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Windows Server 2012 fails to report status to WSUS RRS feed

  • Question

  • Our WSUS install runs on Windows server 2012, reported WSUS version is 6.2.9200.16384.  We have two virtual hosts, both running Windows Server 2012 with the Hyper-V role enabled, Windows Update Version 7.8.9200.17185. 

    For some reason, both of these machines fail to report to WSUS.  All other servers (all 2012) and all Windows 7 clients report correctly.

    I have tried most of the basic troubleshooting steps, including verifying that the WSUS Server address is correct and that the machines in question can communicate to WSUS.  Updates are being downloaded and installed, only the status reporting is failing.

    Upon inspection of the Windows Update Agent log, I found the following warnings:

    2015-08-17    23:56:53:687     992    1064    Report    WARNING: Failed converting event batch to web service event: 0x8007000d
    2015-08-17    23:56:53:687     992    1064    Report    WARNING: Reporter failed to upload events with hr = 8007000d.

    I'm guessing these are the problem, but have no idea how to fix them.  I can post the full log if needed.  Any suggestions?

    Tuesday, August 18, 2015 1:17 PM

All replies

  • Can you upload the WIndowsUpdate.log file ? 
    Tuesday, August 18, 2015 1:27 PM
  • Certainly.  It is quite long; should I paste the entire thing here or is there a better way to upload it?
    Tuesday, August 18, 2015 1:40 PM
  • You can upload to your Onedrive or other service
    Tuesday, August 18, 2015 1:48 PM
  • Here is the WindowsUpdate.log:

    http://1drv.ms/1TRlc9L

    You may notice some warnings regarding the SoftwareDistribution cache at the bottom of the log. I deleted the SoftwareDistribution folder in an attempt to fix things.  Those can be ignored.


    Tuesday, August 18, 2015 2:03 PM
  • Is there any solution for this error?

    We have the same!

    Best regards 

    Ingo


    Tuesday, January 17, 2017 10:56 AM
  • Hello Casey , 

    The link is not working you can post the windowsupdate.log results here .

