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Outlook Mail Merge RRS feed

  • Question

  • We have a user who was attempting a mail merge via Outlook 2013 and Office 2007, which is not compatible and did not work.

    Do you know of any Office suite that will work with Outlook 2013 for a successfully mail merge, besides Office 2013 off course.

    Also, can you advise of any other Outlook and Office combo (varying versions) that will allow a successful mail merge?

    Friday, October 2, 2015 1:40 PM

Answers

  • Hi,

    You must use the same versions of Outlook and Word when mail merge. You may encounter different issues if you use earlier version of Word and Outlook 2013 for mail merge or other functionality that occurs across programs. If you must use shared features across different Office programs, make sure that you use the same version for each program. For example, if you start a mail merge in Word 2013, make sure Outlook 2013 is running.

    Regards,

    Steve Fan
    TechNet Community Support


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com.
    • Proposed as answer by Steve Fan Thursday, October 15, 2015 9:27 AM
    • Marked as answer by Steve Fan Wednesday, October 21, 2015 2:11 AM
    Thursday, October 8, 2015 8:36 AM

All replies

  • Hello,

    You should read this article once to resolve your issue:

    See here: http://www.howto-outlook.com/howto/mailmerge.htm

    Thanks & Regards

    Kelvin Howard

    Saturday, October 3, 2015 4:11 AM
  • Hi,

    You must use the same versions of Outlook and Word when mail merge. You may encounter different issues if you use earlier version of Word and Outlook 2013 for mail merge or other functionality that occurs across programs. If you must use shared features across different Office programs, make sure that you use the same version for each program. For example, if you start a mail merge in Word 2013, make sure Outlook 2013 is running.

    Regards,

    Steve Fan
    TechNet Community Support


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com.
    • Proposed as answer by Steve Fan Thursday, October 15, 2015 9:27 AM
    • Marked as answer by Steve Fan Wednesday, October 21, 2015 2:11 AM
    Thursday, October 8, 2015 8:36 AM
  • Thanks Steve!!!
    Thursday, October 15, 2015 10:04 AM