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Windows 7 SP1 fails with Code 800F0A13 - Says system components are missing RRS feed

Answers

  • I'm attempting a workaround now by extracting following folders and files from the original W7 DVD:

    You find the procedure at:  http://www.sevenforums.com/tutorials/42776-extract-files-windows-7-installation-dvd.html

    Extract and replace the %SystemRoot%\System32\DriverStore\FileRepository with the following folders:
    atiilhag.inf_amd64_*
    atiriol6.inf_amd64_*
    nv_lh.inf_amd64_*

    Extract and replace the %SystemRoot%\winsxs with the following folders (x64):
    amd64_atiilhag.inf.resources_*
    amd64_atiilhag.inf_*
    amd64_atiriol6.inf_*
    amd64_nv_lh.inf.resources_*
    amd64_nv_lh.inf_*

    Extract and replace %SystemRoot%\winsxs\Manifests with the following files:
    amd64_atiilhag.inf-languagepack_*.manifest
    amd64_atiilhag.inf.resources_*.manifest
    amd64_atiilhag.inf_*.manifest
    amd64_atiriol6.inf_*.manifest
    amd64_nv_lh.inf-languagepack_*.manifest
    amd64_nv_lh.inf.resources_*.manifest
    amd64_nv_lh.inf_*.manifest

    Note: these are the 64-bit version of the files. For the 32-bit version look for the x86 files. You also need to replace the permisions on above mentioned files and folders to be able to replace them. A procedure to accomplish this is here: http://helpdeskgeek.com/windows-xp-tips/you-need-permission-to-perform-this-action/

    After replacing the folders and files, reboot your computer. Then start the cmd-prompt as administrator and do a sfc /scannow to verify that everything copied correctly and verifies 100%. This is as far as I've gotten and I'm now attempting to install the SP1 again using Windows Update.

    *fingers crossed*

    • Proposed as answer by Andre.Ziegler Thursday, February 24, 2011 10:43 PM
    • Marked as answer by Alphatrak Sunday, February 27, 2011 2:33 AM
    Thursday, February 24, 2011 10:26 AM
  • Sorry for the "answer proposal" Liam. I mis-clicked :)

    After applying the System Update Readiness Tool, the SP1 installed successfully. Seems the tool (Windows6.1-KB947821-v10-x64.msu) did the trick. I downloaded the SP1 (windows6.1-KB976932-X64.exe) and ran it. This time the SP1 installed itself and ran without any problems whatsoever.

    My suggestions to fix the error Code 800F0A13 is the following:

    Extract and replace the above mentioned files and folders. Reboot. Download and run the System Update Readiness Tool to fix any remnant errors and do another reboot. Then either download the SP1 and apply it manually or try the Windows Update. This atleast fixed the problem for me in regards to Driver Sweeper and ATI/nVidia issues.

    I hope this will help!

    • Marked as answer by Alphatrak Sunday, February 27, 2011 2:41 AM
    Thursday, February 24, 2011 1:52 PM
  • I have the exact same problem. I tried just about everything and I really don't want to mess up things with the upgrade fix.

    It is so annoying!


    Follow the links I posted:

    http://forum.phyxion.net/viewtopic.php?id=17

    and the blog entry from joscon:

    http://blogs.technet.com/b/joscon/archive/2011/02/24/windows-7-service-pack-1-fails-to-install-with-0x800f0a13-or-0x800f0826.aspx


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Proposed as answer by Andre.Ziegler Thursday, February 24, 2011 10:44 PM
    • Marked as answer by Alphatrak Sunday, February 27, 2011 2:24 AM
    Thursday, February 24, 2011 3:16 PM
  • Success!


    Froztbound and Andre.Ziegler thank you so much!

     

    This is how it worked for me:

    1. I copied the original files amd64_atiilhag.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a84b3670179ab5eb and amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63 from the Windows 7 DVD to the c:\Windows\winsxs (no other way worked including phyxion fix). Reboot.

    2. Installed System Update Readiness Tool for Windows 7. Reboot.

    3. Installed the Windows 7 SP1 successfully.

     

    Thanks again :)

    • Marked as answer by Alphatrak Sunday, February 27, 2011 2:25 AM
    Thursday, February 24, 2011 7:58 PM
  • Sorry for the "answer proposal" Liam. I mis-clicked :)

    After applying the System Update Readiness Tool, the SP1 installed successfully. Seems the tool (Windows6.1-KB947821-v10-x64.msu) did the trick. I downloaded the SP1 (windows6.1-KB976932-X64.exe) and ran it. This time the SP1 installed itself and ran without any problems whatsoever.

    My suggestions to fix the error Code 800F0A13 is the following:

    Extract and replace the above mentioned files and folders. Reboot. Download and run the System Update Readiness Tool to fix any remnant errors and do another reboot. Then either download the SP1 and apply it manually or try the Windows Update. This atleast fixed the problem for me in regards to Driver Sweeper and ATI/nVidia issues.

    I hope this will help!

    This worked for me too! I copied only the folder and files mentioned here: http://blogs.technet.com/b/joscon/archive/2011/02/24/windows-7-service-pack-1-fails-to-install-with-0x800f0a13-or-0x800f0826.aspx (Workaround 2) to the \Windows\winsxs directory and nothing else.

