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Blurry photos RRS feed

  • Question

  • We upload HD pictures to exchange using set-userphoto cmdlet.
    However, exchange and lync still use blurry 96x96 AD attribute photos.
    I check photos with different exchange utilities -> HD photos are there.
    Get-userphoto also retrieves HD photos.
    I may access photos with this URL's in all resolutions

    https://mail.domain.com/ews/Exchange.asmx/s/GetUserPhoto?email=user@domain.com&size=HR648x648

    https://mail.domain.com/ews/Exchange.asmx/s/GetUserPhoto?email=user@domain.com&size=HR240x240

    Exchange OWA also gets blurry photos -> so that's not OAB/GAL issue

    All the photos has 648x648 resolution, 24 depth and less than 100Kb.

    Lync CsCLientPolicy DisplayPhoto attribute is set to "AllPhotos", and MaxPhotoSizeKB is 100.

    There are a few people whose photos are displayed in HD. When I hover mouse over them it shows "From Address Book" caption. But, blurry photos don't have this caption.


    • Edited by aldarik Thursday, February 2, 2017 1:10 AM
    Tuesday, January 31, 2017 5:21 AM

All replies

  • Hi,

    What is your detailed exchange and Lync version?
    In Lync 2013 and Skype for Business Server 2015, photos can be stored in the user's mailbox (when using Exchange 2013), allowing for photo sizes up to 648x648 pixels. 

    According to your description, I understand you can't see the HD photo in OWA and Lync.
    To use high resolution photos, please re-apply the following command: 
    Set-UserPhoto “Nuno Mota” -PictureData ([System.IO.File]::ReadAllBytes(“D:\Photos\nuno.jpg”)) –Confirm:$False

    Besides, if you want to use high resolution photos in Lync as well, you might want to ensure you update your Lync Client policy with a MaxPhotoSizeKB of at least 100 instead of just 30.


    Best Regards,
    David Wang
    TechNet Community Support


    Please remember to mark the replies as answers if they helped.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.



    Thursday, February 2, 2017 8:09 AM
    Moderator
  • I have exchange 2013, version 0.1 (8.0.535.0).

    And Lync Server 2013 (5.0.8308.0).

    Set-UserPhoto “Nuno Mota” -PictureData ([System.IO.File]::ReadAllBytes(“D:\Photos\nuno.jpg”)) –Confirm:$False 

    That's exactly how I set photos.

    As I mentioned above MaxPhotoSizeKB is 100 kb. And all uploaded photos are less than 100kb.

    Friday, February 3, 2017 12:53 AM
  • Is the photo before upload to AD blurry?
    Friday, February 3, 2017 1:07 AM
  • Yes, actually before we were uploading images directly to thumbnail attribute. However, they were not blurry. They didn't resize to smaller size. The images fit into thumbnail attribute with full 648x648 size.

    Then I just re-upload all images with set-userphoto command. And all the images took 64x64 size in thumbnail attribute and also in OWA and lync.

    Saturday, February 4, 2017 6:53 AM
  • What happen if you resize it to 96x96? Does it blur?
    Monday, February 13, 2017 3:52 AM
  • I resized image to 96x96 and put it into thumbnail attribute directly. It still blurs.

    Of course it will blur cause 96x96 is blurry image.

    However, now only lync photos are blurry. Exchange owa's images are normal. For months owa image was blurry. And now it become high quality, and I don't know why.

    How to let lync photos take high resolution images too?

    clients are "skyper for business" and lync2013.

    Tuesday, February 14, 2017 7:15 AM
  • Hi,

    Glad to hear that Exchange owa's images are normal.

    About the Lync photo issue, I suggest we ask a question in Lync forum to get more help:

    https://social.technet.microsoft.com/Forums/lync/en-US/home?forum=sfbfr

    Thank you for understanding.


    Best Regards,
    David Wang
    TechNet Community Support


    Please remember to mark the replies as answers if they helped.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, February 14, 2017 9:40 AM
    Moderator
  • No, please don't close the topic.

    Other people may have the similar question. If photos in exchange owa have become normal, we need to understand the reason, why?

    The better answer would be the explanation how it works, and methods for troubleshooting.

    Wednesday, February 15, 2017 5:29 AM