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How to Move Authenticator App to New Phone iOS RRS feed

  • General discussion

  • Hi,

    I went through one of your responses in relation to moving an Authenticator App to a new phone

    https://social.technet.microsoft.com/Forums/en-US/8353b479-c595-4c69-9a52-83a6c869afb9/help-needed-moving-the-authenticator-app-to-a-new-phone?forum=MicrosoftAuthenticatorApp

    I had the Authenticator App on one of my Android phone and added my work email id as my account. Now I have bought a new iPhone and want to install the Authenticator App and to be configured to my work email id. I have downloaded the Authenticator App on my iPhone and when I clicked onto Add "Work or school account", it is prompting :

    "Your account provider will display a QR code"

    "or enter code manually"

    I am not getting anything ... Where should I find the "QR code" ???

    These Authenticators recovery are becoming million dollar questions.

    Could you please advise.

    Regards,

    Mahantesh

    Wednesday, January 30, 2019 11:13 AM

All replies

  • Same question here. I dont have any clue how to move the accounts to a new phone. Please help!
    Friday, October 18, 2019 7:02 AM