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Outlook 2010 connecting to wrong Public Folder server RRS feed

  • Question

  • Hello,

    I tried posting this in the Client forum but this might be more relevant here..

    I have an Exchange 2010 DAG with a Public Folder database on one of the servers. I also have a DR site that houses a replicated copy of that Public Folder database.

    When I monitor Outlook 2010 using RPCDIAG, I keep seeing it connecting to the DR Public Folders. This happens consistently for myself and many other users. These same users also receive the following sync error every time Outlook is opened:

    14:26:17 Downloading from server 'DR-SERVER.domain'
    14:26:17 Error synchronizing folder
    14:26:17                                 [80004005-501-4B9-560]
    14:26:17                                 The client operation failed.
    14:26:17                                 Microsoft Exchange Information Store
    14:26:17                                 For more information on this failure, click the URL below:

    The database client settings point to the correct server. The Public Folder referral is configured to use AD Site Costs, but if the database is specifically told to connect to Server X, why is it connecting to Server Y (DR)? The workstations I've tested are in the same site as the Exchange server, while the DR server is in another site. Shouldn't all of this configuration ensure that the connection is made to the correct server?

    I've also noticed that some other clients connect to the correct public folders, while others end up showing connections to both at the same time.

    Can anyone explain this behavior?

    Thanks,
    Matt

    Thursday, March 15, 2012 11:03 PM

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