    I used the instructions mentioned here to extract the files from the Windows 7 DVD: http://www.sevenforums.com/tutorials/42776-extract-files-windows-7-installation-dvd.html (I used the 'Add "Take Ownership" to Explorer Right-Click Menu registry hack' from here to allow me to transfer the folder and files: http://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-menu-in-vista/ ). I only took ownership of the 2 affected folders.

    I restarted the PC and then ran the System Update Readiness Tool ( http://windows.microsoft.com/en-GB/windows7/What-is-the-System-Update-Readiness-Tool ). Restarted again and then installed SP1 thru Windows Update. Restarted again. And then, boom! SP1 successfully installed!!. (I hope the future updates won't have no need for me to do this again.) Much thanks to Froztbound and Andre.Ziegler and everyone else who contributed. 

    • Edited by Crentist Friday, February 25, 2011 8:01 AM formatting
    • Marked as answer by Alphatrak Sunday, February 27, 2011 2:24 AM
    Friday, February 25, 2011 8:01 AM

All replies

  • Code_800F0A13

    I am getting this aswell and I have a genuine copy of Windows 7 Home x64 and only reinstalled it 2 months ago and have always installed the updates. I dont want to have to reinstall my OS again. The help is a bit vague and not usefull at all.

    I dont use Microsoft Security Essentials and never have . I use NOD32 for my AV.

    Wednesday, February 23, 2011 7:55 AM
  • I'll add myself to this list. Getting the same error message when installing Windows 7 SP1 x64. No AV running as it is uninstalled. Re-installing is not an option...

    Some input would be appreciated.

    Wednesday, February 23, 2011 12:55 PM
  • Hi,

    to see the cause of Windows 7 update failures, we must look for error messages in the file CBS.log.

    Please run the Windows Explorer and go to the folder "C:\Windows\Logs\CBS\" and copy all files to your document folder, also copy the setupapi logs from the folder C:\Windows\Inf and the file "C:\Windows\winsxs\poqexec.log" to your document folder (otherwise you can't upload it), zip all files into 1 ZIP and upload the zip to your SkyDrive [1] and post a link here.

    André

    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, February 23, 2011 1:25 PM
  • Here's the zip:

    https://cid-1b16ed296ed3f8e3.office.live.com/browse.aspx/Windows%207%20SP1%20Error%20Code%20800F0A13%20CBS

     

    Just FYI to others that might post these log files... I noticed that when I turned on my computer this morning, the log file got overwritten (only had timestamps of the time I turned it on). I had to attempt to install SP1 again to refresh the CBS.log file with relevant data.

     

    Thanks Andre,

    -Gordon

    Wednesday, February 23, 2011 2:45 PM
  • It looks like you don't have enough free space to install the SP1:

    2011-02-23 08:32:18, Info                  CBS    SPI: System falls between the SRCleanMin and SRPreserveMin bounds.  All VSS snapshots will be deleted
    2011-02-23 08:32:18, Error                 CBS    SPI: (PerformSPInstallation:709)Failed SPC Lite UI hr=0x800f0a13
    2011-02-23 08:32:18, Error                 CBS    SPI: (wmain:1105)Failed to perform SP installation hr=0x800f0a13

     

    Installation method

    Approximate disk space requirements

    Download size for package

    Stand-alone installation

    ·      X86-based: 4.1 GB

    ·      X64-based: 7.4 GB

    ·      X86-based: 537 MB

    ·      X64-based: 903 MB

    Windows Update

    ·      X86-based: 750 MB

    ·      X64-based: 1050 MB

    ·      X86-based: 44.3 MB

    ·      X64-based: 73.7 MB

     


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, February 23, 2011 2:52 PM
  • I have the same issue as the original poster.

     

    Here are my log files (.ZIP):

    http://www.mediafire.com/?mnyvnag145y54h3

     

    Notes: I am updating Windows 7 Ultimate, 32-bit, thru Windows Update. I have 4.41 GB free in my HD.

    • Edited by Crentist Wednesday, February 23, 2011 3:04 PM
    Wednesday, February 23, 2011 2:59 PM
  • I have the same issue as the original poster.

     

    Here are my log files:

    http://www.mediafire.com/?mnyvnag145y54h3

     

    Notes: I am updating Windows 7 Ultimate, 32-bit, thru Windows Update. I have 4.41 GB free in my HD.


    2011-02-23 16:34:03, Info                  CSI    00000024 File [l:22{11}]"ativvpxx.vp" does not exist in candidate component ([ml:280{140},l:140{70}]"x86_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_a574bbd4a69c292d") directory
    2011-02-23 16:34:03, Info                  CSI    00000025 WARNING: PreStageUnchangedFiles failed with error STATUS_OBJECT_NAME_NOT_FOUND for the current winner component
    2011-02-23 16:34:03, Error                 CSI    00000026@2011/2/23:12:34:03.972 (F) d:\w7rtm\base\wcp\componentstore\storelayout.cpp(5103): Store corruption detected in function ComponentStore::CRawStoreLayout::PretendTheFileWasStaged expression: 0
      MissingFileSystemResource on resource [90]"\winsxs\x86_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385 _none_a574bbd4a69c292d\ativvpxx.vp"[gle=0x80004005]

    Have you used a DriverCleaner to remove the older ATI drivers from the WinSxS folder?

