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Windows Update on 5/13/13 RRS feed

  • Question

  • Hello - 

    I am a Technical Support technician at ManpowerGroups's Corporate office here in Milwaukee WI. A Windows update went into effect on Monday 5/13/13 created 'visual' and 'navigation' issues in one of our applications. The Citrix application, JD Edwards, is now displaying in occasional odd colors, and we are now unable to move the application from one monitor to another. It will only open on the primary monitor, and will not move onto any other when attempted. Although the application itself is still 'working', it continues to have this odd functionality issues.

    Are you aware of any Clients that are using a Citrix Environment and having issues such as screen display or an inability to display the application within Citrix and a multi-monitor environment? Please let me know as soon as possible.

    Thursday, May 16, 2013 8:11 PM

Answers

  • Hi,

    You can uninstall the Update patch you doubt and see if it helps. In addition, try the system restore to go back to a previous status and check the result.


    Tracy Cai
    TechNet Community Support

    • Marked as answer by tracycai Tuesday, May 28, 2013 7:39 AM
    Monday, May 20, 2013 3:42 AM