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RDP Credential Manager: Delay in accepting credentials RRS feed

  • Question

  • After MSTSC, We enter user name and password then we click "OK" to connect but there is delay of 23-25 Seconds approx between I click on "OK" and it starts showing "connecting" wizard and it eventually connects.

    Any Idea, it is frustrating !! May be GPO issue may be Win 10 issue !!

    Wednesday, June 19, 2019 3:28 PM

All replies

  • Hi,

    According to your description, please try to delete the RDP Credentials using Credential Manager:

    1.Open the Control Panel.

    2.Go to Control Panel\User Accounts\Credential Manager.

    3.Click on the Windows Credentials icon.

    4.Under the Windows Credentials section, click on the entry related to the desired remote host and click the link Remove.

    Then check the issue again.

    Best Regards,


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    Friday, June 21, 2019 2:00 AM
    Moderator
  • Hi, 
    Was your issue solved?
    If yes, would you like to share your solution in order that other community members could find the helpful reply quickly.
    If no, please reply and tell us the current situation in order to provide further help. 
    Best Regards,

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Sunday, June 23, 2019 6:31 PM
    Moderator
  • Hi Thnx for responding.

    We have not saved credentials and it's also happening while elevating credentials.

    Monday, June 24, 2019 1:52 PM
  • Hi,

    Is there any other computer having the same problem? Or you can test the same account on another machine.

    Best Regards,


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Sunday, July 7, 2019 7:17 PM
    Moderator