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, February 23, 2011 3:02 PM
  • I have the same issue as the original poster.

     

    Here are my log files:

    http://www.mediafire.com/?mnyvnag145y54h3

     

    Notes: I am updating Windows 7 Ultimate, 32-bit, thru Windows Update. I have 4.41 GB free in my HD.


    2011-02-23 16:34:03, Info                  CSI    00000024 File [l:22{11}]"ativvpxx.vp" does not exist in candidate component ([ml:280{140},l:140{70}]"x86_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_a574bbd4a69c292d") directory
    2011-02-23 16:34:03, Info                  CSI    00000025 WARNING: PreStageUnchangedFiles failed with error STATUS_OBJECT_NAME_NOT_FOUND for the current winner component
    2011-02-23 16:34:03, Error                 CSI    00000026@2011/2/23:12:34:03.972 (F) d:\w7rtm\base\wcp\componentstore\storelayout.cpp(5103): Store corruption detected in function ComponentStore::CRawStoreLayout::PretendTheFileWasStaged expression: 0
      MissingFileSystemResource on resource [90]"\winsxs\x86_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385 _none_a574bbd4a69c292d\ativvpxx.vp"[gle=0x80004005]

    Have you used a DriverCleaner to remove the older ATI drivers from the WinSxS folder?

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    I remember updating the drivers. I may have used a Driver Cleaner software ( Driver Sweeper - http://phyxion.net/item/driver-sweeper.html ) to remove the previous driver, before installing the new one, but I'm not sure. I didn't run any Driver Cleaner software after installing the new drivers. Are the older ATI drivers the problem? How do I go identifying and removing them from the WinSxS folder?
    Wednesday, February 23, 2011 3:12 PM
  • It looks like you don't have enough free space to install the SP1:

    2011-02-23 08:32:18, Info                  CBS    SPI: System falls between the SRCleanMin and SRPreserveMin bounds.  All VSS snapshots will be deleted
    2011-02-23 08:32:18, Error                 CBS    SPI: (PerformSPInstallation:709)Failed SPC Lite UI hr=0x800f0a13
    2011-02-23 08:32:18, Error                 CBS    SPI: (wmain:1105)Failed to perform SP installation hr=0x800f0a13

     

    Installation method

    Approximate disk space requirements

    Download size for package

    Stand-alone installation

    ·      X86-based: 4.1 GB

    ·      X64-based: 7.4 GB

    ·      X86-based: 537 MB

    ·      X64-based: 903 MB

    Windows Update

    ·      X86-based: 750 MB

    ·      X64-based: 1050 MB

    ·      X86-based: 44.3 MB

    ·      X64-based: 73.7 MB

     


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

    I have 489 GB free on drive C, so it has to be something else. Any other ideas?
    Wednesday, February 23, 2011 3:13 PM
  • increase the size used for VSS/System restore.
    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, February 23, 2011 3:29 PM
  • I remember updating the drivers. I may have used a Driver Cleaner software ( Driver Sweeper - http://phyxion.net/item/driver-sweeper.html ) to remove the previous driver, before installing the new one, but I'm not sure. I didn't run any Driver Cleaner software after installing the new drivers. Are the older ATI drivers the problem? How do I go identifying and removing them from the WinSxS folder?
    this is the cause, the Tool deleted files. Never do this again!

    Run an InPlace Upgrade [1][2] to repair your windows. Your programs are still usable after doing the InPlace upgrade. This should repair all missing/damaged files.

    Now install the Sp1 again.

    André

    [1] http://support.microsoft.com/kb/2255099
    [2] http://www.sevenforums.com/tutorials/3413-repair-install.html

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, February 23, 2011 3:31 PM
  • Run an InPlace Upgrade [1][2] to repair your windows. Your programs are still usable after doing the InPlace upgrade. This should repair all missing/damaged files.


    Before I proceed with this, what downsides should I expect? Can I still use my computer while doing the in-place upgrades? How long will it take, and will I need to update Windows 7 again from scratch? (My system has all important updates installed without problems thru Windows Update until SP1 was recently released).
    Wednesday, February 23, 2011 3:43 PM
  • Before I proceed with this, what downsides should I expect? Can I still use my computer while doing the in-place upgrades? How long will it take, and will I need to update Windows 7 again from scratch? (My system has all important updates installed without problems thru Windows Update until SP1 was recently released).
    it takes some time (around the same time you would spend to install Windows) and you can't use the PC in this time. The other updates don't update the drivers, so you had no issues.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, February 23, 2011 3:54 PM
  •  Failed to get IVssSnapshotMgmt interface. [HRESULT = 0x80070422 - ERROR_SERVICE_DISABLED]
    2011-02-23 07:36:45, Info                  CBS    SQM: Warning: Failed to get System Restore max diff area. The data won't be available. [HRESULT = 0x80070422 - ERROR_SERVICE_DISABLED]
    2011-02-23 07:36:45, Info                  CBS    SQM: Upload requested for report: PackageChangeBegin_Package_for_KB2387530~31bf3856ad364e35~amd64~~6.1.1.1, session id: 142859, sample type: Standard
    2011-02-23 07:36:45, Info                  CBS    SQM: Ignoring upload request because the sample type is not enabled: Standard
    2011-02-23 07:36:45, Info                  CBS    SQM: Reporting package change completion for package: Package_for_KB2387530~31bf3856ad364e35~amd64~~6.1.1.1, current: Installed, original: Absent, target: Installed, status: 0x0, failure source: Not Applicable, failure details: "(null)", client id: WindowsUpdateAgent, initiated offline: False, execution sequence: 246, first merged sequence: 246
    2011-02-23 07:36:45, Info                  CBS    SQM: Upload requested for report: PackageChangeEnd_Package_for_KB2387530~31bf3856ad364e35~amd64~~6.1.1.1, session id: 142862, sample type: Standard
    2011-02-23 07:36:45, Info                  CBS    SQM: Ignoring upload request because the sample type is not enabled:
    have you disabled the System restore? Increase the usable space in the system restore settings.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, February 23, 2011 3:55 PM
  • increase the size used for VSS/System restore.
    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

