hp support assistant tune up RRS feed

  • Question

  • hi,

    i have hp pavillion dv6  2138ca notebook pc and windows 7 home home premium (64 bit).

    in hp support assistant , maintain , tune up 

    when i try to tune up settings it says 

    check box set restore point(recommended)

    check box empty recycle bin 

    check box clear firefox temporary internet files

    check box clear internet explorer"s temporary internet files

    check box clear temporary folder

    am i supposed to put check on above boxes ?

    my question is that is it safe to do with temporary folder ? b/c it is 19gb in size

    kindly tell me about the links from i can understand these functions"s details .


    Tuesday, October 9, 2012 8:02 AM


All replies

  • http://en.wikipedia.org/wiki/Temporary_folder

    It's ok to delete these and check those boxes

    • Marked as answer by hamd1 Wednesday, October 10, 2012 5:36 AM
    Tuesday, October 9, 2012 2:29 PM
  • hi,


    but i also have another problem about hard disk smart check issue . 

    when i analyze hard disk c it is only 5 % so i cannot defregmentate it .

    kindly help me.


    Wednesday, October 10, 2012 5:32 AM
  • you mean less than 5% free? or whats the exact error?
    Wednesday, October 10, 2012 11:50 AM
  • hi,

    my first question is as follows :

    when i run disk check in hp support assistant i find smart check issue then i go to help it says defragment the disk in details of defrtagmentation i find first analyze it if it is 10% or above then defragment it now.

    but when i analyzed it i found 5% .

    what should i do to get rid of smart check issue ?

    and my 2nd question is as follws :

    i have hp pavillion dv6 2138ca notebook pc and windows 7 64 bit. i have problem with recovery manager which is built in hp and publisher is cyberlink, it says this program will not reinstall software programs or the windows operating system.

    when i try to reinstall synaptics touchpad  through hardware driver reinstallation, getting from the list of factory installed drivers. and finish it successfully and restart , again i see the same situation as it was before reinstalling.

    kindly help me by giving the valid link through which i can  download valid windows 7 64 bit recovery manager or providing valid solution for this problem.


    Wednesday, October 10, 2012 2:43 PM
  • Ang101 do you have any pointers on why the tune up application will not conduct the process ?  
    Sunday, May 17, 2015 1:55 AM