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Internet Explorer 11 Update Problem RRS feed

  • Question

  • I need to install Internet Explorer 11 but my PC tells me to install SP1 first.  I have Windows 7 Home Premium with 64-bit and SP1 is already installed. Going in circle with this one...need help!


    Monday, February 16, 2015 7:10 PM

Answers

  • Run Windows Update and check for updates, if there is any remaining updates, make sure to install them.

    • Proposed as answer by Karen Hu Tuesday, February 24, 2015 9:17 AM
    • Marked as answer by FangZhou Chen Tuesday, February 24, 2015 6:18 PM
    Monday, February 16, 2015 8:38 PM
  • Hi,

    Firstly of all, let's double check it:

    Right click Computer ->Properties -> Under "Windows Edition" section, check it.

    If it's indeed with Service Pack 1. As Cyber_Defend_Team said, check and install all available Windows Update and follow this guide to troubleshoot:

    Troubleshooting a failed installation of Internet Explorer 11

    https://support.microsoft.com/kb/2872074/en-us


    Karen Hu
    TechNet Community Support

    • Proposed as answer by Karen Hu Tuesday, February 24, 2015 9:17 AM
    • Marked as answer by FangZhou Chen Tuesday, February 24, 2015 6:18 PM
    Tuesday, February 17, 2015 6:05 AM

All replies

  • Run Windows Update and check for updates, if there is any remaining updates, make sure to install them.

    • Proposed as answer by Karen Hu Tuesday, February 24, 2015 9:17 AM
    • Marked as answer by FangZhou Chen Tuesday, February 24, 2015 6:18 PM
    Monday, February 16, 2015 8:38 PM
  • Hi,

    Firstly of all, let's double check it:

    Right click Computer ->Properties -> Under "Windows Edition" section, check it.

    If it's indeed with Service Pack 1. As Cyber_Defend_Team said, check and install all available Windows Update and follow this guide to troubleshoot:

    Troubleshooting a failed installation of Internet Explorer 11

    https://support.microsoft.com/kb/2872074/en-us


    Karen Hu
    TechNet Community Support

    • Proposed as answer by Karen Hu Tuesday, February 24, 2015 9:17 AM
    • Marked as answer by FangZhou Chen Tuesday, February 24, 2015 6:18 PM
    Tuesday, February 17, 2015 6:05 AM