     

    I tried increasing max size for VSS/System restore to 100GB. Was able to increase size to 100GB, but SP1 install still failed. Disabled system restore. Still didn't work and get the same error code. Here are latest log files (zip):

    http://cid-1b16ed296ed3f8e3.office.live.com/browse.aspx/Windows%207%20SP1%20Error%20Code%20800F0A13%20CBS%20-%202

    I'm at work, otherwise I'd research the error messages myself. Thank you so much for the help.
    Wednesday, February 23, 2011 4:58 PM
  • Hi, I believe I may have the same issue having browsed over the logs. There seems to be a lot of talk about missing AMD files and I personally tend to use Driver Cleaners. Could you have a look?

    http://rapidshare.com/files/449488634/windows-yunoupgrade.zip

     

    You talked earlier of an "In Place Install". How do I do this (is the same as an upgrade install from the Windows Doovde?) and will my applications need re-installing after?

    Wednesday, February 23, 2011 5:49 PM
  • Before I proceed with this, what downsides should I expect? Can I still use my computer while doing the in-place upgrades? How long will it take, and will I need to update Windows 7 again from scratch? (My system has all important updates installed without problems thru Windows Update until SP1 was recently released).
    it takes some time (around the same time you would spend to install Windows) and you can't use the PC in this time. The other updates don't update the drivers, so you had no issues.

    Sir, I would like to ask: Should I use the first Windows 7 MSDN DVD released ~2009 (this was what I used to install Windows 7) or the one with the SP1 slipstreamed to do the in-place upgrade? Which is better to use in my case?

    Also, thanks for your time and the response to my previous questions.

     

    Wednesday, February 23, 2011 6:18 PM
  • I frequently use Drive Cleaner to remove redundant and other hard-to-remove files. I have done this with great success in the past. Odd how this Service Pack suddenly should depend upon old, outdated files when I have perfectly working fresh-from-the-source ATI Catalyst drivers. This doesn't compute too well in my book.... imho :)

    So how does this InPlace upgrade work? Insert the DVD and do a repair?

    Wednesday, February 23, 2011 8:52 PM
  • Same problem here. I get an 800F0A13 error code when I want to install the service pack.

    Here's my logs: http://cid-4b850b5ea76ef786.office.live.com/self.aspx/.Public/Log%20Files.7z

    Wednesday, February 23, 2011 9:19 PM
  • Sir, I would like to ask: Should I use the first Windows 7 MSDN DVD released ~2009 (this was what I used to install Windows 7) or the one with the SP1 slipstreamed to do the in-place upgrade? Which is better to use in my case?

    the InPlace upgrade must be done with a DVD with has the same SP level. Because you're running the RTM use a RTM DVD.

    @Froztbound Users Medals Users Medals Users Medals Users Medals

    check my 2 links. The sevenforums link shows some pictures.


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, February 23, 2011 10:56 PM
  • Same problem here. I get an 800F0A13 error code when I want to install the service pack.

    Here's my logs: http://cid-4b850b5ea76ef786.office.live.com/self.aspx/.Public/Log%20Files.7z

    same as the others:

    2011-02-23 21:05:33, Error                 CBS    SPI: Driver directory C:\Windows\System32\DriverStore\FileRepository\atiilhag.inf_x86_neutral_7d512c02e72ebd25 is missing
    2011-02-23 21:05:33, Error                 CBS    SPI: (CSPInstall::CompatibilityApplicabilityScan:1468)Inbox Driver check failed hr=0x800f0a13

    you removed the ATI drivers, too.

    Also follow the 2 links and make an InPlace upgrade if you have a DVD or make a factory restore (in this case backup all personal data first).


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, February 23, 2011 10:59 PM
  • increase the size used for VSS/System restore.
    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

     

    I tried increasing max size for VSS/System restore to 100GB. Was able to increase size to 100GB, but SP1 install still failed. Disabled system restore. Still didn't work and get the same error code. Here are latest log files (zip):

    http://cid-1b16ed296ed3f8e3.office.live.com/browse.aspx/Windows%207%20SP1%20Error%20Code%20800F0A13%20CBS%20-%202

    I'm at work, otherwise I'd research the error messages myself. Thank you so much for the help.