    Tuesday, January 17, 2017 11:18 AM
  • 2017-01-18	12:44:50:004	 756	30fc	AU	#############
    2017-01-18	12:44:50:004	 756	30fc	AU	## START ##  AU: Search for updates
    2017-01-18	12:44:50:004	 756	30fc	AU	#########
    2017-01-18	12:44:50:004	 756	30fc	AU	Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-download notify} added to AU services list
    2017-01-18	12:44:50:004	 756	30fc	IdleTmr	WU operation (CSearchCall::Init ID 1) started; operation # 7; does use network; is at background priority
    2017-01-18	12:44:50:082	 756	30fc	Report	***********  Report: Initializing static reporting data  ***********
    2017-01-18	12:44:50:082	 756	30fc	Report	  * OS Version = 6.3.9600.0.0.196880
    2017-01-18	12:44:50:082	 756	30fc	Report	  * OS Product Type = 0x00000007
    2017-01-18	12:44:50:082	 756	30fc	Report	  * Computer Brand = Virtual Company
    2017-01-18	12:44:50:082	 756	30fc	Report	  * Computer Model = Virtual Platform
    2017-01-18	12:44:50:082	 756	30fc	Report	  * Platform Role = 1
    2017-01-18	12:44:50:082	 756	30fc	Report	  * AlwaysOn/AlwaysConnected (AOAC) = 0
    2017-01-18	12:44:50:082	 756	30fc	Report	  * Bios Revision = 6.00
    2017-01-18	12:44:50:082	 756	30fc	Report	  * Bios Name = PhoenixBIOS 4.0 Release 6.0     
    2017-01-18	12:44:50:082	 756	30fc	Report	  * Bios Release Date = 2015-07-30T00:00:00
    2017-01-18	12:44:50:082	 756	30fc	Report	  * Bios Sku Number unavailable.
    2017-01-18	12:44:50:082	 756	30fc	Report	  * Bios Vendor = Phoenix Technologies LTD
    2017-01-18	12:44:50:082	 756	30fc	Report	  * Bios Family unavailable.
    2017-01-18	12:44:50:082	 756	30fc	Report	  * Bios Major Release = 4
    2017-01-18	12:44:50:082	 756	30fc	Report	  * Bios Minor Release = 6
    2017-01-18	12:44:50:082	 756	30fc	Report	  * Locale ID = 1031
    2017-01-18	12:44:50:082	 756	30fc	Handler	Calculating current update level for this session
    2017-01-18	12:44:51:566	 756	30fc	Handler	UH: Current cumulative update level calculated: package identity Package_for_KB3000850~31bf3856ad364e35~amd64~~6.3.1.8, display name KB3000850, support URL http://support.microsoft.com/?kbid=3000850, timestamp 01d0309bc6197bc7
    2017-01-18	12:44:51:566	 756	30fc	Handler	Done calculating current update level for this session
    2017-01-18	12:44:51:848	 756	30fc	Agent	*** START ***  Queueing Finding updates [CallerId = AutomaticUpdates  Id = 1]
    2017-01-18	12:44:51:848	 756	30fc	AU	<<## SUBMITTED ## AU: Search for updates  [CallId = {F9E3DAB6-C8F3-44B8-8735-47B833AE651C} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
    2017-01-18	12:44:51:848	 756	30fc	Agent	SkipSelfUpdateCheck search flag set for serverId: 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782
    2017-01-18	12:44:51:848	 756	30fc	IdleTmr	WU operation (CSearchCall::Init ID 2) started; operation # 9; does use network; is at background priority
    2017-01-18	12:44:51:848	 756	30fc	Agent	*** START ***  Queueing Finding updates [CallerId = AutomaticUpdates  Id = 2]
    2017-01-18	12:44:51:848	 756	30fc	AU	<<## SUBMITTED ## AU: Search for updates  [CallId = {BB2D9B11-160D-4802-A267-B57423A0FE0D} ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}]
    2017-01-18	12:44:51:848	 756	2414	Agent	***  END  ***  Queueing Finding updates [CallerId = AutomaticUpdates  Id = 1]
    2017-01-18	12:44:51:848	 756	3a78	Agent	***  END  ***  Queueing Finding updates [CallerId = AutomaticUpdates  Id = 2]
    2017-01-18	12:44:51:910	 756	2414	Agent	*************
    2017-01-18	12:44:51:910	 756	3a78	Agent	*************
    2017-01-18	12:44:51:910	 756	2414	Agent	** START **  Agent: Finding updates [CallerId = AutomaticUpdates  Id = 1]
    2017-01-18	12:44:51:910	 756	3a78	Agent	** START **  Agent: Finding updates [CallerId = AutomaticUpdates  Id = 2]
    2017-01-18	12:44:51:910	 756	2414	Agent	*********
