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trying to figuire out blue screen RRS feed

  • Question

  • My sister is running Win7 Ultimate SP1. She is getting a blue screen upon boot (right after windows 7 logo) and system reboots, cycle continues.

    The ONLY info from the blue screen is STOP : 0x0000007e (0xc0000005, 0x82DB349C, 0x80D86790, 0x80D86370).

    There is no other info provided.

    Her system is a notebook HP 6710b

    Any ideas where I can start to look?

    Tuesday, May 31, 2011 5:44 AM

Answers

  • Bug Check Code 0x7E: http://msdn.microsoft.com/en-us/library/ff559239(VS.85).aspx

    Please use Microsoft Skydrive to upload dump files (c:\windows\minidumps) and post a link here.

    You can also contact Microsoft CSS.

     


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    • Marked as answer by Leo Huang Wednesday, June 8, 2011 7:40 AM
    Tuesday, May 31, 2011 6:43 PM