SharePoint check permissions sorry, we're having trouble reaching the server RRS feed

  • Question

  • We are getting error message in people picker control in a SharePoint . when add users to SharePoint groups we are getting error message it could not find out users.

    Error Message: Sorry, we’re having trouble reaching the server.

    This issue is occurring in a (not all) web application in my farm.
    I have tried below option without luck. Please help.

    Restarted IIS
    Restarted all SharePoint Servers.
    Used no issue web application web.config file in issue web application.
    Changed application pool account to admin and farm account but same issue
    Swapped the application pool of issues web app and new web app but same issue
    Extended the web application
    Removed and re-configure the people picker again
    Removed and re-dded Http Activation feature of .IIS 
    Re-adjusted domain in AD Forest
    Changed the "Query timeout" value from 25 to 60 of “clientpeoplepicker.js” in SharePoint Layouts folder. 

    Same time I can add user through PowerShell also. 

    Please help how to add and check permission of users through SharePoint UI


    Monday, September 7, 2020 10:37 AM

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