    2017-01-18	12:44:51:910	 756	3a78	Agent	*********
    2017-01-18	12:44:51:910	 756	2414	Agent	  * Online = Yes; Ignore download priority = No
    2017-01-18	12:44:51:910	 756	3a78	Agent	  * Online = Yes; Ignore download priority = No
    2017-01-18	12:44:51:910	 756	2414	Agent	  * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2017-01-18	12:44:51:910	 756	3a78	Agent	  * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2017-01-18	12:44:51:926	 756	2414	Agent	  * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2017-01-18	12:44:51:926	 756	3a78	Agent	  * ServiceID = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} Third party service
    2017-01-18	12:44:51:926	 756	2414	Agent	  * Search Scope = {Machine & All Users}
    2017-01-18	12:44:51:926	 756	3a78	Agent	  * Search Scope = {Machine & All Users}
    2017-01-18	12:44:51:926	 756	2414	Agent	  * Caller SID for Applicability: S-1-5-18
    2017-01-18	12:44:51:926	 756	3a78	Agent	  * Caller SID for Applicability: S-1-5-18
    2017-01-18	12:44:51:926	 756	2414	Agent	  * RegisterService is set
    2017-01-18	12:44:51:926	 756	3a78	Agent	  * RegisterService is set
    2017-01-18	12:44:51:941	 756	2414	SLS	Retrieving SLS response from server using ETAG "4V8nqvoeoxgpu+6kKNNNGpLr4BCvPTmaz82CIDm5o5g=_1440"...
    2017-01-18	12:44:51:941	 756	2414	SLS	Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=386&L=de-DE&P=&PT=0x7&WUA=7.9.9600.18340
    2017-01-18	12:44:55:660	 756	3a78	SLS	Retrieving SLS response from server using ETAG "4V8nqvoeoxgpu+6kKNNNGpLr4BCvPTmaz82CIDm5o5g=_1440"...
    2017-01-18	12:44:55:660	 756	2414	EP	Got WSUS Client/Server URL: "https://wsusserver.domain.intern:8531/ClientWebService/client.asmx"
    2017-01-18	12:44:55:723	 756	3a78	SLS	Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=386&L=de-DE&P=&PT=0x7&WUA=7.9.9600.18340
    2017-01-18	12:44:55:723	 756	2414	Setup	Checking for agent SelfUpdate
    2017-01-18	12:44:55:723	 756	2414	Setup	Client version: Core: 7.9.9600.18340  Aux: 7.9.9600.18340
    2017-01-18	12:44:55:723	 756	2414	EP	Got WSUS SelfUpdate URL: "https://wsusserver.domain.intern:8531/selfupdate"
    2017-01-18	12:44:55:738	 756	2414	Misc	Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
    2017-01-18	12:44:55:754	 756	2414	Misc	 Microsoft signed: NA
    2017-01-18	12:44:55:754	 756	2414	Misc	 Infrastructure signed: Yes
    2017-01-18	12:44:55:754	 756	2414	Misc	Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMP92C7.tmp with dwProvFlags 0x00000080:
    2017-01-18	12:44:55:769	 756	2414	Misc	 Microsoft signed: NA
    2017-01-18	12:44:55:769	 756	2414	Misc	 Infrastructure signed: Yes
    2017-01-18	12:44:55:832	 756	2414	Setup	FATAL: GetClientUpdateUrl failed, err = 0x8024D009
    2017-01-18	12:44:55:832	 756	2414	Setup	Skipping SelfUpdate check based on the /SKIP directive in wuident
    2017-01-18	12:44:55:832	 756	2414	Setup	SelfUpdate check completed.  SelfUpdate is NOT required.
    2017-01-18	12:44:55:910	 756	3a78	EP	Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: "117cab2d-82b1-4b5a-a08c-4d62dbee7782"
    2017-01-18	12:44:56:098	 756	3a78	EP	Got 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 redir Client/Server URL: "https://fe2.ws.microsoft.com/v6/ClientWebService/client.asmx"
    2017-01-18	12:44:56:113	 756	2414	PT	+++++++++++  PT: Synchronizing server updates  +++++++++++
    2017-01-18	12:44:56:160	 756	2414	PT	  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = https://wsusserver.domain.intern:8531/ClientWebService/client.asmx
    2017-01-18	12:44:56:223	 756	2414	PT	WARNING: Cached cookie has expired or new PID is available
    2017-01-18	12:44:56:223	 756	2414	EP	Got WSUS SimpleTargeting URL: "https://wsusserver.domain.intern:8531"
    2017-01-18	12:44:56:223	 756	3a78	PT	+++++++++++  PT: Synchronizing server updates  +++++++++++