    Andre, I don't have an ATI, so I'm assuming the solution is different for my case. Do you have any idea what the problem is? Thanks
    Wednesday, February 23, 2011 11:28 PM
  • I tried increasing max size for VSS/System restore to 100GB. Was able to increase size to 100GB, but SP1 install still failed. Disabled system restore. Still didn't work and get the same error code. Here are latest log files (zip):

    http://cid-1b16ed296ed3f8e3.office.live.com/browse.aspx/Windows%207%20SP1%20Error%20Code%20800F0A13%20CBS%20-%202

    I'm at work, otherwise I'd research the error messages myself. Thank you so much for the help.

    2011-02-23 10:47:55, Error                 CBS    SPI: Driver directory C:\Windows\System32\DriverStore\FileRepository\atiilhag.inf_amd64_neutral_951c1812f542740a is missing
    2011-02-23 10:47:55, Error                 CBS    SPI: (CSPInstall::CompatibilityApplicabilityScan:1468)Inbox Driver check failed hr=0x800f0a13


    have you also used Driver cleaners to get rid of the included ATI drivers?

    check this:

    http://forum.phyxion.net/viewtopic.php?id=17

    otherwise also do the InPlace upgrade.


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, February 23, 2011 11:41 PM
  • Hi, I believe I may have the same issue having browsed over the logs. There seems to be a lot of talk about missing AMD files and I personally tend to use Driver Cleaners. Could you have a look?

    http://rapidshare.com/files/449488634/windows-yunoupgrade.zip

     

    You talked earlier of an "In Place Install". How do I do this (is the same as an upgrade install from the Windows Doovde?) and will my applications need re-installing after?

    2011-02-23 12:26:35, Info                  CBS    SPI: No drivers found to warn
    2011-02-23 12:26:35, Error                 CBS    SPI: Driver directory C:\Windows\System32\DriverStore\FileRepository\atiilhag.inf_amd64_neutral_951c1812f542740a is missing
    2011-02-23 12:26:35, Error                 CBS    SPI: (CSPInstall::CompatibilityApplicabilityScan:1468)Inbox Driver check failed hr=0x800f0a13

    same like all others.

    check this link:

    http://forum.phyxion.net/viewtopic.php?id=17

    otherwise also do the InPlace upgrade.

    the link from sevenforums shows you with pictures how to do it.

    Next time, DON'T USE THIS CRAPPY driver cleaner.




    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Proposed as answer by Andre.Ziegler Thursday, February 24, 2011 3:14 PM
    • Unproposed as answer by Andre.Ziegler Thursday, February 24, 2011 10:44 PM
    Wednesday, February 23, 2011 11:44 PM
  • I tried increasing max size for VSS/System restore to 100GB. Was able to increase size to 100GB, but SP1 install still failed. Disabled system restore. Still didn't work and get the same error code. Here are latest log files (zip):

    http://cid-1b16ed296ed3f8e3.office.live.com/browse.aspx/Windows%207%20SP1%20Error%20Code%20800F0A13%20CBS%20-%202

    I'm at work, otherwise I'd research the error messages myself. Thank you so much for the help.

    2011-02-23 10:47:55, Error                 CBS    SPI: Driver directory C:\Windows\System32\DriverStore\FileRepository\atiilhag.inf_amd64_neutral_951c1812f542740a is missing
    2011-02-23 10:47:55, Error                 CBS    SPI: (CSPInstall::CompatibilityApplicabilityScan:1468)Inbox Driver check failed hr=0x800f0a13


    have you also used Driver cleaners to get rid of the included ATI drivers?

    check this:

    http://forum.phyxion.net/viewtopic.php?id=17

    otherwise also do the InPlace upgrade.


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

    "This is only for ATI - Display, other drivers are not affected! If you haven't used Driver Sweeper to clean ATi - Display drivers and you are having this problem with SP1 the problem with your system is something else"

    Since I don't have ATI, (I have never had ATI on this computer, only NVidia).... does that mean I should do the InPlace upgrade?

    Wednesday, February 23, 2011 11:56 PM
  • copy the files from the topic to the WinSxS folder. The drivers are aprt of Windows, so it doesn't matter which card you have. If the drivers are missing, Sp1 fails.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Thursday, February 24, 2011 12:02 AM
  • have you also used Driver cleaners to get rid of the included ATI drivers? 


    check this:

    http://forum.phyxion.net/viewtopic.php?id=17

    otherwise also do the InPlace upgrade.



    Thanks for this link! 

    An issue I have in case I need to do an InPlace upgrade: I currently don't have a DVD drive that I can use to do an InPlace upgrade using the Windows 7 DVD. I however, have the drive image (.ISO). I presume that I can't use a Virtual DVD drive software to do the InPlace upgrade with the .ISO file. But can I use the .ISO file with an external USB drive (flash / hard disk)?

    Edit: Tried the steps mentioned in the phyxion.net forums link. I tried installing SP1 again, and this time, I got no errors upon installing thru Windows Update. Windows Update stated that I have to restart to complete the installation. After I restarted, Windows stated that the SP1 installation failed and gave me this error code: 0x800f0826 (different from the 800F0A13 error code I previously got).

    I ran 'sfc /scannow' in the command line, and I got a message saying something similar to the 800F0A13 error code message, something about missing system file components. Here is the new CBS.log file after I ran 'sfc /scannow' (.7z file - use 7-zip or WinRAR to open): http://www.mediafire.com/?12a3cpun2sbn634 CheckSUR.log file: http://tinypaste.com/4b7384

    Can anyone recommend any other workarounds, before I proceed with the InPlace upgrade?

