failed for Protocol Talker Context 0x8024500c
    2018/03/16 06:20:06.0867499 1236  24048 Agent           Exit code = 0x8024500C
    2018/03/16 06:20:06.0867511 1236  24048 Agent           * END * Finding updates CallerId = <<PROCESS>>: CompatTelRunner.exe  Id = 7
    2018/03/16 06:20:06.1048980 6488  8432  ComApi          *RESUMED* Search ClientId = <NULL>
    2018/03/16 06:20:06.1053562 6488  8432  ComApi          Updates found = 0
    2018/03/16 06:20:06.1053574 6488  8432  ComApi          Exit code = 0x00000000, Result code = 0x8024500C
    2018/03/16 06:20:06.1053580 6488  8432  ComApi          * END *   Search ClientId = <NULL>
    2018/03/16 06:20:06.1066235 6488  4444  ComApi          ISusInternal:: DisconnectCall failed, hr=8024000C
    2018/03/16 06:20:06.1116581 1236  21508 DataStore       Service 6E519F73-5ADB-4188-9A7A-7D58038E07DC removed
    2018/03/16 06:20:06.1116769 1236  21508 Agent           RemoveTargetedServiceMapping: 6E519F73-5ADB-4188-9A7A-7D58038E07DC -> 9482F4B4-E343-43B6-B170-9A65BC822C77
    2018/03/16 06:30:06.1140448 1236  24416 Agent           Earliest future timer found:
    2018/03/16 06:30:06.1140647 1236  24416 Agent               Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2018-03-17 01:12:21, not idle-only, not network-only
    2018/03/16 06:30:07.1160160 1236  22148 Agent           Earliest future timer found:
    2018/03/16 06:30:07.1160468 1236  22148 Agent               Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2018-03-17 01:12:21, not idle-only, not network-only
    2018/03/16 06:30:07.1211648 1236  22148 Misc            CreateSessionStateChangeTrigger, TYPE:2, Enable:No
    2018/03/16 06:30:07.1211702 1236  22148 Misc            CreateSessionStateChangeTrigger, TYPE:4, Enable:No
    2018/03/16 06:30:07.1435862 1236  22148 Handler         CUHCbsHandler::CancelDownloadRequest called
    2018/03/16 06:30:07.2614885 1236  22148 Shared          * END * Service exit Exit code = 0x240001
    2018/03/16 08:19:35.1778386 1236  21392 Agent           WU client version 10.0.14393.1914
    2018/03/16 08:19:35.1782902 1236  21392 Agent           SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
    2018/03/16 08:19:35.1784194 1236  21392 Agent           Base directory: C:\Windows\SoftwareDistribution
    2018/03/16 08:19:35.1791868 1236  21392 Agent           Datastore directory: C:\Windows\SoftwareDistribution\DataStore\DataStore.edb
    2018/03/16 08:19:35.2144529 1236  21392 Shared          UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
    2018/03/16 08:19:35.2144915 1236  21392 Shared          UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
    2018/03/16 08:19:35.2153712 1236  21392 Shared          Network state: Connected
    2018/03/16 08:19:35.2214334 1236  21392 Misc            LoadHistoryEventFromRegistry completed, hr = 8024000C
    2018/03/16 08:19:35.2253246 1236  14452 Agent           Initializing global settings cache
    2018/03/16 08:19:35.2253258 1236  14452 Agent           WSUS server: http://Server:8530
    2018/03/16 08:19:35.2253270 1236  14452 Agent           WSUS status server: http://Server:8530
    2018/03/16 08:19:35.2253276 1236  14452 Agent           Alternate Download Server: http://Server:8530
    2018/03/16 08:19:35.2253282 1236  14452 Agent           Fill Empty Content Urls: No
    2018/03/16 08:19:35.2253288 1236  14452 Agent           Target group: (Unassigned Computers)
    2018/03/16 08:19:35.2253294 1236  14452 Agent           Windows Update access disabled: No
    2018/03/16 08:19:35.2259784 1236  14452 Agent               Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2018-03-17 01:12:21, not idle-only, not network-only
    2018/03/16 08:19:35.2278742 1236  21392 Shared          UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
    2018/03/16 08:19:35.2278845 1236  21392 Shared          UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
    2018/03/16 08:19:35.2278935 1236  21392 Shared          Power status changed
    2018/03/16 08:19:35.2342154 1236  14452 Agent           Initializing Windows Update Agent
