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ATI Radeon Kernel mode driver problem RRS feed

  • General discussion

  • Hi folks,

    I am running Win-7 x64 and I am also getting the error message that the ATI Radeon Kernel Mode Driver is slowing down my computer.  I am not a gamer, I use my computer for mostly work related research on the web and email.  Does anyone have a solution to this problem, I have seen a lot of posts but no answers.  

    thanks

    • Moved by Carey FrischMVP Wednesday, September 12, 2012 6:33 AM Moved to more appropriate forum category (From:Windows Vista Hardware)
    • Changed type Leo Huang Monday, October 1, 2012 8:57 AM
    Saturday, September 1, 2012 5:48 PM

All replies

  • Please provide us with your Event Viewer administrative logs by following these steps:


    Click Start Menu
    Type eventvwr into Search programs and files (do not hit enter)
    Right click eventvwr.exe and click Run as administrator
    Expand Custom Views
    Click Administrative Events
    Right click Administrative Events
    Save all Events in Custom View As...
    Save them in a folder where you will remember which folder and save as Errors.evtx
    Go to where you saved Errors.evtx
    Right click Errors.evtx -> send to -> compressed (zipped) folder
    Upload the .zip file here (if you can) to skydrive or a file sharing service


    MS-MVP 2010, 2011, 2012 Sysnative.com Team ZigZag

    Wednesday, September 12, 2012 1:28 AM
  • Hi,

    Please update BIOS and chipset for test. Also update ATI driver.

    If issue persists, I suggest to contact ATI support forum for driver problem.

    Regards,

    Leo   Huang


    Leo Huang

    TechNet Community Support

    Monday, October 1, 2012 8:57 AM