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Data Protection Manager Error ID: 296 RRS feed

  • Question

  • I get the message below after installing "System Center Data Protection Manager 2007 QFE Rollup".

    One of my dpm kilinets won't work. I have tried to install it manually. I have removed all clients from the computer and reinstalled the latest one (2.0.8864) and still it say "Needs updating" and the message below.

    What are the steps/actions I can do to investigate this further?

    Cheers!
    /H

    ==== Error Message ===========
    Protection agent version: 2.0.8864.0

    Error: Data Protection Manager Error ID: 296

    The protection agent is incompatible with the version of DPM that is installed on this computer. All subsequent protection and recovery tasks will fail on this computer until you update the protection agent.

    Recommended action: 1) Update the protection agent to a version compatible with the DPM server. From the DPM Administrator Console, open the Agents tab in the Management task area. Select the computer on which the protection agent is installed. Click Update from the Actions pane.
    2)  If a firewall is enabled on the computer, run DPMAgentInstaller [DPM Server Name] on protected computer. From DPM Management Shell, run the AttachProductServer.ps1 commandlet on DPM server to update the DPM configuration.

    Friday, July 9, 2010 4:08 PM

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