    2018/03/16 08:19:35.2343265 1236  14452 DownloadManager Download manager restoring 0 downloads
    2018/03/16 08:19:35.2344050 1236  14452 Agent           CPersistentTimeoutScheduler | GetTimer, returned hr = 0x00000000
    2018/03/16 08:19:35.3732622 1236  14452 ComApi          * START *   Init Search ClientId = UpdateOrchestrator
    2018/03/16 08:19:35.3732688 1236  14452 ComApi          * START *   Search ClientId = UpdateOrchestrator
    2018/03/16 08:19:35.6118870 1236  14452 Agent           * START * Queueing Finding updates [CallerId = UpdateOrchestrator  Id = 1]
    2018/03/16 08:19:35.6118996 1236  14452 Agent           Service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 is not in sequential scan list
    2018/03/16 08:19:35.6272656 1236  14452 Agent           Added service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 to sequential scan list
    2018/03/16 08:19:35.6272970 1236  14452 ComApi          Search ClientId = UpdateOrchestrator
    2018/03/16 08:19:35.6278199 1236  26192 Agent           Service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 is in sequential scan list
    2018/03/16 08:19:35.6446482 1236  5032  Agent           * END * Queueing Finding updates [CallerId = UpdateOrchestrator  Id = 1]
    2018/03/16 08:19:35.6529551 1236  5032  Agent           * START * Finding updates CallerId = UpdateOrchestrator  Id = 1
    2018/03/16 08:19:35.6529563 1236  5032  Agent           Online = Yes; AllowCachedResults = No; Ignore download priority = No
    2018/03/16 08:19:35.6529575 1236  5032  Agent           Criteria = IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1""
    2018/03/16 08:19:35.6529624 1236  5032  Agent           ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2018/03/16 08:19:35.6529630 1236  5032  Agent           Search Scope = {Machine}
    2018/03/16 08:19:35.6529672 1236  5032  Agent           Caller SID for Applicability: S-1-5-21-3368558092-3314416009-1482696518-500
    2018/03/16 08:19:35.6529678 1236  5032  Agent           ProcessDriverDeferrals is set
    2018/03/16 08:19:35.6529684 1236  5032  Agent           RegisterService is set
    2018/03/16 08:19:35.6915588 1236  5032  Agent           Blocking Windows content for WUfB
    2018/03/16 08:19:35.7662865 1236  5032  Misc            Got WSUS Client/Server URL: http://Server:8530/ClientWebService/client.asmx""
    2018/03/16 08:19:35.7759295 1236  15056 DownloadManager PurgeExpiredFiles::Found 0 expired files to delete.
    2018/03/16 08:19:41.7890888 1236  15056 DownloadManager PurgeExpiredUpdates::Found 341 non expired updates.
    2018/03/16 08:19:41.8396352 1236  5032  ProtocolTalker  ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://Server:8530/ClientWebService/client.asmx
    2018/03/16 08:19:41.8904479 1236  5032  ProtocolTalker  OK to reuse existing configuration
    2018/03/16 08:19:41.8904702 1236  5032  ProtocolTalker  Cached cookie has expired or new PID is available
    2018/03/16 08:19:42.0356934 1236  5032  Misc            Got WSUS SimpleTargeting URL: http://Server:8530""
    2018/03/16 08:19:42.0409641 1236  5032  ProtocolTalker  Initializing simple targeting cookie, clientId = a81dcab4-820c-4868-a5a9-fac9d26c6f05, target group = <NULL>, DNS name = Server.domain.local
    2018/03/16 08:19:42.0409653 1236  5032  ProtocolTalker    Server URL = http://Server:8530/SimpleAuthWebService/SimpleAuth.asmx
    2018/03/16 08:19:42.0410039 1236  5032  WebServices     Auto proxy settings for this web service call.
    2018/03/16 08:19:42.2738382 1236  15056 DownloadManager PurgeExpiredUpdates::Found 1 expired updates.
    2018/03/16 08:19:42.2812081 1236  15056 Shared          Effective power state: AC
    2018/03/16 08:19:42.2812099 1236  15056 DownloadManager Power state change detected. Source now: AC
    2018/03/16 08:19:42.6852562 1236  5032  WebServices     Auto proxy settings for this web service call.
    2018/03/16 08:19:42.8023139 1236  5032  ProtocolTalker  PTInfo: Server requested registration
