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Please help with this Autodiscover test result - How do I correct these errors RRS feed

  • Question

  • Test Details

         ExRCA is attempting to test Autodiscover for jacques@fbcranes.co.za.
         Testing Autodiscover failed.
              Test Steps
              Attempting each method of contacting the Autodiscover service.
         The Autodiscover service couldn't be contacted successfully by any method.
              Test Steps
              Attempting to test potential Autodiscover URL https://fbcranes.co.za/AutoDiscover/AutoDiscover.xml
         Testing of this potential Autodiscover URL failed.
              Test Steps
              Attempting to resolve the host name fbcranes.co.za in DNS.
         The host name resolved successfully.
              Additional Details
         IP addresses returned: 196.28.15.16

         Testing TCP port 443 on host fbcranes.co.za to ensure it's listening and open.
         The port was opened successfully.
         Testing the SSL certificate to make sure it's valid.
         The SSL certificate failed one or more certificate validation checks.
              Test Steps
              Validating the certificate name.
         Certificate name validation failed.
           Tell me more about this issue and how to resolve it

              Additional Details
         Host name fbcranes.co.za doesn't match any name found on the server certificate E=root@localhost.localdomain, CN=localhost.localdomain, OU=SomeOrganizationalUnit, O=SomeOrganization, L=SomeCity, S=SomeState, C=--.





         Attempting to test potential Autodiscover URL https://autodiscover.fbcranes.co.za/AutoDiscover/AutoDiscover.xml
         Testing of this potential Autodiscover URL failed.
              Test Steps
              Attempting to resolve the host name autodiscover.fbcranes.co.za in DNS.
         The host name couldn't be resolved.
           Tell me more about this issue and how to resolve it

              Additional Details
         Host autodiscover.fbcranes.co.za couldn't be resolved in DNS Exception details:
    Message: The requested name is valid, but no data of the requested type was found
    Type: System.Net.Sockets.SocketException
    Stack trace:
    at System.Net.Dns.GetAddrInfo(String name)
    at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)
    at System.Net.Dns.GetHostAddresses(String hostNameOrAddress)
    at Microsoft.Exchange.Tools.ExRca.Tests.ResolveHostTest.PerformTestReally()
    .



         Attempting to contact the Autodiscover service using the HTTP redirect method.
         The attempt to contact Autodiscover using the HTTP Redirect method failed.
              Test Steps
              Attempting to resolve the host name autodiscover.fbcranes.co.za in DNS.
         The host name couldn't be resolved.
           Tell me more about this issue and how to resolve it

              Additional Details




    Please can someone help with correcting these issues.. I know the SSL cert  needs the correct name on it but not sure how to for example point the server to this url successfully

     

    URL https://autodiscover.fbcranes.co.za/AutoDiscover/AutoDiscover.xml

     

    thanks in advance

     

    ryan

    Wednesday, June 15, 2011 7:34 AM

Answers

  • Quote "Attempting to resolve the host name autodiscover.fbcranes.co.za in DNS. The host name couldn't be resolved"

    As we see host name is also not getting resolve then this is a clear issue of DNS, you must see you have DNS host record of server in AD DNS. Once you vallidate DNS record then you can go ahead and recreate autodiscover virtual directory and then assisgn SSL certificte.

    To recreate virtual directory, See below articles:

    REmove:
    Remove-AutodiscoverVirtualDirectory -Identity CAS-srv\Autodiscover (Default Web Site)

    Create the autodiscover virtual directory:
    New-AutodiscoverVirtualDirectory -WebsiteName "Default Web Site" -BasicAuthentication $true -WindowsAuthentication $true

    Anil MCC 2011,ITIL V3,MCSA 2003,MCTS 2010, My Blog : http://messagingschool.wordpress.com
    • Marked as answer by Model2381 Wednesday, June 15, 2011 9:32 AM
    Wednesday, June 15, 2011 9:20 AM

All replies

  • Quote "Attempting to resolve the host name autodiscover.fbcranes.co.za in DNS. The host name couldn't be resolved"

    As we see host name is also not getting resolve then this is a clear issue of DNS, you must see you have DNS host record of server in AD DNS. Once you vallidate DNS record then you can go ahead and recreate autodiscover virtual directory and then assisgn SSL certificte.

    To recreate virtual directory, See below articles:

    REmove:
    Remove-AutodiscoverVirtualDirectory -Identity CAS-srv\Autodiscover (Default Web Site)

    Create the autodiscover virtual directory:
    New-AutodiscoverVirtualDirectory -WebsiteName "Default Web Site" -BasicAuthentication $true -WindowsAuthentication $true

    Anil MCC 2011,ITIL V3,MCSA 2003,MCTS 2010, My Blog : http://messagingschool.wordpress.com
    • Marked as answer by Model2381 Wednesday, June 15, 2011 9:32 AM
    Wednesday, June 15, 2011 9:20 AM
  • thanks !!
    Wednesday, June 15, 2011 9:32 AM
  • Hello,

     

    Yes, for enabling the autodiscover feature for external clients, you need to make sure:

     

    1. autodiscover.domian.com can be resolved externally.

    2. autodiscover.domian.com should be added to the certificate subject name.

     

    Thanks,

    Simon

    Tuesday, June 28, 2011 9:27 AM
    Moderator