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ALL of my Outlook Contacts are GONE!

    Question

  • I have Microsoft office professional 2013 and all of my contacts are gone as well as all messages in my inbox, sent, folders.... everything is gone!  Help!
    Saturday, March 25, 2017 6:04 PM

All replies

  • I have Microsoft office professional 2013 and all of my contacts are gone as well as all messages in my inbox, sent, folders.... everything is gone!  Help!

    For the benefit of anyone who may be able to provide some insight to your issue - suggest you start from the beginning by including some relevant info such as

    #1 - Type of email account involved (Outlook.com/Exchange, POP3, IMAP etc)
    #2 - Does this happen to involve a recently migrated Outlook.com account currently configured using Exchange ActiveSync?
    (if not sure then go to OL menu --> File --> Account Settings --> Email tab --> type of account is in the right hand column)


    Karl Timmermans [Outlook MVP] "Outlook Contact Import/Export/Data Mgmt" http://www.contactgenie.com

    Sunday, March 26, 2017 9:33 PM