    2018/03/16 08:19:42.8354507 1236  5032  Agent           Update filtered by policy: 6964AAB4-C5B5-43BD-A17D-FFB4346A8E1D.100
    2018/03/16 08:19:44.2112017 1236  5032  Agent           Update filtered by policy: 6964AAB4-C5B5-43BD-A17D-FFB4346A8E1D.100
    2018/03/16 08:19:44.2378421 1236  5032  ProtocolTalker  PTInfo: syncing with server using normal query
    2018/03/16 08:19:44.2501574 1236  5032  ProtocolTalker  SyncUpdates round trips: 2
    2018/03/16 08:19:44.2826082 1236  5032  Agent           Update filtered by policy: 6964AAB4-C5B5-43BD-A17D-FFB4346A8E1D.100
    2018/03/16 08:19:44.3185366 1236  5032  Agent           Update filtered by policy: 6964AAB4-C5B5-43BD-A17D-FFB4346A8E1D.100
    2018/03/16 08:19:45.5266377 1236  5032  Agent           Found 0 updates and 82 categories in search; evaluated appl. rules of 392 out of 681 deployed entities
    2018/03/16 08:19:45.6153688 1236  5032  Agent           * END * Finding updates CallerId = UpdateOrchestrator  Id = 1
    2018/03/16 08:19:45.6334033 1236  4636  ComApi          *RESUMED* Search ClientId = UpdateOrchestrator
    2018/03/16 08:19:45.6340240 1236  4636  ComApi          Updates found = 0
    2018/03/16 08:19:45.6340252 1236  4636  ComApi          * END *   Search ClientId = UpdateOrchestrator
    2018/03/16 08:19:45.6345650 1236  14452 ComApi          ISusInternal:: DisconnectCall failed, hr=8024000C
    2018/03/16 08:19:45.6989197 1236  14452 ComApi          * START *   Init Search ClientId = UpdateOrchestrator
    2018/03/16 08:19:45.6989239 1236  14452 ComApi          * START *   Search ClientId = UpdateOrchestrator
    2018/03/16 08:19:45.7303598 1236  14452 Agent           * START * Queueing Finding updates [CallerId = UpdateOrchestrator  Id = 2]
    2018/03/16 08:19:45.7303701 1236  14452 Agent           Service 9482F4B4-E343-43B6-B170-9A65BC822C77 is not in sequential scan list
    2018/03/16 08:19:45.7303780 1236  14452 Agent           Added service 9482F4B4-E343-43B6-B170-9A65BC822C77 to sequential scan list
    2018/03/16 08:19:45.7304112 1236  14452 ComApi          Search ClientId = UpdateOrchestrator
    2018/03/16 08:19:45.7305700 1236  26192 Agent           Service 9482F4B4-E343-43B6-B170-9A65BC822C77 is in sequential scan list
    2018/03/16 08:19:45.7436743 1236  7648  Agent           * END * Queueing Finding updates [CallerId = UpdateOrchestrator  Id = 2]
    2018/03/16 08:19:45.7547760 1236  7648  Agent           * START * Finding updates CallerId = UpdateOrchestrator  Id = 2
    2018/03/16 08:19:45.7547778 1236  7648  Agent           Online = Yes; AllowCachedResults = No; Ignore download priority = No
    2018/03/16 08:19:45.7547790 1236  7648  Agent           Criteria = IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1""
    2018/03/16 08:19:45.7547869 1236  7648  Agent           ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
    2018/03/16 08:19:45.7547881 1236  7648  Agent           Search Scope = {Machine}
    2018/03/16 08:19:45.7547929 1236  7648  Agent           Caller SID for Applicability: S-1-5-21-3368558092-3314416009-1482696518-500
    2018/03/16 08:19:45.7547941 1236  7648  Agent           ProcessDriverDeferrals is set
    2018/03/16 08:19:45.7547947 1236  7648  Agent           RegisterService is set
    2018/03/16 08:19:45.7594261 1236  7648  Misc            EP: error: 0x8024500C : - failed to get SLS data
    2018/03/16 08:19:45.7594273 1236  7648  Misc            EP: error: 0x8024500C: GetSecondaryServicesEnabledState failed
    2018/03/16 08:19:45.7594315 1236  7648  Agent           AutoRecovery: DetectAndToggleServiceState failed 0x8024500c
    2018/03/16 08:19:45.7616835 1236  7648  Misc            EP: error: 0x8024500C : - failed to get SLS data
    2018/03/16 08:19:45.7616914 1236  7648  Misc            Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x8024500C
    2018/03/16 08:19:45.7617077 1236  7648  Agent           Failed to obtain the authorization cab URL for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0
    2018/03/16 08:19:45.7617089 1236  7648  Agent           Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X8024500C