     

    • Edited by Crentist Thursday, February 24, 2011 9:00 AM Added info
    Thursday, February 24, 2011 5:43 AM
  • I'm attempting a workaround now by extracting following folders and files from the original W7 DVD:

    You find the procedure at:  http://www.sevenforums.com/tutorials/42776-extract-files-windows-7-installation-dvd.html

    Extract and replace the %SystemRoot%\System32\DriverStore\FileRepository with the following folders:
    atiilhag.inf_amd64_*
    atiriol6.inf_amd64_*
    nv_lh.inf_amd64_*

    Extract and replace the %SystemRoot%\winsxs with the following folders (x64):
    amd64_atiilhag.inf.resources_*
    amd64_atiilhag.inf_*
    amd64_atiriol6.inf_*
    amd64_nv_lh.inf.resources_*
    amd64_nv_lh.inf_*

    Extract and replace %SystemRoot%\winsxs\Manifests with the following files:
    amd64_atiilhag.inf-languagepack_*.manifest
    amd64_atiilhag.inf.resources_*.manifest
    amd64_atiilhag.inf_*.manifest
    amd64_atiriol6.inf_*.manifest
    amd64_nv_lh.inf-languagepack_*.manifest
    amd64_nv_lh.inf.resources_*.manifest
    amd64_nv_lh.inf_*.manifest

    Note: these are the 64-bit version of the files. For the 32-bit version look for the x86 files. You also need to replace the permisions on above mentioned files and folders to be able to replace them. A procedure to accomplish this is here: http://helpdeskgeek.com/windows-xp-tips/you-need-permission-to-perform-this-action/

    After replacing the folders and files, reboot your computer. Then start the cmd-prompt as administrator and do a sfc /scannow to verify that everything copied correctly and verifies 100%. This is as far as I've gotten and I'm now attempting to install the SP1 again using Windows Update.

    *fingers crossed*

    • Proposed as answer by Andre.Ziegler Thursday, February 24, 2011 10:43 PM
    • Marked as answer by Alphatrak Sunday, February 27, 2011 2:33 AM
    Thursday, February 24, 2011 10:26 AM
  • Thanks for this! Good luck, and let us know what happened. I'll try the steps that you did.
    Thursday, February 24, 2011 11:38 AM
  • Well.... the download and installation of the SP1 went fine, but when SP1 was about to update after reboot it failed and reverted back after about 2%. Returned an unknown error (why am I not surprised) Error 0x800f0826. Looked over the CBS.log and found nothing apparent or something to clue me in. It looks like I'm forced to bite the bullet on this one and do an Inplace Upgrade (repair installation). The procedure can be found here: http://www.sevenforums.com/tutorials/3413-repair-install.html - How to do a repair install of Windows 7.

    I'm a bit annoyed to be forced to do this, but I see no other options right now.

    I'm going to make a final attempt by applying the System Update readiness Tool to see if it can maybe fix the error and then attempt the SP1 installation again. If this fails, I'm doing the InPlace upgrade...

    I'll let you know how it goes.

    Thursday, February 24, 2011 12:34 PM
  • I have the exact same problem. I tried just about everything and I really don't want to mess up things with the upgrade fix.

    It is so annoying!
    • Proposed as answer by Froztbound Thursday, February 24, 2011 1:41 PM
    • Unproposed as answer by Froztbound Thursday, February 24, 2011 1:41 PM
    Thursday, February 24, 2011 12:46 PM
  • Sorry for the "answer proposal" Liam. I mis-clicked :)

    After applying the System Update Readiness Tool, the SP1 installed successfully. Seems the tool (Windows6.1-KB947821-v10-x64.msu) did the trick. I downloaded the SP1 (windows6.1-KB976932-X64.exe) and ran it. This time the SP1 installed itself and ran without any problems whatsoever.

    My suggestions to fix the error Code 800F0A13 is the following:

    Extract and replace the above mentioned files and folders. Reboot. Download and run the System Update Readiness Tool to fix any remnant errors and do another reboot. Then either download the SP1 and apply it manually or try the Windows Update. This atleast fixed the problem for me in regards to Driver Sweeper and ATI/nVidia issues.

    I hope this will help!

    • Marked as answer by Alphatrak Sunday, February 27, 2011 2:41 AM
    Thursday, February 24, 2011 1:52 PM
  • Same problem here. I get an 800F0A13 error code when I want to install the service pack.

    Here's my logs: http://cid-4b850b5ea76ef786.office.live.com/self.aspx/.Public/Log%20Files.7z

    same as the others:

    2011-02-23 21:05:33, Error                 CBS    SPI: Driver directory C:\Windows\System32\DriverStore\FileRepository\atiilhag.inf_x86_neutral_7d512c02e72ebd25 is missing
    2011-02-23 21:05:33, Error                 CBS    SPI: (CSPInstall::CompatibilityApplicabilityScan:1468)Inbox Driver check failed hr=0x800f0a13

    you removed the ATI drivers, too.

    Also follow the 2 links and make an InPlace upgrade if you have a DVD or make a factory restore (in this case backup all personal data first).