    2017-01-18	12:44:56:223	 756	2414	IdleTmr	WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie) started; operation # 10; does use network; is at background priority
    2017-01-18	12:44:56:223	 756	3a78	PT	  + ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}, Server URL = https://fe2.ws.microsoft.com/v6/ClientWebService/client.asmx
    2017-01-18	12:44:56:223	 756	2414	PT	Initializing simple targeting cookie, clientId = 467fccaf-8aa8-4fb3-8c91-d5ff8b6d56cb, target group = Server, DNS name = clientname.domain.intern
    2017-01-18	12:44:56:223	 756	3a78	Agent	Reading cached app categories using lifetime 604800 seconds
    2017-01-18	12:44:56:223	 756	2414	PT	  Server URL = https://wsusserrver.domain.intern:8531/SimpleAuthWebService/SimpleAuth.asmx
    2017-01-18	12:44:56:223	 756	3a78	Agent	Read 0 cached app categories
    2017-01-18	12:44:56:238	 756	3a78	Agent	SyncUpdates adding 0 visited app categories
    2017-01-18	12:44:56:238	 756	2414	IdleTmr	WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie, operation # 10) stopped; does use network; is at background priority
    2017-01-18	12:44:56:238	 756	2414	IdleTmr	WU operation (CAgentProtocolTalker::GetCookie_WithRecovery) started; operation # 11; does use network; is at background priority
    2017-01-18	12:44:56:254	 756	2414	IdleTmr	WU operation (CAgentProtocolTalker::GetCookie_WithRecovery, operation # 11) stopped; does use network; is at background priority
    2017-01-18	12:44:56:254	 756	2414	Agent	Reading cached app categories using lifetime 604800 seconds
    2017-01-18	12:44:56:254	 756	2414	Agent	Read 0 cached app categories
    2017-01-18	12:44:56:301	 756	3a78	PT	  + SyncUpdates round trips: 0
    2017-01-18	12:44:56:332	 756	2414	Agent	SyncUpdates adding 0 visited app categories
    2017-01-18	12:44:56:363	 756	3a78	Agent	  * Added update {C21E26AB-BFEE-425B-BD0B-C0043B81B034}.1 to search result
    2017-01-18	12:44:56:426	 756	3a78	Agent	  * Added update {F944750C-BED6-4116-BFC4-91361F87CE97}.1 to search result
    2017-01-18	12:44:56:426	 756	3a78	Agent	  * Added update {AE53F50B-1F53-4E10-93A2-7005AD671608}.100 to search result
    2017-01-18	12:44:56:426	 756	3a78	Agent	  * Added update {17A599BB-6485-4405-89C1-77A260C078D9}.100 to search result
    2017-01-18	12:44:56:426	 756	3a78	Agent	  * Added update {1E536662-7256-42FA-9373-7A009A14400B}.100 to search result
    2017-01-18	12:44:56:426	 756	3a78	Agent	  * Added update {DE323AF5-28CA-4BAB-A85B-B074001783BF}.1 to search result
    2017-01-18	12:44:56:426	 756	3a78	Agent	  * Added update {D87FA2B6-A04D-4920-92AE-7C6586F98ED4}.1 to search result
    2017-01-18	12:44:56:426	 756	3a78	Agent	  * Added update {00563009-B9BF-43A4-8B4E-5ACE3172912B}.2 to search result
    2017-01-18	12:44:56:426	 756	3a78	Agent	  * Added update {BB8EED48-5EB9-481D-A043-D8BE51942055}.1 to search result
    2017-01-18	12:44:56:426	 756	3a78	Agent	  * Added update {4849182B-70A4-4A3F-9FF9-054D8BCDCDDD}.1 to search result
    2017-01-18	12:44:56:441	 756	3a78	Agent	  * Added update {A44878FB-450F-4C78-AC58-0F32712DDA1A}.1 to search result
    2017-01-18	12:44:56:441	 756	3a78	Agent	  * Added update {5DBBEA84-90D6-42A4-B8EE-CA2BA1A42B1C}.1 to search result
    2017-01-18	12:44:56:441	 756	3a78	Agent	  * Added update {2A4D62A5-450B-450C-A44E-65E9CC5DBD45}.1 to search result
    2017-01-18	12:44:56:441	 756	3a78	Agent	Update {A646B27E-937C-419F-B2A0-8817A4D1D5FD}.1 is pruned out due to potential supersedence
    2017-01-18	12:44:56:441	 756	3a78	Agent	  * Added update {58045100-5E56-41CE-B7AD-8A306A21F9CB}.1 to search result
    2017-01-18	12:44:56:441	 756	3a78	Agent	  * Added update {70B92375-9E4C-4A44-B6DC-F08A7BC989A1}.1 to search result
    2017-01-18	12:44:56:441	 756	3a78	Agent	  * Found 15 updates and 25 categories in search; evaluated appl. rules of 78 out of 94 deployed entities
