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"thumbnails" and "in-page preview" don't work and "preview", "similar Results" don't appears in my fast search result windows RRS feed

  • Question

  • Hi,

    i have a farm configuration : 2 web, 1 app, 1 sql and 1 fast servers. all in 2008 R2, sharepoint 2010 SP1, fast sp1.

    i have installed Office web apps.

    on client i use IE 7.0.6002.18005CO

    on a collection site i can "view in browser" word 2010 document.

    "thumbnails" and "in-page preview" don't work and "preview", "similar Results" don't appears in my fast search result window

    Any ideas?

    Thanks

    Marc.

    Friday, October 14, 2011 9:57 AM

All replies

  • Hi Marc,

    When you created your search site (based on the FAST Search site template) did you edit the core results web part and made sure, previews and thumbnails was turned on in the web part settings?

    Also, what login settings are you using on your SharePoint site? Claims, kerberos, ntlm, fba, http, https?

    Regards,
    Mikael Svenson 


    Search Enthusiast - SharePoint MVP/WCF4/ASP.Net4
    http://techmikael.blogspot.com/
    Friday, October 14, 2011 5:33 PM
  • Hi Mikael,

    I turned on the web part setting on the fast search template.

    the login setting i used for my sharepoint site is Claims with NTLM authentification.

    regards,

    Marc FERRIGNO.

    Monday, October 17, 2011 6:59 AM
  • Hi Marc,

    See this thread: http://social.technet.microsoft.com/Forums/en-MY/fastsharepoint/thread/0205c2fb-55a2-43d3-a4ff-1f1a9ceb544d

    It refrences other threads on the issue. And there are reports on issues using Claims, but I haven't verified the scenarios myself. If you use for example "Fiddler" or another tool to track your http traffic, see if you get any 401 errors on the thumbnails and preview calls (on your client machine).

    Regards,
    Mikael Svensin 


    Search Enthusiast - SharePoint MVP/WCF4/ASP.Net4
    http://techmikael.blogspot.com/
    Monday, October 17, 2011 7:05 AM
  • Hi Mickael,

    I tried to debug with Fiddler:

    http://img193.imageshack.us/img193/1319/fibbler.jpg

    it seem ok, doesn't it?

    Regards,

    Marc FERRIGNO.

    Monday, October 17, 2011 7:26 AM
  • Hi Marc,

    This looks like it's supposed to. If you copy one of the wacproxy.ashx lines and paste it in your browser, do you get a thumbnail?

    Regards,
    Mikael Svenson 


    Search Enthusiast - SharePoint MVP/WCF4/ASP.Net4
    http://techmikael.blogspot.com/
    Monday, October 17, 2011 6:50 PM
  • HI Mikael,

    if i copy and paste :

    http://it.tigf.ad.ge.corp.local/_vti_bin/wacproxy.ashx?redirect=http%3A%2F%2Fit.tigf.ad.ge.corp.local%2F_layouts%2FWordViewer.aspx%3Fid%3D%2FProcedures%2FMOD.DSI.502%2520Proc%25C3%25A9dure%2520de%2520sauvegarde%2520des%2520bases%2520de%2520donn%25C3%25A9es%2520des%2520fermes%2520SharePoint%25202010.docx%26DefaultItemOpen%3D1&spsite=http%3A%2F%2Fit.tigf.ad.ge.corp.local&docType=docx&zone=0&callbackFunctionName=DelegateFn_SRB_g_a0dc3aee_ed85_44bf_a683_9809db070045_6

    it ask me if i whant download wacproxy.ashx

    if i copy and paste:

    http%3A%2F%2Fit.tigf.ad.ge.corp.local%2F_layouts%2FWordViewer.aspx%3Fid%3D%2FProcedures%2FMOD.DSI.502%2520Proc%25C3%25A9dure%2520de%2520sauvegarde%2520des%2520bases%2520de%2520donn%25C3%25A9es%2520des%2520fermes%2520SharePoint%25202010.docx%26DefaultItemOpen%3D1&spsite=http%3A%2F%2Fit.tigf.ad.ge.corp.local&docType=docx&zone=0&callbackFunctionName=DelegateFn_SRB_g_a0dc3aee_ed85_44bf_a683_9809db070045_6

    i got an error . windows can't find and tell me to do a spell sheck.

    Regards,

    Marc FERRIGNO.

     

    Tuesday, October 18, 2011 7:10 AM
  • Hi,

    If you are to paste the last url you have to url decode it first.

    http://it.tigf.ad.ge.corp.local/_layouts/WordViewer.aspx?id=/Procedures/MOD.DSI.502%20Proc%C3%A9dure%20de%20sauvegarde%20des%20bases%20de%20donn%C3%A9es%20des%20fermes%20SharePoint%202010.docx&DefaultItemOpen=1&spsite=http://it.tigf.ad.ge.corp.local&docType=docx&zone=0&callbackFunctionName=DelegateFn_SRB_g_a0dc3aee_ed85_44bf_a683_9809db070045_6
    


    Another thing, did you install OWA before or after you added content/sites? I have seen it only work for doclibs created after OWA was installed in one environment.

    Regards,
    Mikael Svenson 


    Search Enthusiast - SharePoint MVP/WCF4/ASP.Net4
    http://techmikael.blogspot.com/
    Friday, October 28, 2011 7:04 PM
  • hi,

    somes news.

    I have created an new application web and new collection with basic authentification.

    i have made some change in the rights on the content data base.

    now i have tumbnails preview.

    but i don't have in page "preview" link nor "similar results" link and in place of the document name i got "

    Regards.
    Marc.
    Wednesday, November 2, 2011 4:21 PM
  • HI Mark,

    what changes have you made on the database of content?

    please could you tell me?

    best regards marius


    My Best Regards

    Thursday, February 9, 2012 1:01 PM
  • Hi Marius

    I changed the rights of SPsearch (account which run the search pool) and SPServ01 (account which run the sharepoint Services pool) to have « db_datareader », « db_owner » et « public » on the content DB (under user mapping).

    Best regards Marc.

    Thursday, February 9, 2012 2:32 PM