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Blue Screen error 1e RRS feed

  • Question

  • I get a blue screen frequently when I'm playing games (specifically Diablo 3)

    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.1.7601.2.1.0.768.3
      Locale ID:    1033

    Additional information about the problem:
      BCCode:    1e
      BCP1:    0000000000000000
      BCP2:    0000000000000000
      BCP3:    0000000000000000
      BCP4:    0000000000000000
      OS Version:    6_1_7601
      Service Pack:    1_0
      Product:    768_1

    heres the minidump file https://skydrive.live.com/#cid=39B4674B5473ED90&id=39B4674B5473ED90!103

    Saturday, May 19, 2012 5:03 PM

Answers

  • The minidump file showed a KMODE_EXCEPTION_NOT_HANDLED (1e) caused by the DB3G.sys:

    BUCKET_ID:  X64_0x1E_0_DB3G+1ba3

    The DB3G.sys appears to be a driver for a Razer mouse.

    Try DB3G.sys is dated Nov 7, 2005 so try updating the mouse driver.

    • Marked as answer by DSmith154 Saturday, May 19, 2012 6:51 PM
    Saturday, May 19, 2012 6:00 PM

All replies

  • The minidump file showed a KMODE_EXCEPTION_NOT_HANDLED (1e) caused by the DB3G.sys:

    BUCKET_ID:  X64_0x1E_0_DB3G+1ba3

    The DB3G.sys appears to be a driver for a Razer mouse.

    Try DB3G.sys is dated Nov 7, 2005 so try updating the mouse driver.

    • Marked as answer by DSmith154 Saturday, May 19, 2012 6:51 PM
    Saturday, May 19, 2012 6:00 PM
  • Thats probably it, thanks!
    Saturday, May 19, 2012 6:51 PM
  • You're welcome.
    Saturday, May 19, 2012 7:38 PM