    2017-01-18	12:44:56:441	 756	3a78	Agent	*********
    2017-01-18	12:44:56:457	 756	3a78	Agent	**  END  **  Agent: Finding updates [CallerId = AutomaticUpdates  Id = 2]
    2017-01-18	12:44:56:519	 756	3a78	Agent	*************
    2017-01-18	12:44:56:519	 756	3054	Report	REPORT EVENT: {52417B97-CF55-494E-975F-AC054C7649D4}	2017-01-18 12:44:56:441+0100	1	147 [AGENT_DETECTION_FINISHED]	101	{00000000-0000-0000-0000-000000000000}	0	0	AutomaticUpdates	Success	Software Synchronization	Windows Update Client successfully detected 15 updates.
    2017-01-18	12:44:56:535	 756	3a78	Agent	Removing per user update {70B92375-9E4C-4A44-B6DC-F08A7BC989A1} from search result since it applies to no users
    2017-01-18	12:44:56:582	 756	3a78	Agent	Removing per user update {58045100-5E56-41CE-B7AD-8A306A21F9CB} from search result since it applies to no users
    2017-01-18	12:44:56:644	 756	3a78	Agent	Removing per user update {2A4D62A5-450B-450C-A44E-65E9CC5DBD45} from search result since it applies to no users
    2017-01-18	12:44:56:644	 756	3054	Report	CWERReporter finished handling 10 events. (00000000)
    2017-01-18	12:44:56:644	 756	3a78	Agent	Removing per user update {5DBBEA84-90D6-42A4-B8EE-CA2BA1A42B1C} from search result since it applies to no users
    2017-01-18	12:44:56:644	 756	3a78	Agent	Removing per user update {A44878FB-450F-4C78-AC58-0F32712DDA1A} from search result since it applies to no users
    2017-01-18	12:44:56:644	 756	3a78	Agent	Removing per user update {4849182B-70A4-4A3F-9FF9-054D8BCDCDDD} from search result since it applies to no users
    2017-01-18	12:44:56:644	 756	3a78	Agent	Removing per user update {BB8EED48-5EB9-481D-A043-D8BE51942055} from search result since it applies to no users
    2017-01-18	12:44:56:644	 756	3a78	Agent	Removing per user update {00563009-B9BF-43A4-8B4E-5ACE3172912B} from search result since it applies to no users
    2017-01-18	12:44:56:660	 756	3a78	Agent	Removing per user update {D87FA2B6-A04D-4920-92AE-7C6586F98ED4} from search result since it applies to no users
    2017-01-18	12:44:56:660	 756	3a78	Agent	Removing per user update {DE323AF5-28CA-4BAB-A85B-B074001783BF} from search result since it applies to no users
    2017-01-18	12:44:56:660	 756	3a78	Agent	Removing per user update {1E536662-7256-42FA-9373-7A009A14400B} from search result since it applies to no users
    2017-01-18	12:44:56:660	 756	3a78	Agent	Removing per user update {17A599BB-6485-4405-89C1-77A260C078D9} from search result since it applies to no users
    2017-01-18	12:44:56:660	 756	3a78	Agent	Removing per user update {AE53F50B-1F53-4E10-93A2-7005AD671608} from search result since it applies to no users
    2017-01-18	12:44:56:660	 756	3a78	Agent	Removing per user update {F944750C-BED6-4116-BFC4-91361F87CE97} from search result since it applies to no users
    2017-01-18	12:44:56:660	 756	3a78	Agent	Removing per user update {C21E26AB-BFEE-425B-BD0B-C0043B81B034} from search result since it applies to no users
    2017-01-18	12:44:56:660	 756	3a78	IdleTmr	WU operation (CSearchCall::Init ID 2, operation # 9) stopped; does use network; is at background priority
    2017-01-18	12:44:56:660	 756	1590	AU	>>##  RESUMED  ## AU: Search for updates [CallId = {BB2D9B11-160D-4802-A267-B57423A0FE0D} ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}]
    2017-01-18	12:44:56:676	 756	1590	AU	  # 0 updates detected
    2017-01-18	12:44:56:676	 756	1590	AU	#########
    2017-01-18	12:44:56:676	 756	1590	AU	##  END  ##  AU: Search for updates  [CallId = {BB2D9B11-160D-4802-A267-B57423A0FE0D} ServiceId = {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}]
    2017-01-18	12:44:56:676	 756	1590	AU	#############
    2017-01-18	12:44:57:816	 756	2414	IdleTmr	WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 13; does use network; is at background priority
