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Users cannot access files because RMS keeps saying they are not member of the group RRS feed

  • Question

  • Hi,

    We use RMS to apply policy templates to files automatically, but the majority of users simply cannot access files with these policies applied. The policies applied provide access for 2 mail-enabled universal security groups; however members of this group cannot access the files.

    I ran the RMS Analyzer tool, the diagnostics all came back green; but when I test for group membership using it, it cannot seem to tell if users are in or out of the group. Most users have been in this security group for years, so why does RMS tell me that they are not in it?

    How can I tell which users RMS thinks are in that group; and when I add / remove people and then wait a day for replication, why do I still get the same response.

    Any advice would be much appreciated as I am kinda out of ideas right now.

    Dave

    Monday, September 10, 2018 2:56 PM