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Aye it seems I deleted some important files by using Driver Sweeper. Fortunately I made backups using the same program so I was able to restore the 'atiilhag.inf_x86_neutral_7d512c02e72ebd25' file. After restoring it and re-initiating the update everything worked flawlessly. Thank you very much for your help Mr. Ziegler! 
    Thursday, February 24, 2011 2:19 PM
  • Hi, I think this problem may be due to an update released back in Oct 2010. KB976902, was pulled off the servers shortly after release. I suspect that the non-existence of this update has led to it missing on some systems running Windows 7, hence the error that says system components are missing.

     

    I do not understand the need for this article: http://windows.microsoft.com/en-US/windows7/why-am-i-receiving-message-system-components-missing

    When KB976902 is an obvious culprit. I didn't use any driver sweeper or cleaner tools, or any programs to customize win 7 on my own system running windows 7 64-bit. I got the 800F0A13 error and I followed the instructions on that page asking people to do an in-place upgrade of Windows 7 with the DVD, which I think is absolutely ridiculous.

    I've also created a topic here: http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/69dcaa4f-a31d-4df3-95f0-2c134ef21d6a

     

     

    Thursday, February 24, 2011 3:00 PM
  • the update is fine. make sure you have not deleted the drivers with Driver Sweeper.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Thursday, February 24, 2011 3:13 PM
  • Aye it seems I deleted some important files by using Driver Sweeper. Fortunately I made backups using the same program so I was able to restore the 'atiilhag.inf_x86_neutral_7d512c02e72ebd25' file. After restoring it and re-initiating the update everything worked flawlessly. Thank you very much for your help Mr. Ziegler! 
    You're welcome :)

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Thursday, February 24, 2011 3:13 PM
  • Thanks Froztbound :)

     

    Did it take a lot of time to the System Update Readiness Tool to be installed ?

    Thursday, February 24, 2011 3:13 PM
  • I have the exact same problem. I tried just about everything and I really don't want to mess up things with the upgrade fix.

    It is so annoying!


    Follow the links I posted:

    http://forum.phyxion.net/viewtopic.php?id=17

    and the blog entry from joscon:

    http://blogs.technet.com/b/joscon/archive/2011/02/24/windows-7-service-pack-1-fails-to-install-with-0x800f0a13-or-0x800f0826.aspx


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Proposed as answer by Andre.Ziegler Thursday, February 24, 2011 10:44 PM
    • Marked as answer by Alphatrak Sunday, February 27, 2011 2:24 AM
    Thursday, February 24, 2011 3:16 PM
  • Did it take a lot of time to the System Update Readiness Tool to be installed ?

    Yes Liam. It took about 10-15mins for the utility to finish, but it left a very nifty logfile for you. The logfile made a nice list of missing files and which files it had problems with. Look inside your C:\Windows\Logs\CBS folder for CheckSUR.log and CheckSUR.persist.log . Two identical files in content, but still. Check the entries at the bottom. It will tell you how many errors it found and how many was corrected.
    Thursday, February 24, 2011 6:22 PM
  • Success!


    Froztbound and Andre.Ziegler thank you so much!

     

    This is how it worked for me:

    1. I copied the original files amd64_atiilhag.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a84b3670179ab5eb and amd64_atiilhag.inf_31bf3856ad364e35_6.1.7600.16385_none_019357585ef99a63 from the Windows 7 DVD to the c:\Windows\winsxs (no other way worked including phyxion fix). Reboot.

    2. Installed System Update Readiness Tool for Windows 7. Reboot.

    3. Installed the Windows 7 SP1 successfully.

     

    Thanks again :)

    • Marked as answer by Alphatrak Sunday, February 27, 2011 2:25 AM
    Thursday, February 24, 2011 7:58 PM
  • Sorry for the "answer proposal" Liam. I mis-clicked :)

    After applying the System Update Readiness Tool, the SP1 installed successfully. Seems the tool (Windows6.1-KB947821-v10-x64.msu) did the trick. I downloaded the SP1 (windows6.1-KB976932-X64.exe) and ran it. This time the SP1 installed itself and ran without any problems whatsoever.

    My suggestions to fix the error Code 800F0A13 is the following:

    Extract and replace the above mentioned files and folders. Reboot. Download and run the System Update Readiness Tool to fix any remnant errors and do another reboot. Then either download the SP1 and apply it manually or try the Windows Update. This atleast fixed the problem for me in regards to Driver Sweeper and ATI/nVidia issues.

    I hope this will help!

    This worked for me too! I copied only the folder and files mentioned here: http://blogs.technet.com/b/joscon/archive/2011/02/24/windows-7-service-pack-1-fails-to-install-with-0x800f0a13-or-0x800f0826.aspx (Workaround 2) to the \Windows\winsxs directory and nothing else.

    I used the instructions mentioned here to extract the files from the Windows 7 DVD: http://www.sevenforums.com/tutorials/42776-extract-files-windows-7-installation-dvd.html (I used the 'Add "Take Ownership" to Explorer Right-Click Menu registry hack' from here to allow me to transfer the folder and files: http://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-menu-in-vista/ ). I only took ownership of the 2 affected folders.

    I restarted the PC and then ran the System Update Readiness Tool ( http://windows.microsoft.com/en-GB/windows7/What-is-the-System-Update-Readiness-Tool ). Restarted again and then installed SP1 thru Windows Update. Restarted again. And then, boom! SP1 successfully installed!!. (I hope the future updates won't have no need for me to do this again.) Much thanks to Froztbound and Andre.Ziegler and everyone else who contributed. 

