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Reverted back to Windows 7, Norton Antivirus thinks I am running Windows 10

    Question

  • After converting back to Windows 7 Pro, my Norton security provided by my Comcast account, thinks I am running Windows 10 and will only let me try to load a version for Windows 10.
    Friday, October 16, 2015 12:17 AM

Answers

  • Hi CP103,

    Considering this issue is related to the third party product and we are not familiar with this product, it is recommended to ask for help from the third party product support.

    Best regards


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Friday, October 30, 2015 2:10 AM
    Moderator