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enable pop3 for blackberry user RRS feed

  • Question

  • Hi,

    Is it fine to enable the pop3 service on exchange 2003  to support blackberry users? If so, where should I do that, on BE or FE?

    As I do not have more experience on that, please correct me if I'm on the wrong way.

     

    Thanks.

    Wednesday, August 10, 2011 10:03 AM

Answers

All replies

  • Enabling POP3 service give users the possibility to connect and download emails using POP3-capable client. Probaly some BB devices support  POP3, but this definitely not the way BB was concepted for. There are few methods enabling BlackBerry service in the organisation and the choise depends on your needs:

    1. BlackBerry Enterprise Server

    2. BlackBerry Enterprise Server Express (free version) 

    3. BlackBerry Internet Service.


    If you rely on POP3 mailboxes, have a close look on the latter one -  BIS
    Wednesday, August 10, 2011 12:33 PM
  • Thanks for your prompt reply, but my question is still here: where should I enable the POP3 services on exchange server?

     

    BTW, if I buy the BIS service from ISP, do I still need set up any server in my organization?

    Wednesday, August 10, 2011 1:04 PM
  • Your best option is to deploy BES Express. That doesn't require any additional subscriptions etc on the handset and will give full functionality to the handset. POP3 access basically means you will be using a small subset of the features of the Blackberry device. BES Express allows the device to be used with BIS. You can't have a Blackberry without at least BIS subscription.

    POP3 is an awful protocol, too easy to lose email, and you will lose read/unread status in the mailbox in Outlook because all messages will be "read" by the Blackberry.

    Simon.


    Simon Butler, Exchange MVP
    Blog | Exchange Resources | In the UK? Hire Me.
    Wednesday, August 10, 2011 9:39 PM
  • On Wed, 10 Aug 2011 13:04:40 +0000, Human Being_001 wrote:
     
    >Thanks for your prompt reply, but my question is still here: where should I enable the POP3 services on exchange server?
     
    The protocol is managed by the CAS machines. The POP3 service isn't
    started, by default. You'll have to set the service to start
    automatically.
     
    >BTW, if I buy the BIS service from ISP, do I still need set up any server in my organization?
     
    BIS uses OWA. If you already use OWA there's nothing to do.
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    Wednesday, August 10, 2011 10:02 PM
  • Hi Rich,

    I'm using Exchange 2003. Should I enable on FE or both FE and BE sides?

    Thursday, August 11, 2011 1:28 AM
  • Hi Sembee,

    There is a odd ting, someone insists he can use the blackberry to connect to our exchange 2003 server and get email. But I check anyway, we do not have BES server or enable pop3 and also he did not buy BIS from ISP.

    here is a log i find on FE, can anyone help to explian the reseaon why he can access our exchange server via BB:

     2010-11-22 17:11:31 W3SVC1 192.168.0.201 GET /exchange/ - 443 jay.zhang 93.186.31.80 Mozilla/5.0+(BlackBerry;+U;+BlackBerry+9800;+en-GB)+AppleWebKit/534.1++(KHTML,+like+Gecko)+Version/6.0.0.246+Mobile+Safari/534.1+ 200 0 0

     

    many thanks in advance.


    Thursday, August 11, 2011 1:34 AM
  • If the end user got their Blackberry from a service provider then it must have BIS - it would be automatically applied to the subscription. I am not aware of it being a separate item from any service provider, except on a SIM only deal.

    The IP address that is in your log is a RIM IP address from the UK, which would tend to point to the end user is using BIS.

    Otherwise he could be simply browsing to OWA using the built in browser.

    Simon.


    Simon Butler, Exchange MVP
    Blog | Exchange Resources | In the UK? Hire Me.
    Thursday, August 11, 2011 8:48 AM
  • Hi Sembee,

    You give me a great help, can you let me know what the SIM and RIM IP are?

    sorry, it's showing my ingnorance.


    on the other hand, If he uses the BIS to sync the emal on BB, I enable only the OWA on his account is enough?

     

    Thanks.

    Thursday, August 11, 2011 9:48 AM
  • As far as I know (though I do not use BIS) you must create an account here
    https://bis.na.blackberry.com/html?brand=vzw

    Please read End User Agreement firstly and especially part relating to the description of service.

    Short description can be found also here:

    http://www.airtimemanager.co.uk/Blackberry/InternetMail/Works.aspx

    Thursday, August 11, 2011 2:54 PM
  • Thanks a lot.

    Friday, August 12, 2011 1:37 AM
  • On Thu, 11 Aug 2011 01:28:06 +0000, Human Being_001 wrote:
     
    >I'm using Exchange 2003. Should I enable on FE or both FE and BE sides?
     
    The FE is where the client will connect.
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    Friday, August 12, 2011 2:20 AM
  • As far as I know (though I do not use BIS) you must create an account here
    https://bis.na.blackberry.com/html?brand=vzw

    Please read End User Agreement firstly and especially part relating to the description of service.

    Short description can be found also here:

    http://www.airtimemanager.co.uk/Blackberry/InternetMail/Works.aspx

     

    Agree. Based on my research, you must firstly have an BIS account, and then you can sync your email to your Blackberry via Outlook Web App.

     

    So, there is no problem on your Exchange 2003 FE server.

     

    Here are numerous explanations on how to connect to Microsoft Outlook Web Access, and step by step guid:

    Setting up a new BlackBerry Internet Service (BIS) account

    http://blog.brightpointuk.co.uk/setting-new-blackberry-internet-service-bis-account

    How to integrate a Microsoft Outlook Web Access email address with a BlackBerry Internet Service account

    http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB03133

    Add a Microsoft Outlook Web Access email address
    http://na.blackberry.com/eng/deliverables/2584/add​_Outlook_Web_Access_account_98532_11.jsp
    How To Receive Email On Your Blackberry From Outlook Web Access Account
    http://www.blackberrycool.com/2005/05/how-to-recei​ve-email-on-your-blackberry-from-outlook-web-acce...

    Hope it is helpful.

     


    Fiona
    Friday, August 12, 2011 3:12 AM
    Moderator
  • Thanks Fiona.
    Friday, August 12, 2011 3:36 AM