The game is league of legends, most people know what it is and if you don't well you've been living under a rock. This is all besides the point. I ran into an error in the client for the game which i have bugsplatted and sent the report to Riot games (League
of legends). I couldn't get into a game it would constantly ask me to reconnect and nothing would happen. So I've tried doing the usual fix, shutting down my pc and turning it back on. After this nothing changed and the issue was still there.
Furthermore, I tried doing the next most obvious thing by uninstalling the game from (Program and features) but I get an error message which states, "Specified account already exists". I thought this was rather odd so I used my Iobit Uninstaller
pro and power uninstalled it. But the same issued occured.
Now I've been reading through google and nothing has really helped me all that much but I came across going into REGEBIT and finding the error log. I have found the error log determined by the "Specified account already exists" and it states this.
Log Name: Application
Source: MsiInstaller
Date: 30/11/2016 02:37:45
Event ID: 11316
Task Category: None
Level: Error
Keywords: Classic
User: DESKTOP-5HLB2O1\TDK19
Computer: DESKTOP-5HLB2O1
Description:
Product: League of Legends -- Error 1316. The specified account already exists.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">11316</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-11-30T02:37:45.327988900Z" />
<EventRecordID>12939</EventRecordID>
<Channel>Application</Channel>
<Computer>DESKTOP-5HLB2O1</Computer>
<Security UserID="S-1-5-21-3741737992-1955741115-3306282960-1001" />
</System>
<EventData>
<Data>Product: League of Legends -- Error 1316. The specified account already exists.
</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>
</Data>
<Binary>7B43453744443930432D424431442D344234392D413445382D3346333843333133424546357D</Binary>
</EventData>
</Event>
I am not amazing with computers and wouldnt know what to do with this but I was told to seek help by friends and send this to help forums help me with my issue faster.
Also apologies in advance, I am farely sure I have the forum category wrong because I don't quite know what this comes under.
Any help is greatly appreciated, thank you very much in advance!
Tom.
