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  • Question

  • I accidentally deleted a folder in the users folder and I lost access to the windows apps.

    I've tried everything from entering commands in "command.exe" or "powershell.exe" and absolutely nothing has worked.

    I've even tried reinstalling "Windows 10" and that has not worked. I've noticed that there is no winstore folder in the "Windows" directory.

    How can I fix this. I really can't make a clean install of "Windows 10". It would be too much trouble to reinstall all of the programmes back.

    Please, help!

    Thursday, August 13, 2015 5:41 PM

Answers

  • Basically there are so many things missing your best bet is to do a repair install from the ISO

    The fastest way to get the upgrade is to download the ISO.  An ISO is like a dvd so to use it you will need to right click>mount.

    WARNING:  DO NOT USE THESE TO DO A CLEAN INSTALL (until after you have already updated).  If you do you will not be able to activate it unless you have previously upgraded to win 10 and activated it.  You then will be forced to re-install your previous OS before upgrading to win 10

    The Official Final Windows 10 download is now available

    Use the download tool to create ISO media to update your windows.

    http://www.microsoft.com/en-us/software-download/windows10

    Use Download Tool Now (32bit version)
    http://go.microsoft.com/fwlink/?LinkId=616935

    Use Download Tool Now (64bit version)
    http://go.microsoft.com/fwlink/?LinkId=616936


    Wanikiya and Dyami--Team Zigzag

    Friday, August 14, 2015 9:08 PM
  • Hi somnacaixa,

    Is there an error when we open store?

    We could try to run a System File Checker (SFC) scan to check for any file corruption. SFC scan will scan for corrupt system files on the computer and repair them.

    1.Press Windows key + X, click Command Prompt (Admin).

    2.In the Command Prompt, type the following command, and then press ENTER: sfc /scannow

    If there are any questions regarding this issue, please be free to let me know.

    Best Regard,

    Jim


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Jim Xu
    TechNet Community Support

    Monday, August 17, 2015 10:43 AM

All replies

  • Can you remember what folder was deleted? If it is in the Users folder should be a user issue so have you tried another user profile does that work?

    Normally from a PowerShell prompt ran as admin;

    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Would resolve app issues related to the user folder in my experience.

    Thursday, August 13, 2015 6:18 PM
  • Hi ,

    Thank you for your question.

    Is there an error when you enter Windows application store?

    In addition above suggestion, we could refer to the following link to fix the issue:

    http://blogs.technet.com/b/ouc1too/archive/2014/07/22/windows-8-1-store-apps-won-t-open-or-close-immediately-when-logged-on-as-a-domain-user-make-it-stop.aspx

    Notice: This link also apply to Windows 10.

    If there are any questions regarding this issue, please be free to let me know.

    Best Regard,

    Jim


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Jim Xu
    TechNet Community Support

    Friday, August 14, 2015 8:56 AM
  • I've tried this oh, so many times.

    I've even done another "Windows 10" upgrade installation. I really want to avoid doing a full clean installation.

    I've tried so many things, that I don't know whether I only have my initial problem, or have incremented more problems, especially with security settings and such.

    Is it possible to have it go back to the point of when I installed "Windows 10"? I wouldn't mind going back to that point. I've also tried system restore, to 5th August, but it didn't fix this problem.

    Any help is much appreciated.

    Thank you.

    Friday, August 14, 2015 8:54 PM
  • As of now, Windows Store does not exist in my computer. The only windows component that does still work is "Windows 10" itself, Edge and Windows Explorer. I don't think that anything else works, not even the calculator.

    I've tried oh, so many times.

    I've even done another "Windows 10" upgrade installation. I really want to avoid doing a full clean installation.

    I've tried so many things, that I don't know whether I only have my initial problem, or have incremented more problems, especially with security settings and such.

    Is it possible to have it go back to the point of when I installed "Windows 10"? I wouldn't mind going back to that point. I've also tried system restore, to 5th August, but it didn't fix this problem.

    Any help is much appreciated.

    Thank you.

    Friday, August 14, 2015 8:56 PM
  • Basically there are so many things missing your best bet is to do a repair install from the ISO

    The fastest way to get the upgrade is to download the ISO.  An ISO is like a dvd so to use it you will need to right click>mount.

    WARNING:  DO NOT USE THESE TO DO A CLEAN INSTALL (until after you have already updated).  If you do you will not be able to activate it unless you have previously upgraded to win 10 and activated it.  You then will be forced to re-install your previous OS before upgrading to win 10

    The Official Final Windows 10 download is now available

    Use the download tool to create ISO media to update your windows.

    http://www.microsoft.com/en-us/software-download/windows10

    Use Download Tool Now (32bit version)
    http://go.microsoft.com/fwlink/?LinkId=616935

    Use Download Tool Now (64bit version)
    http://go.microsoft.com/fwlink/?LinkId=616936


    Wanikiya and Dyami--Team Zigzag

    Friday, August 14, 2015 9:08 PM
  • Hi somnacaixa,

    Is there an error when we open store?

    We could try to run a System File Checker (SFC) scan to check for any file corruption. SFC scan will scan for corrupt system files on the computer and repair them.

    1.Press Windows key + X, click Command Prompt (Admin).

    2.In the Command Prompt, type the following command, and then press ENTER: sfc /scannow

    If there are any questions regarding this issue, please be free to let me know.

    Best Regard,

    Jim


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Jim Xu
    TechNet Community Support

    Monday, August 17, 2015 10:43 AM