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Errors with Vista, Having trouble updating, getting error code: 80080005 RRS feed

  • Question

  • I went to the updates and it says only update in the update history was

    windows update agent 7.4.7600.226

     

    and then when i go to check for updates it says windows could not search for new updates

    An error occured while checking for new updates for your computer.

     

    errors found : code 80080005

     

    PLEASE HELP!!

    • Moved by Carey FrischMVP, Moderator Tuesday, July 5, 2011 11:59 PM Moved to more appropriate forum category (From:Windows Vista Announcements)
    Tuesday, July 5, 2011 6:32 PM

Answers

  • Hello,

    reset windows update components and check again.

    If this does not help, proceed like that:

    • run chkdsk /r /f and sfc /scannow
    • Download and install System Readiness tool for your Windows
    • Disable all security softwares

    Once done, try updating your OS.

    If the problem persists, I recommend performing a repair install of your OS.

    Also, have a look to this thread: 

    http://social.technet.microsoft.com/Forums/en-US/itprovistaapps/thread/21e0dd42-44ae-4e07-9a9a-b0a3263345ec

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator

    Tuesday, July 5, 2011 10:08 PM
  • Hi,

    I would suggest you to follow the methods provided below and check if it helps.

    Method 1:

    First check windows update history to find the error code for the failed updates. Right click on the failed update and click on view.
    Check for the updates that failed in Update history.

    a. Open Windows Update by clicking the Start button. In the search box, type Update, and then, in the list of results, click Windows Update.
    b. In the left pane, click View update history.
    c. To view more information about an update, double-click it.

    Method 2:
    I would suggest you to resetWindows Update components and check if it helps. To do so run theFixitform the link provided below.
    http://support.microsoft.com/kb/971058

    Method 3:
    If the issue still persists I would suggest you to run theSystem Update Readiness Tool. Follow the troubleshooting steps provided in KB article below and check if it helps.
    http://support.microsoft.com/kb/947821

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Tuesday, July 12, 2011 8:50 AM
    Moderator

All replies

  • Hello,

    reset windows update components and check again.

    If this does not help, proceed like that:

    • run chkdsk /r /f and sfc /scannow
    • Download and install System Readiness tool for your Windows
    • Disable all security softwares

    Once done, try updating your OS.

    If the problem persists, I recommend performing a repair install of your OS.

    Also, have a look to this thread: 

    http://social.technet.microsoft.com/Forums/en-US/itprovistaapps/thread/21e0dd42-44ae-4e07-9a9a-b0a3263345ec

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator

    Tuesday, July 5, 2011 10:08 PM
  • Hi,

    I would suggest you to follow the methods provided below and check if it helps.

    Method 1:

    First check windows update history to find the error code for the failed updates. Right click on the failed update and click on view.
    Check for the updates that failed in Update history.

    a. Open Windows Update by clicking the Start button. In the search box, type Update, and then, in the list of results, click Windows Update.
    b. In the left pane, click View update history.
    c. To view more information about an update, double-click it.

    Method 2:
    I would suggest you to resetWindows Update components and check if it helps. To do so run theFixitform the link provided below.
    http://support.microsoft.com/kb/971058

    Method 3:
    If the issue still persists I would suggest you to run theSystem Update Readiness Tool. Follow the troubleshooting steps provided in KB article below and check if it helps.
    http://support.microsoft.com/kb/947821

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Tuesday, July 12, 2011 8:50 AM
    Moderator