locked
Draft E-mail Folder filling with Skype 'Missed conversation' E-mails RRS feed

  • Question

  • Hi,

    I recently upgraded from Office 2013 to Office 2016.

    I am using Skype for Business and Outlook 2016 attached to my company Exchange service.  I am NOT using Office 365.

    Since upgrading I receive an identical E-mail into my Drafts Folder every 10 minutes with the subject 'Missed conversation with lastname, fisrtname while you were offline'.

    Nothing I can do seems to stop this and it is continually filling my mailbox above my permitted mailbox size.

    I can see from searchng various forums that other people are having this issue and have been advised to post their query on the Skype fopr Business forum.

    Would appreciate any assistance.

    Thanks

    Wednesday, May 18, 2016 2:01 PM

Answers

  • Hello Austin, 

    Issue seems to be tied up with the new offline msg feature with SFB,if thats only for one user try deleting the user SFB profile from the client machine and login again, similar issue is discussed here as well

    https://social.technet.microsoft.com/Forums/office/en-US/d6efc699-d81b-4575-a3d9-dcc954856f59/outlook-draft-folder-filling-up-with-missed-conversation-messages-from-skype-for-business-2016?forum=sfbfr


    Linus

    • Proposed as answer by Eason Huang Thursday, May 19, 2016 7:20 AM
    • Marked as answer by Eason Huang Sunday, May 29, 2016 12:57 PM
    Wednesday, May 18, 2016 2:46 PM