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0x80090016 RRS feed

  • Question

  • how to remedy "keyset does not exist at windows 10 log on - error code 0x80090016"

    I am thus unable to get into windows 10 in the first place to even begin to fix anything. 

    Thursday, July 13, 2017 2:59 AM

All replies

  • Kindly go through the following thread:

    Keyset does not exist (Exception from HRESULT: 0x80090016)


    S.Sengupta, Windows Insider MVP

    Thursday, July 13, 2017 4:24 AM
  • Hi Dieterious,

    According to your description, you can’t get into the system. I suggest that you could boot into Safe Mode to fix the issue.

    Press F8 or Shift + F8 to get into Safe Mode, just before Windows 10 starts loading.

    Also if Windows 10 fails to boot normally three times over, the fourth time it enters by default in an Automatic Repair mode. Using this mode, you can boot into Safe Mode.

    Then you could try to follow the steps below to fix:

    Step 1:

    1. In the Run box, type services.msc.  
    2. Find the Protected Storage service, and right-click to select it.  
    3. Select Properties.  
    4. In the Startup Type list, select Automatic.
    5. Verify the service Status is Started.

    Step 2:

    1. Double-click My Computer, and then click Folder Options on the Tools menu.
    2. On the View tab, click to select Show hidden files and folders, and then click OK.
    3. Delete all of the files in the "C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\S-1-5-18" folder.
    4. Restart your computer

    If the issue still insists, I suggest that you could use Windows 10 installation media to perform a repair.

    https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options

    Hope it will be helpful to you


    Please remember to mark the replies as answers if they help.
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    Friday, July 14, 2017 3:07 AM
    Moderator
  • Hi Dieterious,

    Haven't received your message a few days, was your issue resolved?
    I am proposing previous helpful replies as "Answered". Please feel free to try it and let me know the result. If the reply is helpful, please remember to mark it as answer which can help other community members who have same questions and find the helpful reply quickly.
    Best regards,
    Carl


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, July 19, 2017 10:12 AM
    Moderator
  • Hi,

    Any update?


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, August 2, 2017 8:02 AM
    Moderator