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    Hi,

    I have Outllook Web access on a 2003 Standard R2 Server

    OWA constantly fails to load and I am trying to find a fix for this

    We have recreated the Virtual Directories within IIS and this works temporarily before the problem occurs again.

    We are now having to restart the server in order to rectify the problem when the problem occurs

    Can anybody offer any asssitance

    Monday, January 16, 2012 4:31 PM

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    Hi,

    Thanks for the update. I would suggest you rebuild the IIS since recreating the Virtual Directory did not work.

    Refer to:

    How to remove and to reinstall IIS on a computer that is running Exchange Server

    http://support.microsoft.com/kb/320202

    Hope it is helpful.

    Fiona Liao

    TechNet Community Support

    • Proposed as answer by Fiona_Liao Thursday, January 19, 2012 10:12 AM
    • Marked as answer by Fiona_Liao Wednesday, February 1, 2012 9:40 AM
    Wednesday, January 18, 2012 2:32 AM

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    Define fail to load?

    Does a reboot resolve the issue? If so then it is sounding like interference or a conflict. What else is on the machine?

    If you browse to http://server/ do you get the IIS screen or something else? Are you using SSL?

    Simon.

    Simon Butler, Exchange MVP
    Blog | Exchange Resources | In the UK? Hire Me.
    Monday, January 16, 2012 9:51 PM
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    Hi there,

    Can you copy and paste the exact error message when you fail to logon OWA? Besides, check the application event log in your FE to see if there is any erro recorded. It would help us research.

    Thanks.

     

    Fiona Liao

    TechNet Community Support

    Tuesday, January 17, 2012 7:32 AM
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    Hi

    There is no error as such just that the page cannot be displayed

    I used the following http://www.msexchange.org/tutorials/Fixing-Damaged-Incorrectly-Configured-OWA-2003-Installation.html

    to try and rectify the issue which fixes the problem but then it goes back to no displaying the OWA page

     

    Any further ideas?

    Tuesday, January 17, 2012 12:27 PM
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    Hi,

    Thanks for the update. I would suggest you rebuild the IIS since recreating the Virtual Directory did not work.

    Refer to:

    How to remove and to reinstall IIS on a computer that is running Exchange Server

    http://support.microsoft.com/kb/320202

    Hope it is helpful.

    Fiona Liao

    TechNet Community Support

    • Proposed as answer by Fiona_Liao Thursday, January 19, 2012 10:12 AM
    • Marked as answer by Fiona_Liao Wednesday, February 1, 2012 9:40 AM
    Wednesday, January 18, 2012 2:32 AM
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    Are you using SSL?

    A bad SSL certificate can also stop OWA from loading correctly.

    Simon.

    Simon Butler, Exchange MVP
    Blog | Exchange Resources | In the UK? Hire Me.
    Wednesday, January 18, 2012 11:12 PM
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    Any update?

    Fiona Liao

    TechNet Community Support

    Monday, January 23, 2012 6:16 AM