    • Edited by Crentist Friday, February 25, 2011 8:01 AM formatting
    • Marked as answer by Alphatrak Sunday, February 27, 2011 2:24 AM
    Friday, February 25, 2011 8:01 AM
  • Much thanks to Froztbound and Andre.Ziegler and everyone else who contributed. 

    you're welcome. And next time, don't remove the inbox drivers.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Friday, February 25, 2011 2:59 PM
  • "This is only for ATI - Display, other drivers are not affected! If you haven't used Driver Sweeper to clean ATi - Display drivers and you are having this problem with SP1 the problem with your system is something else"

    Since I don't have ATI, (I have never had ATI on this computer, only NVidia).... does that mean I should do the InPlace upgrade?

    Actually I was wrong. When building my machine, I recall swapping my NVidia out for an ATI card in order to rule out the video card while troubleshooting what ended up to be RAM chip issues. So I *did* have an ATI card at one point. I was impatient and ended up doing a clean install before I saw your answers :(  Anyway, I marked the answers that worked for you guys.

    Thanks so much for the help Andre!

    Sunday, February 27, 2011 2:31 AM
  • There is no need to run the Windows 7 System Readiness Tool if the ATI files are restored with the correct ownership. 

      This assumes that the ATI files missing is the only problem with getting Service Pack  1 installed on your system.

    I have installed Windows 7 Service Pack 1 on 3 computers with the ATI drivers missing due to using DriverCleaner.net.   What I found is that if the ATI files are restored and the ownership for these files and folders are set to the correct value,   then you do not have to install the System Update Readiness Tool for Windows 7.  In the chart below, I show the correct ownership values for the directories that I had to restore on my systems.   The other directories had no files missing and I did not disturb these directories.    The Ownership is set for the folder and the files contained in that folder.

    In the first computer I rebuilt I got the ownership wrong for one folder.   Service pack 1 would not install until I ran the System Update Readiness Tool for Windows 7.  The software duplicated the folder on my system and set the ownership to the correct value.   Then Service Pack 1 would install.  

     

    Extract and replace the %SystemRoot%\System32\DriverStore\FileRepository with the following folders:
    atiilhag.inf_amd64_*  set ownership = "SYSTEM"
    atiriol6.inf_amd64_*   set ownership = "SYSTEM"
    nv_lh.inf_amd64_*

    Extract and replace the %SystemRoot%\winsxs with the following folders (x64):
    amd64_atiilhag.inf.resources_*
    amd64_atiilhag.inf_*                set ownership = "SYSTEM"
    amd64_atiriol6.inf_*                 set ownership = "TrustedInstaller"
    amd64_nv_lh.inf.resources_*
    amd64_nv_lh.inf_*

    Extract and replace %SystemRoot%\winsxs\Manifests with the following files:
    amd64_atiilhag.inf-languagepack_*.manifest
    amd64_atiilhag.inf.resources_*.manifest
    amd64_atiilhag.inf_*.manifest
    amd64_atiriol6.inf_*.manifest
    amd64_nv_lh.inf-languagepack_*.manifest
    amd64_nv_lh.inf.resources_*.manifest
    amd64_nv_lh.inf_*.manifest

    Tuesday, March 1, 2011 3:11 PM
  • I may be missing some simple detail but taking ownership is NOT working for me. I cannot replace the ATI files  (same files but with an x86 suffix for me) and move on to the System Update Readiness Tool step. When I tried to take ownership, all it allowed me to do delete the folders. Since it was not allowing me to move the folders, I was desperate and deduced that maybe the "permission" error was because I could not overwrite the files already present in FileRespository. I deleted the first ATI folder that the above answerer listed (atiihag.inf_x86_*) and am now afraid to restart my computer and try again because I'm afraid my system will not start up. (Ironically, since I do not have "permission", I cannot simply restore the folder from Recycle Bin.) Will this happen because of the folder deletion? I need to restart my computer so that the Take Ownership shortcut fully installs... I'm stuck at the moment.

    The permission error is beyond frustrating.



    • Edited by Cbntn Friday, March 18, 2011 11:13 AM "took" to "tried to take" since I was never successful
    Friday, March 18, 2011 11:12 AM
  • I did everythinmg you said and it worked!

     

     At first I only copied

    Extract and replace the %SystemRoot%\winsxs with the following folders (x64):
    amd64_atiilhag.inf.resources_*
    amd64_atiilhag.inf_*
    amd64_atiriol6.inf_*
    amd64_nv_lh.inf.resources_*
    amd64_nv_lh.inf_*

     But it did not work .
     But I copied all files and it worked!


    THANKS!


    Thanx for looking
    Friday, April 15, 2011 12:20 AM
  • Link here https://skydrive.live.com/#cid=F8197CE1D7C15D3F&id=F8197CE1D7C15D3F!104

    Failing to install service pack 1 via windows update...Cant even intall it manually. I get 800f0a13 error.

    Wednesday, April 17, 2013 9:33 PM
  • Umm i know this is old, and maybe you wont reply to me, but can you give me the files of that? i dont have a dvd
    Monday, December 30, 2019 4:58 PM