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login error RRS feed

  • Question

  • When trying to login to hotmail I am getting this error message

    401 - Unauthorized: Access is denied due to invalid credentials.

    You do not have permission to view this directory or page using the credentials that you supplied.

    This has only started happening today, does anyone have a solution. I have tried rebooting modem and cleaning cache as well as restarting computer.

    Any assistance would be g

    ratefully received

    Tuesday, October 29, 2019 2:34 AM

All replies

  • Hi

    may be the following reasons for the invalid credentials

    1) key board issue- type the password in a notepad and check if your password  is correct

    2) check caps lock is on or off

    3) try with new key board 

    4) login with new browser other than internet explorer.

    Please mark as answered if the post  helped to you

    Tuesday, October 29, 2019 2:42 AM