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Edit Enterprise Calendar in Project Server 2013 unavailable to permitted users RRS feed

  • Question

  • I am working with a customer where members of the Administrator group attempt to Edit Enterprise Calendars but are prevented from doing so. A dialog box displays saying that Project Professional 2013 needs to be installed. It is installed and they can connect from Project Professional 2013 to Project Server using a Project Server Account. 

    The customer in question has an IT environment that is quite strictly controlled and policed - users cannot make changes to Internet Explorer security settings.

    In Project Professional 2013 the Project Server Account is already created by some kind of group policy when Project Professional is installed on the users computer - normally when I get people to first open Project Professional I walk them through creating a Project Server Account.

    Users can open, edit and publish their Projects created in PWA in Project Professional 2013 without problems, the problem looks to be when you try to open something from within PWA for editing in Project Professional 2013, invoking a request in one application that should result in the request being satisfied in another application.

    When users are editing their Projects in Project Professional 2013 they can be seen to have their projects checked out when the "Force Check-In Enterprise Objects" page is checked - for example John Doe's project is checked out for editing by John Doe.

    I saw on another posting about Enterprise Calendars that stated:

    I checked the ULS log, and it seems that Project Server is using a user account of a different user to launch Project Professional, and not the currently logged on user. They have a very similar account name so I figure there is perhaps some kind of issue here.

    I am wondering if this is the cause of the problem or if it is being provoked by some security settings in Internet Explorer blocking the communication between Project Professional 2013 and Project Server. Are there any Internet Explorer settings that should be changed to allow users to edit Enterprise Calendars?


    Dominic Moss MAPM, MCTS, MCITP, MCT
    Wellingtone PM News
    Wellingtone EPM Site
    Wellingtone PM Recruitment

    Friday, May 30, 2014 3:44 PM

Answers

  • Hi Dominic,

    I faced this issue once. It was due to the fact that the default account in MS Project Pro was not the PWA URL in question (the one with the calendar you want to edit), for example the default account was "my computer". Try opening first Project Pro connected to the PWA instance in question and then edit the calendar from PWA.


    Hope this helps,


    Guillaume Rouyre, MBA, MCP, MCTS |

    Friday, May 30, 2014 3:59 PM
    Moderator
  • Dominic --

    The URL used for the Project Server login account in Microsoft Project 2013 must EXACTLY match the URL used to access PWA.  If they do not exactly match, this will trigger the error you see.  Have you confirmed that the URLs for the two applications match exactly?  Just a thought.  Hope this helps.


    Dale A. Howard [MVP]

    Sunday, June 1, 2014 1:49 AM
    Moderator

All replies

  • Hi Dominic,

    I faced this issue once. It was due to the fact that the default account in MS Project Pro was not the PWA URL in question (the one with the calendar you want to edit), for example the default account was "my computer". Try opening first Project Pro connected to the PWA instance in question and then edit the calendar from PWA.


    Hope this helps,


    Guillaume Rouyre, MBA, MCP, MCTS |

    Friday, May 30, 2014 3:59 PM
    Moderator
  • Guillaume - thanks for the suggestion, will see if it resolves the issue and will update you either way. I was able to edit Enterprise Calendars in the customers environment using a "Service Account" that was created for install purposes. I logged in using the account and was able to edit Enterprise Calendars. The person whose computer it was, who is a member of the administrators group in PWA, logged on to the same computer and could not perform the same action. I did not check if the Project Server account was the default account when performing the action. Why does making the Project Server account the "default" account have such a significant consequence?

    Dominic Moss MAPM, MCTS, MCITP, MCT
    Wellingtone PM News
    Wellingtone EPM Site
    Wellingtone PM Recruitment

    Friday, May 30, 2014 5:34 PM
  • Dominic --

    The URL used for the Project Server login account in Microsoft Project 2013 must EXACTLY match the URL used to access PWA.  If they do not exactly match, this will trigger the error you see.  Have you confirmed that the URLs for the two applications match exactly?  Just a thought.  Hope this helps.


    Dale A. Howard [MVP]

    Sunday, June 1, 2014 1:49 AM
    Moderator
  • Dale - thanks for your advice, trawling through my cluttered memory I do recall a similar situation with 2007 where someone had created a PS Account that did not use the "normal" URL - I will check on this and respond.

    Dominic Moss MAPM Microsoft Certified Technology Specialist Wellingtone Ltd - Your Project Management Partner - Certified Microsoft Partner Specialising in EPM/PPM - Corporate Members of the Association for Project Management [APM] - Members of the Recruitment & Employment Confederation [REC] <p class="x_MsoNormal"><a href="http://www.wellingtone.co.uk/project-management/project-server/">Wellingtone Project Server Services</a> </p> <p class="x_MsoNormal"><a href="http://www.wellingtone.co.uk/news/">Wellingtone PM News</a></p> <p class="x_MsoNormal"><a href="http://www.wellingtone.co.uk/project-management-recruitment/">Wellingtone Project Management Recruitment</a></p>

    Monday, June 2, 2014 7:52 AM
  • In addition to Dale's answer.  Use the URL that is the default URL for the web application.  Often it is the server name.

    Make sure that there is not two versions of project client on the workstation. For example, Project 2010 and Project 2013.  The last one loaded, is the dominate version and can cause issues when working with project server.

    Cheers!


    Michael Wharton, MVP, MBA, PMP, MCT, MCTS, MCSD, MCSE+I, MCDBA
    Website http://www.WhartonComputer.com
    Blog http://MyProjectExpert.com contains my field notes and SQL queries

    Thursday, June 12, 2014 3:36 AM
    Moderator
  • I recently faced the same problem where security was the cause of the problem. I am using Internet Explorer 11.0.11 with a Security Level of Medium-High with Protected Mode enabled. After turning off Protected Mode I was able to edit Enterprise Calendars. Clearly the downside risk is making the PC vulnerable. I turned on Protected Mode after creating a new calendar.

    I haven't had the need to manage calendars since earlier this year (2014) and I don't remember having a problem the last time I made calendar changes. Protected Mode has no effect in managing schedules using Project Pro in PWA as I haven't had problems all year.


    Bill Knudsen http://linkedin.com/in/billknudsen

    • Proposed as answer by Bill_Knudsen Thursday, September 4, 2014 4:04 PM
    Thursday, September 4, 2014 4:04 PM