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Add sender to safe sender list Exchange 2007 RRS feed

  • Question

  • When we receive emails from other organisations, we have two issues

    1. Any images are set to manually download by the user.
    2. The email ends up in the users junk folder.

    So i think in order to avoid both of those issues i need to add the domain name to the safe senders list.

    1. Could this be done by Group Policy for ALL users? If so where would the option be?
    2. Could this be done by Exchange 2007 Server itself? If so how would i go about doing that?

    Thanks in advance


    Edit: All users use Outlook 2007
    • Edited by Pure Deal Tuesday, October 18, 2011 1:54 PM
    Tuesday, October 18, 2011 1:54 PM

Answers

  • I would go with a transport rule instead.

    Set it so if the FROM: matches the other domains, you set the Spam Confidence Level to -1.

    That will have the same effect as a trusted sender.

     

     

    • Marked as answer by Sophia Xu Wednesday, November 2, 2011 1:16 AM
    Tuesday, October 18, 2011 8:47 PM
  • On Tue, 18 Oct 2011 13:54:28 +0000, Pure Deal wrote:
     
    >When we receive emails from other organisations, we have two issues
    >
    >1. Any images are set to manually download by the user.
     
    That's configurable at each Outlook client. It has nothing to do with
    Exchange.
     
    >2. The email ends up in the users junk folder.
     
    Is that because the SCL level has been set by the HT/Edge server's
    anti-spam filters, or because Outlook's junk mail filter is doing it?
     
    >So i think in order to avoid both of those issues i need to add the domain name to the safe senders list.
     
    That depends on who's determining it's junk e-mail.
     
    >1. Could this be done by Group Policy for ALL users?
     
    Yes, but it's something that's part of MS Office policies, not
    Exchange.
     
    >If so where would the option be? 2. Could this be done by Exchange 2007 Server itself? If so how would i go about doing that?
     
    You can certainly set the SCL level to -1 with a transport rule, but
    that would simply defeat the anti-spam filtering. You need to explain
    where the determination is being made.
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    • Marked as answer by Sophia Xu Wednesday, November 2, 2011 1:16 AM
    Tuesday, October 18, 2011 10:02 PM

All replies

  • I would go with a transport rule instead.

    Set it so if the FROM: matches the other domains, you set the Spam Confidence Level to -1.

    That will have the same effect as a trusted sender.

     

     

    • Marked as answer by Sophia Xu Wednesday, November 2, 2011 1:16 AM
    Tuesday, October 18, 2011 8:47 PM
  • On Tue, 18 Oct 2011 13:54:28 +0000, Pure Deal wrote:
     
    >When we receive emails from other organisations, we have two issues
    >
    >1. Any images are set to manually download by the user.
     
    That's configurable at each Outlook client. It has nothing to do with
    Exchange.
     
    >2. The email ends up in the users junk folder.
     
    Is that because the SCL level has been set by the HT/Edge server's
    anti-spam filters, or because Outlook's junk mail filter is doing it?
     
    >So i think in order to avoid both of those issues i need to add the domain name to the safe senders list.
     
    That depends on who's determining it's junk e-mail.
     
    >1. Could this be done by Group Policy for ALL users?
     
    Yes, but it's something that's part of MS Office policies, not
    Exchange.
     
    >If so where would the option be? 2. Could this be done by Exchange 2007 Server itself? If so how would i go about doing that?
     
    You can certainly set the SCL level to -1 with a transport rule, but
    that would simply defeat the anti-spam filtering. You need to explain
    where the determination is being made.
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    • Marked as answer by Sophia Xu Wednesday, November 2, 2011 1:16 AM
    Tuesday, October 18, 2011 10:02 PM
  • Hi,

    Do you have any update?

    Thanks


    Sophia Xu
    Thursday, October 20, 2011 6:45 AM