    2017-01-18	12:44:57:816	 756	2414	IdleTmr	WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 13) stopped; does use network; is at background priority
    2017-01-18	12:44:57:816	 756	2414	Agent	Reading cached app categories using lifetime 604800 seconds
    2017-01-18	12:44:57:832	 756	2414	Agent	Read 0 cached app categories
    2017-01-18	12:44:57:832	 756	2414	Agent	SyncUpdates adding 0 visited app categories
    2017-01-18	12:44:57:832	 756	2414	IdleTmr	WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 14; does use network; is at background priority
    2017-01-18	12:44:57:848	 756	2414	IdleTmr	WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 14) stopped; does use network; is at background priority
    2017-01-18	12:44:57:848	 756	2414	PT	  + SyncUpdates round trips: 2
    2017-01-18	12:44:59:238	 756	2414	Agent	  * Found 0 updates and 82 categories in search; evaluated appl. rules of 759 out of 1222 deployed entities
    2017-01-18	12:44:59:301	 756	2414	Agent	Reporting status event with 0 installable, 189 installed,  0 installed pending, 0 failed and 0 downloaded updates
    2017-01-18	12:44:59:301	 756	2414	Agent	*********
    2017-01-18	12:44:59:301	 756	2414	Agent	**  END  **  Agent: Finding updates [CallerId = AutomaticUpdates  Id = 1]
    2017-01-18	12:44:59:301	 756	2414	Agent	*************
    2017-01-18	12:44:59:301	 756	2414	IdleTmr	WU operation (CSearchCall::Init ID 1, operation # 7) stopped; does use network; is at background priority
    2017-01-18	12:44:59:301	 756	1590	AU	>>##  RESUMED  ## AU: Search for updates [CallId = {F9E3DAB6-C8F3-44B8-8735-47B833AE651C} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
    2017-01-18	12:44:59:301	 756	1590	AU	  # 0 updates detected
    2017-01-18	12:44:59:301	 756	1590	AU	#########
    2017-01-18	12:44:59:301	 756	1590	AU	##  END  ##  AU: Search for updates  [CallId = {F9E3DAB6-C8F3-44B8-8735-47B833AE651C} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
    2017-01-18	12:44:59:316	 756	1590	AU	#############
    2017-01-18	12:44:59:316	 756	1590	AU	All AU searches complete.
    2017-01-18	12:44:59:316	 756	1590	AU	AU setting next detection timeout to 2017-01-18 12:33:54
    2017-01-18	12:44:59:379	 756	1590	AU	Adding timer: 
    2017-01-18	12:44:59:379	 756	1590	AU	    Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2017-01-18 12:33:54, not idle-only, not network-only
    2017-01-18	12:44:59:379	 756	1590	AU	  # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-3812653057-2354718322-1156912662-500} Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}
    2017-01-18	12:44:59:441	 756	1590	AU	Currently AUX is enabled - so not show any WU Upgrade notifications.
    2017-01-18	12:44:59:441	 756	1590	AU	WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
    2017-01-18	12:44:59:441	 756	1590	AU	WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
    2017-01-18	12:45:01:441	 756	3054	Report	REPORT EVENT: {F32D89C4-00C8-4971-A3EB-D22DA6CEA8F1}	2017-01-18 12:44:59:301+0100	1	147 [AGENT_DETECTION_FINISHED]	101	{00000000-0000-0000-0000-000000000000}	0	0	AutomaticUpdates	Success	Software Synchronization	Windows Update Client successfully detected 0 updates.
    2017-01-18	12:45:01:441	 756	3054	Report	REPORT EVENT: {EF05670A-CC9B-426D-960C-C9118A0D70F3}	2017-01-18 12:44:59:301+0100	1	156 [AGENT_STATUS_30]	101	{00000000-0000-0000-0000-000000000000}	0	0	AutomaticUpdates	Success	Pre-Deployment Check	Reporting client status.
    2017-01-18	12:45:01:660	 756	3054	Report	CWERReporter finished handling 8 events. (00000000)
    2017-01-18	12:45:01:660	 756	3054	Report	WARNING: Failed converting event batch to web service event: 0x8007000d
    2017-01-18	12:45:01:660	 756	3054	Report	WARNING: Reporter failed to upload events with hr = 8007000d.