    2018/03/16 08:19:45.7626574 1236  7648  Misc            EP: error: 0x8024500C : - failed to get SLS data
    2018/03/16 08:19:45.7626652 1236  7648  Misc            Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL, error = 0x8024500C
    2018/03/16 08:19:45.7626670 1236  7648  ProtocolTalker  PTError: 0x8024500c
    2018/03/16 08:19:45.7626730 1236  7648  ProtocolTalker  Initialization failed for Protocol Talker Context 0x8024500c
    2018/03/16 08:19:45.8172639 1236  7648  Agent           Exit code = 0x8024500C
    2018/03/16 08:19:45.8172658 1236  7648  Agent           * END * Finding updates CallerId = UpdateOrchestrator  Id = 2
    2018/03/16 08:19:45.8340017 1236  4636  ComApi          *RESUMED* Search ClientId = UpdateOrchestrator
    2018/03/16 08:19:45.8346036 1236  4636  ComApi          Updates found = 0
    2018/03/16 08:19:45.8346048 1236  4636  ComApi          Exit code = 0x00000000, Result code = 0x8024500C
    2018/03/16 08:19:45.8346054 1236  4636  ComApi          * END *   Search ClientId = UpdateOrchestrator
    2018/03/16 08:19:45.8358298 1236  14452 ComApi          ISusInternal:: DisconnectCall failed, hr=8024000C
    2018/03/16 08:19:45.9975473 1236  14452 ComApi          ISusInternal:: IsImmediateInstallPreferred failed, hr=80004001
    2018/03/16 08:19:45.9979108 1236  14452 DownloadManager GetUpdateDownloadPath for updateId = {42EA8663-E1DA-4048-91AC-EEA8A9F974BD}.200 failed with 0x80070057
    2018/03/16 08:19:45.9979174 1236  14452 ComApi          ISusInternal:: IsImmediateInstallPreferred failed, hr=80070057
    2018/03/16 08:19:45.9982791 1236  14452 DownloadManager MapToLockedRevision for updateId = {9B1E9A9C-92BF-4751-8519-5AB5640EE89E}.200 failed with 0x80240008
    2018/03/16 08:19:45.9983063 1236  14452 DownloadManager MapToLockedRevision for updateId = {9B1E9A9C-92BF-4751-8519-5AB5640EE89E}.200 failed with 0x80240008
    2018/03/16 08:19:46.0103317 1236  14452 DownloadManager Could not find a locked revision for Bundled updateId = {9B1E9A9C-92BF-4751-8519-5AB5640EE89E}.200
    2018/03/16 08:19:46.0103504 1236  14452 ComApi          ISusInternal:: IsImmediateInstallPreferred failed, hr=80246013
    2018/03/16 08:24:08.7212873 1236  15056 Misc            Got WSUS Client/Server URL: http://Server:8530/ClientWebService/client.asmx""
    2018/03/16 08:24:08.7213477 1236  15056 ProtocolTalker  OK to reuse existing configuration
    2018/03/16 08:24:08.7213537 1236  15056 ProtocolTalker  Existing cookie is valid, just use it
    2018/03/16 08:24:08.7213549 1236  15056 ProtocolTalker  PTInfo: Server requested registration
    2018/03/16 08:24:08.7492511 1236  15056 Misc            Got WSUS Reporting URL: http://Server:8530/ReportingWebService/ReportingWebService.asmx""
    2018/03/16 08:24:08.7620125 1236  15056 WebServices     Auto proxy settings for this web service call.
    2018/03/16 08:34:08.7927385 1236  20968 Agent           Earliest future timer found:
    2018/03/16 08:34:08.7927566 1236  20968 Agent               Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2018-03-17 01:12:21, not idle-only, not network-only
    2018/03/16 08:34:09.8099912 1236  21392 Agent           Earliest future timer found:
    2018/03/16 08:34:09.8100093 1236  21392 Agent               Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2018-03-17 01:12:21, not idle-only, not network-only
    2018/03/16 08:34:09.8150114 1236  21392 Misc            CreateSessionStateChangeTrigger, TYPE:2, Enable:No
    2018/03/16 08:34:09.8150168 1236  21392 Misc            CreateSessionStateChangeTrigger, TYPE:4, Enable:No
    2018/03/16 08:34:09.8181961 1236  21392 Handler         CUHCbsHandler::CancelDownloadRequest called
    2018/03/16 08:34:09.8192515 1236  21392 Agent           Sending shutdown notification to client
    2018/03/16 08:34:09.8192835 1236  21392 Agent           Sending shutdown notification to client
    2018/03/16 08:34:09.8193119 1236  21392 Agent           Sending shutdown notification to client
    2018/03/16 08:34:09.9391589 1236  21392 Shared          * END * Service exit Exit code = 0x240001


