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Windows 7 Photo Viewer AERO BUG RRS feed

Answers

  • Hi,

    I fully understand the inconvenience you have encountered. Please be sure that we will always here to help you till we get this fixed.
     
    Have you made any recent changes on both of the PCs? Any changes on software or hardware side?

    For the current issue, we can try the following steps to troubleshoot it.

    1. Update BIOS and display card driver.

    2. Alternatively, I suggest you download and install  Windows Live Photo Gallery.

    Download and install Windows Live Photo Gallery

    http://windows.microsoft.com/en-us/windows-live/photo-gallery#photogallery=overview

    Right-click on one of the pictures, click “Open with…”. Then select Windows Live Photo Gallery from the list,
    check the option “Always use the selected program to open this kind of file” for a test.

    Thanks for your feedback.

    Meanwhile, if you want to report a feedback to Microsoft. I would like to share the link below with you.
     
    https://connect.microsoft.com/

    Regards,

    Blair Deng


    Blair Deng

    TechNet Community Support

    • Marked as answer by Cloud_TS Wednesday, November 6, 2013 3:25 PM
    Wednesday, October 23, 2013 2:06 AM