    2017-01-18	12:45:01:660	 756	3054	Report	WARNING: Failed converting event batch to web service event: 0x8007000d
    2017-01-18	12:45:01:660	 756	3054	Report	WARNING: Reporter failed to upload events with hr = 8007000d.
    2017-01-18	12:52:59:455	 756	3054	EP	Got 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 redir Client/Server URL: "https://fe2.ws.microsoft.com/v6/ClientWebService/client.asmx"
    2017-01-18	12:52:59:580	 756	3054	EP	Got 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 redir Reporting URL: "http://statsfe2.ws.microsoft.com/ReportingWebService/ReportingWebService.asmx"
    2017-01-18	12:52:59:580	 756	3054	Report	OpenReportingWebServiceConnection, reporting URL = http://statsfe2.ws.microsoft.com/ReportingWebService/ReportingWebService.asmx
    2017-01-18	12:52:59:580	 756	3054	IdleTmr	WU operation (CLegacyEventUploader::HandleEvents) started; operation # 19; does use network; is at background priority
    2017-01-18	12:52:59:580	 756	3054	Report	Uploading 1 events using cached cookie.
    2017-01-18	12:53:00:205	 756	3054	Report	Reporter successfully uploaded 1 events.
    2017-01-18	12:53:00:205	 756	3054	IdleTmr	WU operation (CLegacyEventUploader::HandleEvents, operation # 19) stopped; does use network; is at background priority
    2017-01-18	12:53:00:220	 756	3054	Report	WARNING: Failed converting event batch to web service event: 0x8007000d
    2017-01-18	12:53:00:220	 756	3054	Report	WARNING: Reporter failed to upload events with hr = 8007000d.
    2017-01-18	12:53:55:533	 756	30fc	Report	WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002
    2017-01-18	13:01:00:203	 756	3054	Report	WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002
    2017-01-18	13:01:00:296	 756	3054	Report	WARNING: Failed converting event batch to web service event: 0x8007000d
    2017-01-18	13:01:00:296	 756	3054	Report	WARNING: Reporter failed to upload events with hr = 8007000d.
    2017-01-18	13:03:00:202	 756	1dc0	AU	Earliest future timer found: 
    2017-01-18	13:03:00:202	 756	1dc0	AU	    Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2017-01-18 12:33:54, not idle-only, not network-only
    2017-01-18	13:03:01:202	 756	30fc	AU	###########  AU: Uninitializing Automatic Updates  ###########
    2017-01-18	13:03:01:218	 756	30fc	WuTask	Uninit WU Task Manager
    2017-01-18	13:03:01:249	 756	30fc	AU	Earliest future timer found: 
    2017-01-18	13:03:01:249	 756	30fc	AU	    Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2017-01-18 12:33:54, not idle-only, not network-only
    2017-01-18	13:03:01:280	 756	30fc	AU	Earliest future timer found: 
    2017-01-18	13:03:01:280	 756	30fc	AU	    Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2017-01-18 12:33:54, not idle-only, not network-only
    2017-01-18	13:03:01:358	 756	30fc	Service	*********
    2017-01-18	13:03:01:358	 756	30fc	Service	**  END  **  Service: Service exit [Exit code = 0x240001]
    2017-01-18	13:03:01:358	 756	30fc	Service	*************

    This is the curent log. There are some report warnings, I think this is the problem.

    Greetings

    Ingo



    • Edited by Ingo Weidner Wednesday, January 18, 2017 12:39 PM
    Wednesday, January 18, 2017 12:36 PM
  • The following solution solved the problem for me:

    Os = Windows 2012R2

    net stop wuauserv

    reg Delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v SusClientId /f   reg Delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v SusClientIDValidation /f  net start wuauserv wuauclt /restauthorization /detectnow

    After that I reboot the server. I think you don't need it, but I did it. You have to wait after this, until the client reports to the WSUS server.

    Best regards

    Ingo

    • Proposed as answer by Ingo Weidner Thursday, January 19, 2017 8:14 AM
    Thursday, January 19, 2017 8:14 AM