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security issues RRS feed

  • Question

  • I have a new computer and want to download Charter.net Security but it won't let me do it. What windows security is blocking it.

    Thanks

    Faith Taggart

    Monday, November 21, 2016 2:20 AM

All replies

  • Its something related to your organisation. 

    They have blocked your access using Charter.net app. 

    Please check with your administrator on this. '


    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Proposed as answer by arnavsharma Monday, December 5, 2016 2:43 AM
    Monday, November 21, 2016 5:03 AM
  • Hi Taggart,

    From my survey, Windows 10 will not block Charter.net Security by default, I can install this security software normally.

    There is an article introduces how to install it on Windows

    http://www.charter.net/support/internet/security-suite-windows-installation/

    Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

    In your scenario, I think your organization has some policies to present users from installing software, you need to contact system admin for support.

    If it’s convenient to you, share the block screenshot with us, which is helpful to diagnose issue.

    Regards


    Please remember to mark the replies as answers if they help.
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    Tuesday, November 22, 2016 9:42 AM
    Moderator