Unable to Collect Performance Data for servers using WMI RRS feed

  • Question

  • Greetings all!

    I've been tasked to "collect performance data" for several MS servers (2003, 2008R2, 2012R2) using MAP 9.3

    I have installed MAP 9.3 on a Windows 7 machine that meets all requirements (hardware, all Windows updates, .NET Framework)
    I have a total of 14 MS servers that I would like to collect performance data. 
    First step I have taken was to run "collect inventory data" which has been 100% successful for all servers.
    (to collect inventory data, in Inventory and Assessment Wizard I have selected "Windows computers" > "Manually enter computer names and credentials > entered the credentials domain\username with WMI technology)

    *** When I attempted to collect performance data using the "Performance Metrics Wizard" the process FAILED 

    I soon learned that WMI required certain firewall ports opened on the server attempting to collect performance data and I decided to focus on one server only.

    I made sure that the Domain Admin credentials have Local Administrator rights

    I have taken the following steps on the server (2008R2):
    1. Turned off Windows Firewall for Domain, Public, Private profile
    2. Enables Remote Administration Exception

    3. Ran WBEMTEST (Win Instrumentation Tester) tool from Windows 7 PC connecting to the 2008 R2 server and I was able to authenticate

    After everything checked out, I pretty much ran out of options: PLEASE HELP!

    Here are the exact steps I have taken to collect performance data in MAP 9.3 using the Performance Metrics Wizard

    1. Selected "Windows-based machines"

    2. Chose the server from the list

    3. Entered the credentials (domain admin with local computer admin rights)

    4. Credentials Order >> WMI Technology (domain\username)

    5. Made sure Remote Registry services were started on the Windows 7 machine

    6. Clicked "Finish" to start the performance data collection

    7. Collection Status: FAILURE

     ... no idea what to do. Please help. I was unable to insert picture because my account is not verified. I have many screen shots that I can provide.

    Thank you all. Much appreciated. I can also be reached at (917) 444-0911. Thank you again

    • Edited by Sorin_NYC Thursday, March 24, 2016 2:00 PM
    Wednesday, March 23, 2016 12:13 AM

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