    Deb

    Friday, March 16, 2018 2:17 PM
  • I have since done a lot more research and tried a few things. Today I discovered that all of the Windows 10 and Windows 2016 updates show as "No Status." The Windows 10 workstations show in WSUS and have current Last Contact and Last Status Report dates of various times today (4/11).  Any thoughts on that?

    Deb

    Wednesday, April 11, 2018 2:51 PM
  • I have same problem when I use wsus on windows server 2016.But my server 2016 update show as "100%",but in the wsus report ,the updates for windows server 2016 are not applicable.
    Tuesday, September 18, 2018 6:57 AM
  • I did not ever get a resolution for this issue. I ended up setting the Windows 2016 servers to manual update. I have them set to download updates and wait for an admin to install them.

    The workstations began working properly with WSUS when I upgraded them from 1703 to 1709 or 1803, so that's the only solution I have to offer to you.


    Deb

    • Marked as answer by SYNOFF Tuesday, September 18, 2018 1:48 PM
    Tuesday, September 18, 2018 1:48 PM
  • I'm curious - have you seen my 8 part blog series. While it mentions 2012 for WSUS, the same process is generally used for 2016 as there are not many differences between them.

    https://www.ajtek.ca/wsus/how-to-setup-manage-and-maintain-wsus-part-1-choosing-your-server-os/


    Adam Marshall, MCSE: Security
    https://www.ajtek.ca
    Microsoft MVP - Windows and Devices for IT

    Saturday, September 22, 2018 4:44 AM